- Celestica (Atlanta, GA)
- …development - from the drawing board to full-scale production and after-market services. The Customer Program Manager position acts as the primary interface ... Mgmt.and performance reporting and planning. The program manager is key team leader for the customer...with the company and the products. + Solicits performance feedback and communicates information to internal teams and dept's.… more
- Liberty Utilities (Columbus, GA)
- Manager , Voice of the Customer Insights...Customer Program ensuring the enterprise utilizes customer feedback through surveying and feedback ... goal outcome and how we achieve it. **Purpose** The Manager of Voice of the Customer is...experience). + Prior experience associated with market research and customer feedback programs, operational experience is an… more
- NTT DATA North America (Atlanta, GA)
- …and existing customers, clearly showcasing the platform's functionality and benefits. Gather customer feedback during and after demos, ensuring key insights are ... **Product Manager / Customer Experience Manager ** -...closely with Product Managers and Product Owners to ensure customer feedback is incorporated into ongoing product… more
- Coinbase (Atlanta, GA)
- … and agent experiences. * Partner with Product and CX to use metrics, customer feedback , and voice-of- customer insights to improve quality and performance. ... supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement &...problem-solving skills - able to use data, metrics, and customer feedback to guide decisions. * Excellent… more
- Oracle (Atlanta, GA)
- …improve overall customer satisfaction. In this role, you will be a Support Program Manager for strategic, top-revenue Customer accounts, and will attend ... **Job Description** **Support Program Manager ** **Location: United States** **MUST...for sharing information across teams via defined methods. Gather Customer feedback to help initiate internal change… more
- Five Star Breaktime Solutions (Savannah, GA)
- Customer Success Manager (GA, Savannah)GA, Savannah Job Description: Customer Success Manager Department: Retail Operations Support About the Role ... TheCustomer Success Manager (CSM)is responsible for building strong client partnerships and...responsible for building strong client partnerships and ensuring every customer experience exceptional service, engagement, and value. Acting as… more
- The Hertz Corporation (Atlanta, GA)
- …and operationally strong leader managing our Service Recovery function for North America Customer Care. As the Manager of Service Recovery, you will ensure ... Learning & Development, and CX Analytics teams to refine feedback loops and close the gap between customer...Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement &… more
- The Hertz Corporation (Atlanta, GA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care,...prioritize CX breakdowns through VOC, operational data, and field feedback + Act as the first point of contact… more
- Waystar (Atlanta, GA)
- …internally (product, engineering, clinical, support) to influence the roadmap based on customer feedback . + Track, monitor and report on success metrics: ... **ABOUT THIS POSITION** As a Customer Success Manager , you will be...programs, including adoption assistance and fertility support + 401(K) program with company match + Pet insurance + Employee… more
- Guidehouse (Atlanta, GA)
- …qualifications listed._** **What You Will Do** **:** Guidehouse is seeking a Program Manager to support our Energy Efficiency/Electrification programs (multiple ... of various functional groups (internal and external), client, and stakeholders. The Program Manager will support the implementation of energy efficiency rebate… more
- BioLife Plasma Services (Atlanta, GA)
- …supportive leaders and prepare yourself for accelerated career growth. After completing the program and obtaining a Plasma Center Operations Manager role, you'll ... employees. + **Career Advancement:** Work towards obtaining a Plasma Center Operations Manager position by completing the training program , networking, and… more
- Oracle (Atlanta, GA)
- **Job Description** **Senior Manager , Technical Program Management - OCI Platform Engineering** Oracle Cloud Infrastructure (OCI) is a next-generation cloud ... for Oracle customers. We are seeking an experienced Senior Manager of Technical Program Management (TPM) to...as a key escalation and resolution point for critical program or product issues, advocating for customer … more
- Goodwill Southeast Georgia (Brunswick, GA)
- The Program Manager , Custodial Services is responsible for the tactical execution, oversight, and performance of Business Services' custodial contracts. This ... to timelines, and compliance with organizational, safety, and client standards. The Program Manager leads contract teams, manages resources, and drives… more
- Oracle (Atlanta, GA)
- …beyond our past to build our future. We are looking for an experienced Technical Program Manager to lead key initiatives in our OCI Security Platform team. ... assessing risks, designing mitigation strategies, and measuring outcomes. Analyze usage data, customer feedback , and adoption trends to identify areas for… more
- Oracle (Atlanta, GA)
- …Description** OCI (Oracle Cloud Infrastructure) is seeking a highly motivated and experienced Program Manager to join our Supply Chain Product Planning team. In ... of OCI's supply chain product offerings. **Responsibilities** **Key Responsibilities:** + ** Program Leadership & Strategy:** + Lead and manage the execution of… more
- Highmark Health (Atlanta, GA)
- **Company :** Highmark Inc. **Job Description :** **GENERAL OVERVIEW** The Program Manager will actively maintain the product and program pipeline for ... enrollment changes, and guide continuous improvement efforts by managing feedback loops. This position requires significant cross-functional collaboration and… more
- Confluent (Atlanta, GA)
- …are seeking a highly experienced and technically proficient **Staff Risk & Compliance Program Manager (Insider Threat)** to join our Trust & Security ... this team. Those who ask hard questions, give honest feedback , and show up for each other. No egos,...program that protects Confluent's most sensitive assets and customer data while promoting a positive workplace culture. **What… more
- Oracle (Atlanta, GA)
- …at OCI is leading this effort. We are seeking an exceptional Principal Technical Program Manager to join our dynamic and innovative team. This is your ... delivery initiatives at the highest levels. Strong executive communications, customer engagement, and business analytics skills are essential.Manage the development… more
- Oracle (Atlanta, GA)
- …With the ongoing expansion of our business, we need a strong Principal Technical Program Manager for the Core Infrastructure Availability business. This is a ... demeanor of a start-up along with the scale and customer -focus of the leading enterprise software company in the...skills are crucial. Qualifications: 10+ years of experience in program or project management, preferably in cloud 10+ years… more
- Google (Atlanta, GA)
- Senior Technical Program Manager , Alphanet, Edge Capacity and Intrametro Delivery _corporate_fare_ Google _place_ Addison, TX, USA; Atlanta, GA, USA; +3 more; +2 ... program management. **Preferred qualifications:** + Experience in preparing customer solutions and bids. + Experience in implementing process...the street or across the globe. As a Technical Program Manager at Google, you'll use your… more