• Contact Center Quality

    Mass Markets (Garden City, GA)
    …as a trusted partner in the industry. We are seeking a detail-oriented and strategic Quality Assurance Manager to lead the QA function in our BPO contact ... center . You will be responsible for ensuring service quality , compliance, and continuous improvement across multiple client accounts....in a QA leadership role within a BPO or contact center . + Strong knowledge of QA… more
    Mass Markets (09/03/25)
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  • Experienced Call Center Quality

    Mass Markets (Garden City, GA)
    …in the industry. We are hiring an Experienced QA Supervisor to lead our quality assurance efforts across multiple BPO campaigns. You'll oversee QA analysts, ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
    Mass Markets (09/03/25)
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  • Quality Assurance Specialist

    Kedplasma (Augusta, GA)
    …procedures are followed by center personnel under the direction of the Quality Assurance Manager. Escalates any non-compliance that affects donor safety or ... labeling and documentation of shipments. + Communicates with management regarding daily quality assurance / quality control issues affecting donor suitability… more
    Kedplasma (09/04/25)
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  • Inside Plant Cabling Quality

    Amazon (Lithia Springs, GA)
    …Guidelines, and detailed Product Specifications for Inside Plant Cabling. Develop Quality Assurance manuals, manage amendments and revisions, formulate audit ... them to completion. Key job responsibilities - Drive world-class quality in the Data Center to achieve...If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost… more
    Amazon (09/20/25)
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  • Quality Assurance Analyst - State…

    State of Georgia (Fulton County, GA)
    Quality Assurance Analyst - State Based Exchange Georgia - Fulton - Atlanta (https://ga.referrals.selectminds.com/jobs/65178/other-jobs-matching/location-only) ... Job Share this Job Sign Up for Job Alerts Under broad supervision, the Quality Assurance Analyst is responsible for collecting, analyzing, and interpreting data… more
    State of Georgia (08/13/25)
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  • Shipment Quality Assurance

    Acosta Group (Conley, GA)
    **Shipment Quality Assurance Specialist** **General Information** **Company:** CRO-US **Location:** CONLEY, Georgia, 30288 **Ref #:** 108742 **Function:** ... Merchandising **Employment Duration:** Full-time **Description and Requirements** The Quality Assurance Specialist plays a vital role in ensuring the accuracy… more
    Acosta Group (10/08/25)
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  • Quality Assurance Manager

    Kedplasma (Lithia Springs, GA)
    …you are authorized to work in the US For more information on E-verify, please contact the Dept. of Homeland Security. Kedrion Biopharma & KEDPLASMA offer a number of ... relevant experience, education and certifications. **JOB SUMMARY** Manages plasma collection centers' Quality staff and ensures quality standards are met with… more
    Kedplasma (09/12/25)
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  • Call Center Customer Service Manager

    Mass Markets (Garden City, GA)
    …This is a full-time, on-site position at one of our physical contact center locations. We offer competitive compensation, performance-based bonuses, ... updates and key messages effectively to supervisors + Collaborate with departments such as Quality Assurance , Training, IT, and Recruiting + Design and audit … more
    Mass Markets (10/09/25)
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  • Call Center Operations Manager

    Mass Markets (Savannah, GA)
    …on-site position and requires employees to report to work at one of our physical contact center locations. To be considered for this role, you must complete a ... updates and key initiatives clearly and effectively. + Collaborate with departments such as Quality Assurance , Training, IT, and Recruiting. + Lead quality more
    Mass Markets (10/10/25)
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  • Director Child Enrichment Center (Tender…

    State of Georgia (Upson County, GA)
    …security; Performs administrative and programmatic functions such as budget planning, quality assurance , personnel matters, intake staffing and coordination of ... Director Child Enrichment Center (Tender Tech) Georgia - Upson - Thomaston...7. Performs administrative and programmatic functions, including budget planning, quality assurance , personnel matters, intake staffing, and… more
    State of Georgia (10/15/25)
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  • Call Center Supervisor

