- CVS Health (Atlanta, GA)
- …with heart, each and every day. **Position Summary** + This position is for an Inbound / Outbound Queue Associate with American Health Holdings Medical ... Management Customer Service Department. + The job is part of a fast-paced environment in which high level customer service is a must. + Promotes/ supports quality effectiveness of healthcare services. **Required Qualifications** + 1+ years of call center… more
- CVS Health (Atlanta, GA)
- …standards, where applicable, while adhering to company policy and procedures. - Places outbound calls to providers under the direction of Medical - Management Nurses ... to obtain clinical information for approval of medical authorizations. - Uses Aetna Systems such as QNXT, ProFAX, ProPAT, and Milliman Criteria. - Communicates with Aetna Nurses and Medical Directors, when processing transactions for members active in this… more