- Home Depot (Atlanta, GA)
- …for all facets of the organization's mid to long-range strategy formulation, planning, program management , and the support of business analytics activities. This ... from inception to implementation. Supports annual strategic planning process. + 20% Program Management : Translates strategic vision and road maps into executable… more
- Home Depot (Atlanta, GA)
- **Position Purpose:** As a trusted member of our Customer Experience ( CX ) team, the Senior Analyst Consumer Insights will be working on a cutting-edge Customer ... Experience Management project leveraging our platform to help our stakeholders...stakeholders connect with their customers and drive improvements that lead to customer delight. The Sr Analyst will work… more
- Honeywell (Norcross, GA)
- …in the industry. + Lead and drive the customer experience program management strategy and initiatives. + Develop and implement customer-centric programs ... MUST HAVE** + 6 + years of experience in customer experience program management or related field. + Knowledge in technical publications process and methods.… more
- Coinbase (Atlanta, GA)
- …the business. *What you'll be doing (ie. job duties):* * Lead Coinbase's CX risk and payment program as an individual contributor, owning the strategy and ... to transform the customer experience. We're hiring a Senior Program Lead , a pivotal role focused on... program management of our customer experience with… more
- Coinbase (Atlanta, GA)
- …automation, and optimizing customer support interactions to create an effortless experience. As a CX Technical Senior Program Lead you will play a critical ... is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the...equivalent experience. * 5+ years of experience in technical program management , preferably in consumer facing experiences.… more
- Coinbase (Atlanta, GA)
- …that power our global Consumer and Compliance CX functions. As Director of CX Analytics, you will lead the end-to-end CX Analytics strategy, overseeing ... foster collaboration, connection, and alignment. Attendance is expected and fully supported. The CX Analytics team is responsible for delivering data-driven insights… more
- Coinbase (Atlanta, GA)
- …goals, and driving targeted improvements. *What We're Looking For* * 5+ years in CX program management , project management , or product operations ... Design, prioritizing fixes that deliver measurable outcomes * Enhance the Coinbase Debit Card support program by owning the full CX experience, setting quarterly… more
- Coinbase (Atlanta, GA)
- …regulatory requirements, and consistently deliver high-quality resolutions. As a Compliance Lead Analyst, Compliance Operations within the CX Compliance team, ... foster collaboration, connection, and alignment. Attendance is expected and fully supported. The CX Compliance team is essential in ensuring that our global CX … more
- Concentrix (Atlanta, GA)
- …the full breadth of Concentrix tech-powered solutions and human-centered services. They lead and manage the opportunity from initial sales qualification to pursuit ... new client relationships from qualification to close. - Demonstrates a strong understanding of CX Operations and the tech-led solutions that innovate CX at B2B… more
- Verint Systems, Inc. (Atlanta, GA)
- …creates a program summary outlining both strengths and shortcomings of the program management process and perceived customer experience. + Leads a program ... Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX...work experience + 6+ years of experience in technical program or project management , process improvement, … more
- Global Industrial (Buford, GA)
- …stakeholder management skills. * Measurable contributions to KPI improvement, program success, and CX consistency across regions. * Demonstrates leadership ... trends to mid- and senior-level stakeholders. 2. Cross-Functional Operational Programs * Lead and support execution of CX -wide initiatives (eg, new scorecard… more
- Coinbase (Atlanta, GA)
- …alignment. Attendance is expected and fully supported. As the CX Compliance Program Manager at Coinbase, you'll lead the charge in combating money laundering ... cryptocurrency accessible to everyone. We are seeking an experienced Compliance Program Manager to oversee the execution of high-priority regulatory compliance… more
- Pacific Program Management (Atlanta, GA)
- …for both your individual and team contributions. Job Summary Leads construction management planning and execution for mission critical data center projects, ensuring ... directly with clients, ensuring continuous communication and alignment with program goals. Analyzes performance metrics to recommend operational improvements and… more
- Deloitte (Atlanta, GA)
- Customer Experience Management Consultant, Qualtrics/Medallia Our Deloitte Customer team empowers organizations to build deeper relationships with customers through ... 2025 Work you'll do As a Consultant in Deloitte's Customer Experience Management practice, you will collaborate with clients to strategize, configure, and implement… more
- Ascension Health (Augusta, GA)
- …self-pay cash performance. This role partners closely with the Consumer Experience ( CX ) team, Revenue Cycle Vendor leadership, and internal functional teams (Patient ... call experience, and self-pay A/R resolution. + Collaborate with the CX Team to continuously improve patient communications, digital payment options, statement… more
- Coinbase (Atlanta, GA)
- …look for in you (ie. job requirements):* * 7+ years of technical program management experience in technology-first environments, with direct engagement in ... programs simultaneously while ensuring quality and timeliness *Nice to haves:* * Program or project management certifications (eg, PMP, PgMP, CSM) *… more
- Mass Markets (GA)
- …that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology ... selling skills, exceptional active listening abilities, and a strong blend of lead generation, business acumen, and creativity. Frequent overnight travel for client… more
- FST Technical Services (Atlanta, GA)
- …quality of services delivered are closely examined and under scrutiny. + Project & Program Management + Provide technical project management expertise to ... FST Technical Services Commissioning ( Cx ) division is one of the leading ...This role requires strong client interface skills, technical project management expertise, financial forecasting capabilities, and the ability to… more
- Mass Markets (GA)
- …that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology ... organization. We are seeking an experienced and results-driven VP BPO Sales to lead our sales strategy and drive business growth across the BPO sector. This… more
- Mass Markets (GA)
- …sales strategy aligned with the company's long-term goals and vision. + Team Management & Development Build, lead , and mentor a high-performing sales team, ... that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology… more
