- Mass Markets (Garden City, GA)
- …established ourselves as a trusted partner in the industry. We are hiring an Experienced Client Services Manager to manage client relationships, ensure ... Serve as the primary point of contact for assigned client accounts. + Conduct regular business reviews and performance...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Savannah, GA)
- …established ourselves as a trusted partner in the industry. We are looking for experienced call center sales representatives to support outbound sales ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Savannah, GA)
- …OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our team is looking for experienced call center leaders to support commercial and public ... of their team. Candidates for this role should be experienced , highly organized, enjoy working with people, and possess...and possess a strong work ethic. A background in call center operations management is required, and… more
- Mass Markets (Savannah, GA)
- …established ourselves as a trusted partner in the industry. Our team is looking for experienced call center leaders to support commercial and public sector ... of their team. Candidates for this role should be experienced , highly organized, enjoy working with people, and possess...and possess a strong work ethic. A background in call center operations management is required, and… more
- Mass Markets (Savannah, GA)
- …our industry-leading training, you are sure to grow. Prior call center experience is not required; candidates experienced in customer service industries, ... partner in the industry. We are looking for inbound call center agents to join our growing...employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO,… more
- Mass Markets (Savannah, GA)
- …OVERVIEW OPEN INTERVIEW Join our team and grow with us! We are now hiring Call Center Representatives to answer inbound calls and support customers through the ... while raising customer satisfaction with new products and services. Experienced or entry-level candidates should be willing to learn...WALK-IN'S ARE WELCOME! - POSITION RESPONSIBILITIES WHAT IS A CALL CENTER REPRESENTATIVE ? In this position,… more
- Mass Markets (Savannah, GA)
- …of age + High School Diploma or Equivalent + Minimum of three (3) years in a call center environment + Minimum of (1) year of experience in a customer service ... call handling + Follow the processes of the Client program and perform all tasks in a courteous...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Savannah, GA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... with competitive compensation commensurate with experience. While prior contact center experience isn't required, Experience in customer service, technical support,… more
- Mass Markets (Savannah, GA)
- …questions and a brief pre-employment test. POSITION RESPONSIBILITIES WHAT IS A BLENDED CALL CENTER PROFESSIONAL? As a blended role, you are responsible for ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …and their families. + Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants on specialty program ... cases in the Case Management System (CMS). + Performs call follow-up and reporting as assigned. + Demonstrates outstanding...+ May act as mentor for new and less experienced Triage Consultants. **Minimum Qualifications** + Master's degree in… more
- Edward Jones (Stockbridge, GA)
- …critical member of that team along with the financial advisor. You are the first voice a client hears when they call on the phone - the first face they see when ... **Would you call yourself a relationship builder, a problem solver...clients. Our BOAs are a valued part of the client support team, and we credit much of our… more
- Mass Markets (Savannah, GA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... industry-leading training, you are sure to grow. Prior contact center experience isn't required; candidates experienced in...issues as applicable + Follow the processes of the Client program and perform all tasks in a courteous… more
- Mass Markets (GA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... trusted partner in the industry. We are seeking an experienced and driven Vice President of BPO (Business Process...as a market leader in the BPO space. + Client Acquisition:Identify and pursue new business opportunities by targeting… more
- Mass Markets (Savannah, GA)
- …speakers, friendly, creative, highly reliable, and possess a strong work ethic. Experience in call center operations or client services is preferred. This is ... rapidly expanding team. Our team is looking for an experienced human resource business partner to support and execute...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Capgemini (Atlanta, GA)
- …candidate has 1 of the following 3, that would suffice) 1. 6 months experience in a call center environment. 2. 6 months experience in an IT roll. 3. Some type ... Ticket Administration (25%) Logs, documents and maintains history records on client production problems utilizing systems and processes available. Problem Resolution… more
- Deloitte (Atlanta, GA)
- Are you an experienced , passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Customer Communications Technology ... (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery. Work you'll do/Responsibilities As a Project Delivery Manager (… more
- Fiserv (Alpharetta, GA)
- …results with an overarching goal of reducing the need for merchants to contact our call center . + **_Web Chat_** - Expanding our merchant facing web chat ... all of Clover's global partners. **About you:** You're an experienced product manager, with a background in building intuitive...to help drive down the need for merchants to call our contact centers + **_Search Strategy & Execution_**… more
- Pearl Interactive Network (Atlanta, GA)
- …human services fields required + Minimum 1-year related post-graduate work experience + Contact/ call center experience preferred due to high call volume. ... incentive pay is provided for this role when the client requests assistance with specific intervals. If working outside...and act as a mentor to new and less experienced triage consultants. + Ensure all calls are handled… more