- Honeywell (Atlanta, GA)
- As a ** Director , Customer Experience ( CX ) & Field Operations** here at Honeywell, you will have the opportunity to lead and oversee our customer ... and engagement, and fostering an inclusive culture. As a Director , you will have the opportunity to manage and...team of program managers, ensuring the successful execution of customer experience programs. Your leadership skills will… more
- Capgemini (Atlanta, GA)
- …the strengths and weaknesses of products, tools, and approaches to activate and enable CX strategies_ . _You will have experience in working with products across ... and data to re-invent businesses, drive growth and orchestrate customer centric transformation. Together we strive to shape a...offer development_ + _You must have deep and broad experience in enabling CX at scale, especially… more
- BlackRock (Atlanta, GA)
- **About this role** **About Client Experience ** Our mission within the Client Experience ( CX ) organization is to make it easier for clients to do business ... Microsoft Dynamics Product Strategy Lead will sit within Client Experience (** ** CX ) Transformation which works to...+ 10+ years working in a role focused on CX / customer /CRM or product strategy and/or program management,… more
- Verint Systems, Inc. (Atlanta, GA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... Learn more at www.verint.com . **Overview of Job Function:** Verint's Strategic Customer Engagement Director focuses on building long-term, mutually beneficial… more
- Concentrix (Atlanta, GA)
- …game for our staff and our clients. Concentrix is a global leader in customer experience solutions and technology, improving business performance for some of the ... Job Title: Executive Director - Business Development Job Description Our Business Development...sales hunter (B2B sales) and individual contributor. - Demonstrated experience in the CX tech and/or BPO… more
- Verint Systems, Inc. (Atlanta, GA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... **Overview of Job Function:** As the GTM Strategy Sr. Director , you will be responsible for our Agent Copilot...Bachelor's degree in marketing, technology, business, or equivalent work experience + Minimum of 15+ years of overall … more
- Mass Markets (GA)
- …target organizations. + Sales Presentations:Present and sell a range of customer experience measurement services, including mystery shopping, contact center ... the industry. We are seeking a seasoned and driven Director of Sales to join our team. The ideal...Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer … more
- Pegasystems (Atlanta, GA)
- Managing Director of Sales - FS Job Category: Sales Location: US - Georgia - Atlanta - Remote | US - Illinois - Remote | US - Massachusetts - Remote | US - North ... Our Team:** Join our disruptive evolution of the software industryas a Managing Director of Sales - FS. Every business/industry/company is looking to modernize the… more
- Merck (Atlanta, GA)
- …Industry, Brand Management, Business, Communication Strategy Development, Consumer Relations, Creativity, Customer Experience ( CX ), Customer Feedback, ... business + Leads the development marketing plans for products including price, customer experience , sales collateral, and forecasting for the cow calf… more
- Acxiom (Atlanta, GA)
- …to be able to identify and recommend specific solutions to achieve customer 's desired result. Holds direct responsibility for identifying net new opportunities and ... ecosystem including Marketing Cloud Platforms, CDPs, Marketing data clouds, CX platforms, data, and technology. + Bring ideas and...number one mantra for every business - know your customer . For fifty years, we've helped marketers deal with… more
- Verint Systems, Inc. (Atlanta, GA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... experience . + Experience in software or technology sector, ideally in customer experience and/or contact center technology space. + Experience with… more
- Mass Markets (Garden City, GA)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital ... work ethic. A background in call center operations management is required, and customer service, technical support, or back-office experience is preferred. This… more
- Capgemini (Atlanta, GA)
- …members in India, we are well-positioned to deliver at scale. We are a leader in customer experience ( CX ). Our holistic approach and breadth of experience ... **Salesforce Project Manager** **About DCX - Digital Customer Experience ** The Capgemini Digital ...as well as listening skills + Significant consulting/client facing experience (includes Director Level and above) +… more
- Verint Systems, Inc. (Atlanta, GA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... technical and non-technical clients, including Executive C-level management, VP, and Director levels, and end-users. + Thought Leadership - influence industry… more
- EDB (Atlanta, GA)
- …responsibilities in driving key company initiatives in transforming the customer experience , while reporting directly to the Director of Support Services. + ... and enhancements needed + Work with internal stakeholders in CX , Product Development and Product Management to represent the...**What you will bring ** + 5+ years of experience in customer -facing technical support management or… more
- Mass Markets (Savannah, GA)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital ... work ethic. A background in call center operations management is required, and customer service, technical support, or back-office experience is preferred. This… more
- Mass Markets (Savannah, GA)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital ... Training and Experience Min. Years Experience4 Company/BrandOnBrand24 Location : LocationUS-GA-Savannah Career LevelMid-Level Employment TypeFull-Time Reports ToSenior Director… more