- Emory Healthcare/Emory University (Decatur, GA)
- …Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia or Wisconsin. **Description** The IT Service Desk Analyst II provides customer ... where high volume ticket queue's are the norm. Prior IT helpdesk/ service desk in a...without a degree. + A+ Certification, or Support Center Analyst Certification, or IS related Certification preferred. **Additional Details**… more
- CAI (Atlanta, GA)
- Bilingual (Portuguese/English) Service Desk Analyst **Req number:** R6397 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI ... neurodiversity to the enterprise. **Job Summary** As a Bilingual Service Desk Analyst , you will...and **remote** . **What You'll Do** + Provide general IT end-user support + Utilize excellent customer service… more
- GKN Aerospace (Newington, GA)
- …where you can take your career. Job Summary The Service Desk Analyst is a...working as part of a 1st and 2nd line IT Service Desk support team ... all levels of the business within agreed SLA's. The Service Desk Analyst is customer...but is not limited to ensuring all requests for IT service and incidents are logged, categorised,… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …as assigned. MINIMUM QUALIFICATIONS: + High school diploma and three years of relevant IT service desk experience, OR an equivalent combination of education, ... to resolve incidents, meet customer needs and support other Service Desk (SD) staff. + Creates Major...staff. + Creates Major Incident Notifications (MINs) to resolve service interruptions and assign tickets to IT … more
- Robert Half Technology (Atlanta, GA)
- …understanding of Microsoft Windows 10 and related systems. * Experience in troubleshooting basic IT issues and managing service desk tickets. * Knowledge of ... Description We are looking for a skilled Help Desk Analyst II to join our...to enhance user access and system functionality. * Handle service desk tickets efficiently by diagnosing and… more
- Robert Half Technology (Atlanta, GA)
- Description Seeking an experienced Help Desk Analyst III to provide advanced technical support for end users in a large enterprise environment. Candidates should ... Analysts I & II. Requirements 4+ years in Help Desk / IT Support roles. Strong knowledge...tools, and mobile device management. Excellent communication and customer service skills. Technology Doesn't Change the World, People Do.(R)… more
- Robert Half Technology (Roswell, GA)
- Description We are looking for a dedicated Help Desk Analyst to provide exceptional technical support and resolve issues efficiently for end-users. This role ... and maintain software applications across various platforms. * Deliver excellent customer service by responding promptly to help desk inquiries. * Document… more
- Robert Half Technology (Atlanta, GA)
- Description We are looking for an experienced Help Desk Analyst II to join our team in Atlanta, Georgia. In this role, you will be responsible for providing ... Active Directory, Microsoft Windows 10, and basic troubleshooting techniques. * Experience with service desk ticketing systems and customer service best… more
- Robert Half Technology (Atlanta, GA)
- …and troubleshoot printers, ensuring reliable functionality for end-users. Respond to service desk tickets promptly and maintain detailed documentation of ... Requirements Active Directory, Microsoft Windows 10, Basic Troubleshooting, Microsoft Windows, Service Desk Tickets Technology Doesn't Change the World, People… more
- Georgia Systems Operations (Tucker, GA)
- …of IT service desk , IT Helpdesk, IT Infrastructure, Cloud infrastructure, Virtualization, Business Analyst , IT , or Technology. Equivalent ... for the supervision, management, maintenance and coordination of centralized IT Service Desk resources to...service desk , IT Helpdesk, IT Infrastructure, Cloud infrastructure, Virtualization, Business Analyst ,… more
- Truist (Atlanta, GA)
- …of America) **Please review the following job description:** In this role, we are seeking IT Associate Support Analyst with 5 - 7 years of technical experience ... supporting Banking or financial services. The CIB Technology IT Associate Support Analyst is responsible for...to communicate technical concepts clearly to non-technical users. The analyst will work within defined Service Level… more
- Cennox (Alpharetta, GA)
- Temporary IT Support Analyst Alpharetta, GA Temporary Information Technology Experienced Share (https://cennox.applytojob.com/app/share/fGRLc0y4Wa) Position ... Summary: This Temporary IT Support Analyst will be responsible for...also be responsible for responding to, documenting, and resolving service tickets in a timely manner. Due to the… more
- Robert Half Technology (Atlanta, GA)
- …minimal supervision, prioritizing tasks effectively. * Utilize ServiceNow for tracking and managing service desk tickets. Requirements * Proven experience in an ... Description We are looking for a skilled Sr. IT Support Analyst to join our team in Atlanta, Georgia. In this role, you will provide Tier I and II technical… more
- Robert Half Technology (Brunswick, GA)
- … IT operations and service delivery. Requirements * Demonstrated experience in IT support or help desk roles. * Strong proficiency with Windows OS and ... Description We are looking for a skilled IT Support Analyst to join our...and enjoy solving technical challenges while delivering exceptional customer service , this role is for you. Responsibilities: * Diagnose… more
- NANA Regional Corporation (Fort Benning, GA)
- …Benning, GA location. In this role, you will be a part of an enterprise IT Service Management (ITSM) process for USSOCOM locations across several networks and ... and applications specific to the SIE / USSOCOM enterprise, IT service management, Information Technology Infrastructure Library...schedules to include nights, weekends, and holidays + Senior Service Desk Technicians (SSDTs) must be able… more
- Quality Technology Services, LLC (Suwanee, GA)
- …with OSC engineers **Basic Qualifications:** + 1-2 years of Helpdesk, Application Support, Service Desk experience, over the phone or in-person + Associate's ... The **Operations Service Center Network Analyst (Technical Customer...equivalent professional experience + One or more years of IT experience in a customer-focused role + Experienced with… more
- AccentCare, Inc. (Buford, GA)
- …2 - 4 years of technical support experience + Certifications requested: IT Infrastructure Library (ITIL) v3 accreditation, Relevant and Current Operating Systems ... Auto-pilot, + Networking (TCP/IP, WINS, DNS, DHCP) + ITIL Service Management through Service Now + Single...teams and end users Responsibilities: The End User Support Analyst will provide support to end users in resolving… more