- MISTRAS Group, Inc. (Atlanta, GA)
- …contractors + Develop account plans targeting hyperscale, colocation, and enterprise data center end users + Promote Mistras inspection services during ... associations **Minimum Requirements:** + 5+ years in business development, sales, or client -facing role within the data center or mission-critical infrastructure… more
- Zeiders Enterprises, Inc (Macon, GA)
- …provides front-line operational support to Veterans for the Veterans Experience Office's (VEO) Contact Center . The CSR assists Veterans by directing them to the ... Description Job Title: Customer Service Representative **This position is fully remote, but...with the VEO. + Experience working in a call center or contact center . +… more
- iCIMS (Atlanta, GA)
- …center of a collaborative ecosystem, partnering closely with Implementation, Integrations, Center of Excellence, and Client Partner teams. The ideal candidate ... to lead a team responsible for orchestrating the successful delivery of client -facing SaaS implementation projects. This role will focus on people leadership,… more
- Deluxe (GA)
- …Outbound sales experience and SalesForce software experience preferred. Call Center experience. Customer Service experience. Critical Knowledge/Skills/Abilities ... business. The incumbent will first work as a blended representative handling both customer service and outbound sales calls until a sales role is available. - Make… more
- The Clorox Company (Alpharetta, GA)
- …our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact ... to ensure market competitiveness; analyzes complex data & problem solves in service of business initiatives, with the understanding of implications to overall… more
- Mass Markets (Garden City, GA)
- …in client services or account management in a BPO or contact center . + Strong relationship management and communication skills. + Ability to analyze ... the main point of contact for assigned client accounts. + Ensure service delivery aligns...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and… more
- Ryder System (Atlanta, GA)
- …+ Develop and implement operational support policy, procedures, and technology programs to support contact center management + Ensure service is delivered in ... center operations while maintaining customer satisfaction. Ensure Employee Services staff have the training and tools to meet...Center Representatives and Tier 2 Functional Specialist). Ensure contact center staff have the training and… more
- Mass Markets (Garden City, GA)
- …RESPONSIBILITIES Key Responsibilities: + Supervise and support a team of contact center agents to meet performance targets and client SLAs. + Monitor ... drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services … more
- Mass Markets (Garden City, GA)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT … more
- Mass Markets (Savannah, GA)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT … more
- Mass Markets (Garden City, GA)
- …Quality Assurance Manager to lead the QA function in our BPO contact center . You will be responsible for ensuring service quality, compliance, and continuous ... drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services … more
- Mass Markets (Savannah, GA)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... center representatives to support inbound and outbound customer service and sales projects for a wide variety of...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (Savannah, GA)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... to support a variety of inbound and outbound customer service and sales projects for a diverse client...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Capgemini (Atlanta, GA)
- …as a trusted advisor to client executives, shaping strategic roadmaps for contact center modernization, service operating model evolution, and customer ... solutions. Join us to drive transformation tailored to our client 's challenges of today and tomorrow. Informed and validated...initiatives that reshape how organizations design and deliver customer service and contact center experiences.… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- Provides assistance, services , resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues ... to military service members and their families. Demonstrates expertise in handling...needs. + Educates participants on specialty program offerings, promote services , and demonstrate knowledge of military culture. + Conducts… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- Responsible for supervising direct reports who provide assistance, services , resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee ... Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an ability to...+ Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation… more
- Capgemini (Atlanta, GA)
- …at Capgemini Invent, you will support and deliver end-to-end transformation initiatives across contact center operations, customer service , and service ... play a key role in: . Partner with senior client stakeholders to shape customer service transformation...change levers. . Serve as a thought leader across contact center and service operations… more
- Mass Markets (Garden City, GA)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT … more
- Mass Markets (Pembroke, GA)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT … more
- Fiserv (Alpharetta, GA)
- …an impact on a global scale, come make a difference at Fiserv. **Job Title** Cloud Contact Center Developer **About your role:** You will be a key contributor in ... building and supporting core Contact Center applications, leveraging modern technologies and...teams to implement and support new capabilities within the Contact Service Technology stack. + Integrate leading-edge… more
