- BD (Becton, Dickinson and Company) (Covington, GA)
- **Job Description Summary** As Manager , Customer Engagement and Insights , you will be responsible for the strategic oversight, execution, and performance ... of PureWick (TM) direct-to-consumer Customer Relationship Management. You will have the ability to...range from B2B2C and leverages omni-channels to drive awareness, engagement , conversion, and retention of our customers. The mission… more
- Carter's/OshKosh (Atlanta, GA)
- …**HOW YOU'LL MAKE AN IMPACT:** This role will focus on uncovering actionable insights related to customer satisfaction, in-store and digital user experience, and ... engagement . This role typically reports into VP Consumer Insights and is based in our Buckhead office in...office in our on-site (4 days) work environment. 30%: Customer Experience & Journey Insights + Lead… more
- Logitech (Atlanta, GA)
- …it in their own way. The Role Logitech's E-commerce (DTX) team is seeking an experienced Customer Engagement & CDP Manager to lead efforts to unlock the full ... with CRM and content marketing teams to align CDP-powered strategies with overarching customer engagement and personalization goals. + Act as the technical and… more
- Highmark Health (Atlanta, GA)
- …within the portfolio. Ensure quality and strategic foresight across the portfolio + Customer Engagement : Engage with customers and users to gather feedback and ... under the direction of leadership. This role focuses on deeply understanding customer needs, market trends, and competitive landscape to inform product development… more
- Amazon (Atlanta, GA)
- …KPI's across nodes and analyze their drivers to determine the level and type of engagement required based on the risk to customer experience and utilization of ... At Amazon, our vision is to become the most customer -centric company on earth. Achieving this goal requires ensuring...their business, and other relevant information. The Relay Product Insights in Relay Product and Tech (RPT) team leverages… more
- Wayfair (Atlanta, GA)
- Assistant Store Manager , Sales & Retail Engagement 1801 Howell Mill Rd NW, Atlanta, GA 30318 The salary range (or base pay) for this position is $90,000 - ... position offered. Overview: At Wayfair, we deliver a best-in-class customer experience in furniture and home by empowering talented,...talented, driven individuals like you. As an Assistant Store Manager of Sales & Retail Engagement , you'll… more
- Acxiom (Atlanta, GA)
- As an Engagement Manager in Acxiom's Adobe Practice, you will deliver transformative projects that drive a meaningful impact for our clients. You will leverage ... strategy consulting or management consulting, with demonstrated career growth in engagement manager -equivalent roles. + Experience in delivering business… more
- Google (Atlanta, GA)
- …best return on investment with Google and we remain a trusted partner. As an Engagement Manager , you will be key to creating an excellent experience for Google's ... web/cloud technologies as well as data infrastructure. + Experience in customer -facing, translating technical concepts and solutions to non-technical and executive… more
- CoStar Realty Information, Inc. (Atlanta, GA)
- …prepare and share reports and gather feedback. **Management & Delivery of 1:Many Customer Engagement Methods** + Determine survey strategy (NPS, CSAT, etc.). ... Senior Customer Marketing Manager Job Description Senior...teams, execute survey strategy, analyze results and internally distribute insights . + Determine leading methods for 1:many engagement… more
- Warner Bros. Discovery (Atlanta, GA)
- …managers. The ideal candidate is a seasoned consumer product and career manager . You should be accustomed to solving complex consumer-facing problems, building sound ... and executing those plans. You will drive the web engagement and discovery product vision, advocate for our users...the holistic view of your product suite across integration ( customer and technical) points to provide a superior seamless… more
- PNC (Atlanta, GA)
- …strategies. * Create a clear vision for the prospect shopping journey and customer engagement journey, inclusive of mass affluent, mass market, and strategic ... an inclusive and high-performing culture. As the Senior Marketing Manager for Customer Loyalty and Rewards, you...* Measure past campaign performance/core KPIs and leverage data insights and emerging customer loyalty trends to… more
- Lumen (Atlanta, GA)
- …is seeking an experienced Program Manager to support Lumen's company-wide Executive Engagement Program. In this customer advocacy role, you will manage and ... + Bachelor's degree in marketing, business, or a related field + Experience in Customer Advocacy and Executive Engagement Programs + Creative thinking and a… more
- UKG (Ultimate Kronos Group) (Atlanta, GA)
- …create targeted interventions to retain them. + Create proactive programs that encourage customer engagement and actions associated with high retention rates. + ... team is seeking a dynamic and strategic Marketing Program Manager to lead customer marketing initiatives focused...across departments to ensure cohesive execution of retention strategies. Customer Insights and Analytics: + Analyze … more
- Intuit (Atlanta, GA)
- …You'll work across functions, influence key decision-makers, and drive game-changing customer engagement strategies. If you thrive in fast-moving, high-growth ... at scale and drive transformative impact? As an M2, Customer Success Manager (CSM) Leader at Intuit,...customer success leadership, account management, or enterprise client engagement , with a strong focus on mid-market B2B industries.*… more
- UKG (Ultimate Kronos Group) (Atlanta, GA)
- …cross-sell and up-sell marketing programs that align with UKG's business objectives and customer needs. + Customer Insights : Analyze customer ... is seeking a dynamic and strategic Expansion Marketing Program Manager to join our marketing team. This role is...communicate the value of additional products and services. + Customer Engagement : Foster strong relationships with existing… more
- CoStar Realty Information, Inc. (Atlanta, GA)
- Senior Customer Success Manager , Visual Lease Job Description CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate ... globally. **Job Description** Visual Lease is seeking an experienced Customer Success Manager (CSM) to be a...engagement with Visual Lease to increase the long-term customer lifetime value. This position will be full-time in… more
- NTT DATA North America (Atlanta, GA)
- **Product Manager / Customer Experience Manager ** - Atlanta, GA - 25-05306 **100% Remote** **W2 or C2C** Company Overview: Req ID: 330420 **Job Description:** ... **Product Manager / Customer Experience Manager ** NTT DATA...customer feedback during and after demos, ensuring key insights are captured and communicated to the Product Management… more
- Amazon (Atlanta, GA)
- …members of the rapidly growing Customer Success COE. As the Partner Customer Success Development Manager , you will lead on content creation, including ... to be part of a team that is redefining customer success with our customers and partners? Amazon Web...mediums - Land, coordinate and execute programs through cross-functional engagement . - Create scalable programs that enable AWS teams… more
- Intuit (Atlanta, GA)
- …adoption, and ongoing value realization. Your role is pivotal in driving customer retention, optimizing engagement , and identifying opportunities for expansion. ... **What you'll bring** + 3+ years of experience in Customer Success, Account Management, or B2B Client Engagement...on high level IES features, best practices, and AI-powered insights to improve efficiency and growth. + Act as… more
- Pearson (Atlanta, GA)
- …& collateral. WFM collaborates with functions across Indeed to give Enrolment and Customer Engagement the knowledge, tools, and resources to succeed. **Core ... valid inferences, and present findings to leaders across Enrollment Experience and Customer Engagement teams. + **Data Visualization** : Organize and transform… more