- Vontier (Atlanta, GA)
- …Offices, leading to the success of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional… more
- Sharecare (Atlanta, GA)
- …4-year degree + 1 -2 years of related experience required; experience in a customer service role preferred + Experience with benchmarks and contact center ... through the lens of their personal health and making high- quality care more accessible and affordable for everyone. To...including certification through NBC-HWC or CHES only The Health Coach is part of a multi-disciplinary team that is… more
- American Express Global Business Travel (Atlanta, GA)
- …+ Previous leadership experience + Excellent listening skills and curious mentality + Customer service oriented + Crew/Charter experience a plus + Sabre ... documented coaching and feedback to team members + Investigate service and quality errors with a curious...issues + Listen to calls as required to validate service levels and compliance standards Customer (25%)… more
- Goodwill Southeast Georgia (Baxley, GA)
- …key aspects of retail and production operations such as customer service , merchandising, inventory management, safety procedures, and quality standards. + ... The Site Coach for Goodwill Southeast Georgia facilitates operational development,...is to help ensure that the transition from military service into the workforce is as smooth as possible… more
- Walmart (Thomasville, GA)
- …and communicating business objectives to teams effectively Models and demonstrates exceptional customer service standards to store associates by following and ... demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach… more
- Walmart (Covington, GA)
- …and communicating business objectives to teams effectively Models and demonstrates exceptional customer service standards to store associates by following and ... demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach… more
- Goodwill Southeast Georgia (Savannah, GA)
- …on critical aspects of Goodwill's retail and production operations, including customer service , merchandising, inventory management, production processes, safety ... procedures, and quality standards. 2. Provide hands-on coaching and support to team members, guiding them through tasks and processes to ensure understanding and… more
- TTEC (Duluth, GA)
- …success metrics associated with goals. These include: + Customer Satisfaction Score + Service Level Goals + Quality Goals + Coach associates to ensure ... track to meet client goals. You'll work to answer associate questions, issues, and customer escalation while ensuring quality customer experience on every… more
- Mass Markets (Garden City, GA)
- …clients. Supervisors in this role coach and develop a team of inbound customer service agents and are directly responsible for the performance of their team. ... employee development team is looking for experienced call center customer service supervisors to support commercial and...maximum quality and production of direct reports. Customer Service Sales Supervisor I work closely… more
- Michaels (Albany, GA)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and managing ... onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor...Manager only, responsibilities also include: leading the delivery of high- quality custom framing solutions to our customers on time… more
- Vontier (Atlanta, GA)
- …our end-user customers, both with and without a servicing distributor, and the Customer Service leadership team. They will work closely with the leadership ... (Remote working option expectation is to provide professional and responsive service and support, regardless of working remotely. Those working remotely understand… more
- Bridgestone Americas (Stockbridge, GA)
- …401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole ... service team. + Ensure high teammate retention. + Maintain compliance with quality standards. + Ensure exceptional customer satisfaction and retention by… more
- Crate & Barrel (Chamblee, GA)
- …Store Leader to train and develop associates on product knowledge, selling, customer service , operations, visual, policies and procedures, as applicable. + ... customer gets personal attention. You're a mentor. You coach and develop creative ways to encourage your team...hear from you if you have + 1+ years customer service or retail experience + Full-Time… more
- Boehringer Ingelheim (Duluth, GA)
- …+ Five-plus (5+) years progressive experience in IT, Marketing, Administrative, Finance, Customer Service and/or relevant business experience. + Knowledge / work ... or lack of processes that could lead to data quality issues. CUSTOMER SUPPORT: + Coaches fellow...ad-hoc inquiries. + Develops documentation used to train and coach teammates on processes and issue resolution. + Follows… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …quality services based on AAMI standards and best practice guidelines so that customer service and satisfaction are realized by those served. + Supports the ... and values of Emory Healthcare. This role encompasses that of an educator, coach , facilitator, project manager, and quality specialist. Supports the Enterprise… more
- Monro Muffler/Brake (Kennesaw, GA)
- …and objectives. + Ability to problem solve, manage inventory, merchandising, and customer service . + Communications skills to effectively communicate with ... the same mission to bring our guests the highest quality tire and auto service in the...complaints, and adjustments. + Build guest relationships to maximize customer satisfaction, loyalty, and retention. + Assist teammates in… more
- Vivint (GA)
- …guidance. You will ensure your team of professionals deliver outstanding, world-class customer service . Support professionals in resolving customer questions ... individual goals. + Manage employee time tracking and time-off requests. + Review customer surveys and coach Professionals where necessary while also directly… more
- Elkay (Norcross, GA)
- …what makes us successful. They are the driving force behind our superior quality , product ingenuity, and exceptional customer experience. Our commitment to our ... within the service center operation. This includes oversight to safety, quality , engagement, and overall performance to the companies aligned KPI's. As an… more
- Wayfair (Athens, GA)
- …+ Quality Assurance: Conduct observations and reviews to maintain service quality . + Performance Management: Contribute to performance management processes. ... is not a virtual / remote position Join Our Customer -Focused Team at Wayfair! At Wayfair, we're dedicated to...coaching, accountability, and positive influence. Your Role As a Service Manager, you will be responsible for coaching and… more
- Southern Company (Ball Ground, GA)
- …preferred + 4+ years in a service -based scheduling environment + Strong customer service and scheduling experience + Familiarity with sales and contract ... Supervisor plays a key leadership role in delivering exceptional customer experience by overseeing the service coordination... solutions + Track and report on KPIs for Service Support functions + Hire, coach , and… more