    Mass Markets (Savannah, GA)
    …departments such as QA, Training, IT, and Recruiting. + Implement and audit quality assurance strategies to maintain service excellence. + Manage hiring, ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
    Mass Markets (10/10/25)
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  • Jr. Customer Service Representative (Call…

    GAP Solutions Inc (Atlanta, GA)
    …information. + Participate in required training sessions, team meetings, and quality assurance activities. **Qualifications** **Basic Qualifications:** + **High ... + **Minimum of** **three (3) years specialized experience** **in a contact center environment answering and responding to inbound calls of comparable… more
    GAP Solutions Inc (10/09/25)
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  • AI Product Manager - AI Center

    Prime Therapeutics (Atlanta, GA)
    …and drives every decision we make. **Job Posting Title** AI Product Manager - AI Center of Excellence - Remote **Job Description** **Prime is standing up a new AI ... Center of Excellence! We are looking for an AI...application of principles, standards, and patterns through the architecture assurance and governance model + Develop, maintain, and evolve… more
    Prime Therapeutics (10/14/25)
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  • Associate Academic Research Scientist - Lowance…

    Emory Healthcare/Emory University (Atlanta, GA)
    …+ Aids in writing IACUC, IRB, Biosafety and other approval documents. + Oversees quality assurance of research conducted by other team members. + May assist ... can contribute to the excellence of our academic community. **Description** The Lowance Center for Human Immunology is seeking a highly motivated and experienced Lab… more
    Emory Healthcare/Emory University (09/02/25)
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  • Customer Service Quality Policy Analyst I

    ASM Research, An Accenture Federal Services Company (Atlanta, GA)
    Responsible for the administration of the quality monitoring program and quality assurance escalations for Service Delivery/ Contact Centers. Creates, ... quality improvement. + Uses discretion in resolution of quality assurance escalations from the client or...experience in quality monitoring in a Service Delivery/ Contact Center environment. **Other Job Specific Skills**… more
    ASM Research, An Accenture Federal Services Company (10/10/25)
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  • Senior Quality Specialist (Manufacturing)

    The Clorox Company (Alpharetta, GA)
    …responsible for providing support to Supply Chain and manufacturing operations in quality assurance . This position develops, implements, maintains, and improves ... our purpose and values, and with people at the center of everything we do, we believe every one...processes. The position will participate on teams to ensure quality is built into products and processes while developing,… more
    The Clorox Company (09/05/25)
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  • Technical Program Manager, Field Quality

    Google (Atlanta, GA)
    …critical installation management. + 5 years of experience working with Process Improvement and Quality Assurance teams. + 2 years of experience in program or ... Technical Program Manager, Field Quality and Reliability _corporate_fare_ Google _place_ Sunnyvale, CA,.... **Responsibilities** + Act as the primary point of contact for significant field issues, coordinating with on-site project… more
    Google (10/18/25)
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  • Manager - AI Process Innovation

    CVS Health (Atlanta, GA)
    …serve as the AI Subject Matter Expert (SME) and Business Product Owner for contact center technology supporting the Retail Customer Care organization. In this ... AI-powered applications and services. These solutions will span a wide range of contact center and operations support functions, with a focus on accelerating… more
    CVS Health (10/17/25)
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  • Service Excellence Manager - Commercial Customer…

    Shaw Industries Inc (Dalton, GA)
    …You will directly lead four key functions-Training & Development, Workforce Management, Quality Assurance , and Process Engineering-while serving as the primary ... and QA to identify learning needs and improve readiness. Quality Assurance & Sentiment Analysis + Lead...confidence and credibility. + Experience working with WFM platforms, contact center systems (eg, Salesforce, Genesys), LMS… more
    Shaw Industries Inc (10/07/25)
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  • Assistant Manager

    Kedplasma (Lithia Springs, GA)
    …with fiscal responsibility in compliance with current Good Manufacturing Practices (cGMP), Quality Assurance Programs (QAP), and general housekeeping. + Directs ... in the US For more information on E-verify, please contact the Dept. of Homeland Security. Kedrion Biopharma &...Supports Center Manager in all aspects of center performance, including quality and compliance, operations,… more
    Kedplasma (09/29/25)
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