- CAI (Atlanta, GA)
- Bilingual (Portuguese/English) Service Desk Analyst **Req number:** R6397 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI ... in bringing neurodiversity to the enterprise. **Job Summary** As a Bilingual Service Desk Analyst , you will be responsible for receiving requests from… more
- Emory Healthcare/Emory University (Decatur, GA)
- …Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia or Wisconsin. **Description** The IT Service Desk Analyst II provides customer support for IT ... detail and resolved or properly assigned in ServiceNow. The Service Desk operates 24/7 365 days per...without a degree. + A+ Certification, or Support Center Analyst Certification, or IS related Certification preferred. **Additional Details**… more
- GKN Aerospace (Newington, GA)
- …2023. There are no limits to where you can take your career. Job Summary The Service Desk Analyst is a customer facing role accountable for providing 1st ... line IT support to all levels of the business within agreed SLA's. The Service Desk Analyst is customer focused and accountable for ensuring all calls… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …procedures and expectations to resolve incidents, meet customer needs and support other Service Desk (SD) staff. + Creates Major Incident Notifications (MINs) to ... + High school diploma and three years of relevant IT service desk experience, OR an equivalent combination of education, training, and/or experience.… more
- Robert Half Technology (Atlanta, GA)
- Description We are looking for a skilled Help Desk Analyst II to join our team in Atlanta, Georgia. As part of this long-term contract position, you will play a ... environments to enhance user access and system functionality. * Handle service desk tickets efficiently by diagnosing and resolving technical problems. *… more
- Robert Half Technology (Norcross, GA)
- Description We are looking for a skilled and detail-oriented Help Desk Analyst II to join our team in Norcross, Georgia. In this role, you will provide technical ... skills, and the ability to work collaboratively to deliver exceptional service . Responsibilities: * Monitor customer systems and environments using remote management… more
- Robert Half Technology (Atlanta, GA)
- Description Seeking an experienced Help Desk Analyst III to provide advanced technical support for end users in a large enterprise environment. Candidates should ... and document issues as needed, ensuring SLA compliance. Provide mentoring and training to Help Desk Analysts I & II. Requirements 4+ years in Help Desk / IT… more
- Citi Trends (Savannah, GA)
- **Job description** **Role: Tech Desk Support Analyst ** **Reports to: IS Manager** **Positions Available: 2nd Shift** **Based in: Savannah, GA** **CITI TRENDS ... every day. **SUMMARY** Citi Trends is seeking candidates for our Information Services Tech Desk . This is a great opportunity for anyone who is eager to gain… more
- Robert Half Technology (Atlanta, GA)
- Description We are looking for an experienced Help Desk Analyst II to join our team in Atlanta, Georgia. In this role, you will be responsible for providing ... Microsoft Windows 10, and basic troubleshooting techniques. * Experience with service desk ticketing systems and customer service best practices. Technology… more
- Robert Half Technology (Roswell, GA)
- Description We are looking for a dedicated Help Desk Analyst to provide exceptional technical support and resolve issues efficiently for end-users. This role ... software applications across various platforms. * Deliver excellent customer service by responding promptly to help desk ...customer service by responding promptly to help desk inquiries. * Document solutions and maintain accurate records… more
- Robert Half Technology (Atlanta, GA)
- …and troubleshoot printers, ensuring reliable functionality for end-users. Respond to service desk tickets promptly and maintain detailed documentation of ... Requirements Active Directory, Microsoft Windows 10, Basic Troubleshooting, Microsoft Windows, Service Desk Tickets Technology Doesn't Change the World, People… more
- Georgia Systems Operations (Tucker, GA)
- …Time Off Provides leadership and strategic direction for the Shared Services IT's Service Desk function, supporting GSOC, GTC, and OPC, ensuring customer ... Responsible for the supervision, management, maintenance and coordination of centralized IT Service Desk resources to ensure the timely delivery of superior… more
- Cushman & Wakefield (Atlanta, GA)
- …other leaders within the entire Broker & Market Support Platform, including the Deal Desk and Marketing Centers of Excellence Financial Analyst Hub Operations: + ... Financial Analyst Hub performance and processes to ensure consistent service delivery and alignment with timelines/SLA terms/best practices + As required,… more
- Truist (Atlanta, GA)
- …and the ability to communicate technical concepts clearly to non-technical users. The analyst will work within defined Service Level Expectations (SLEs) and may ... In this role, we are seeking IT Associate Support Analyst with 5 - 7 years of technical experience...phone, email, chat, or in-person, ensuring prompt and courteous service . + **Installation and Configuration:** Install, configure, and update… more
- Axis (Alpharetta, GA)
- …lines insurance and reinsurance. We stand apart for our outstanding client service , intelligent risk taking and superior risk adjusted returns for our shareholders. ... candidates taking part in the selection process. **Claims Business Analyst ** **How does this role contribute to our collective...is necessary._ _While much of the work may be desk -bound, there might be occasions requiring mobility within the… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization and time ... of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers. Creates, reviews, and finalizes quality documentation and… more
- Cennox (Alpharetta, GA)
- Temporary IT Support Analyst Alpharetta, GA Temporary Information Technology Experienced Share (https://cennox.applytojob.com/app/share/fGRLc0y4Wa) Position Summary: ... This Temporary IT Support Analyst will be responsible for supporting the IT Team...also be responsible for responding to, documenting, and resolving service tickets in a timely manner. Due to the… more
- NANA Regional Corporation (Fort Benning, GA)
- …to work rotating shift schedules to include nights, weekends, and holidays + Senior Service Desk Technicians (SSDTs) must be able to clearly communicate via ... Compass Point is looking for a Systems Analyst to join our team supporting USSOCOM at...you will be a part of an enterprise IT Service Management (ITSM) process for USSOCOM locations across several… more
- Robert Half Technology (Brunswick, GA)
- Description We are looking for a skilled IT Support Analyst to join our team in Brunswick, Georgia. In this position, you will play a pivotal role in ensuring ... environment and enjoy solving technical challenges while delivering exceptional customer service , this role is for you. Responsibilities: * Diagnose and resolve… more
- Robert Half Technology (Atlanta, GA)
- …supervision, prioritizing tasks effectively. * Utilize ServiceNow for tracking and managing service desk tickets. Requirements * Proven experience in an IT ... Description We are looking for a skilled Sr. IT Support Analyst to join our team in Atlanta, Georgia. In this role, you will provide Tier I and II technical support,… more