- Robert Half Technology (Norcross, GA)
- Description We are looking for a skilled and detail-oriented Help Desk Analyst II to join our team in Norcross, Georgia. In this role, you will provide ... to minimize delays and prevent recurring issues. * Assist other help desk analysts with complex troubleshooting and preventative maintenance tasks. * Perform… more
- Windstream Communications (Atlanta, GA)
- …Specialist) + 5+ years of experience with IT/LAN/WAN in an operations or help - desk environment OR 5+ years of troubleshooting network elements, protocols, ... ** ** **About This Role:** The successful candidate for this Network Analyst III-IP NOC position should possess advanced troubleshooting knowledge of IP Networks… more
- Lincoln Financial (Atlanta, GA)
- …work activity in the organizations problem tracking system. This includes Tier II incident and problem management executing within our ServiceNow incident, problem ... and capacity management. This includes working directly with the IT Service Desk , infrastructure, and business support teams to validate, confirm and assess data… more
- Motion Recruitment Partners (Norcross, GA)
- …issues using information supplied in the Service Now Knowledgebase, the agent will seek help from Support Analyst II and/or the Development team (Swarm) ... & Experience** + 4 years of experience in a help desk /call center. + College Degree or...apply fix or workaround discovered during swarming with Support Analyst II /Developers.o Agent will create new knowledge… more