- Emory Healthcare/Emory University (Decatur, GA)
- …Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia or Wisconsin. **Description** The IT Service Desk Analyst II provides customer support ... detail and resolved or properly assigned in ServiceNow. The Service Desk operates 24/7 365 days per...without a degree. + A+ Certification, or Support Center Analyst Certification, or IS related Certification preferred. **Additional Details**… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …procedures and expectations to resolve incidents, meet customer needs and support other Service Desk (SD) staff. + Creates Major Incident Notifications (MINs) to ... + High school diploma and three years of relevant IT service desk experience, OR an equivalent combination of education, training, and/or experience.… more
- Robert Half Technology (Atlanta, GA)
- Description We are looking for a skilled Help Desk Analyst II to join our team in Atlanta, Georgia. As part of this long-term contract position, you will ... environments to enhance user access and system functionality. * Handle service desk tickets efficiently by diagnosing and resolving technical problems. *… more
- Robert Half Technology (Norcross, GA)
- Description We are looking for a skilled and detail-oriented Help Desk Analyst II to join our team in Norcross, Georgia. In this role, you will provide ... skills, and the ability to work collaboratively to deliver exceptional service . Responsibilities: * Monitor customer systems and environments using remote management… more
- Robert Half Technology (Atlanta, GA)
- Description We are looking for an experienced Help Desk Analyst II to join our team in Atlanta, Georgia. In this role, you will be responsible for providing ... Microsoft Windows 10, and basic troubleshooting techniques. * Experience with service desk ticketing systems and customer service best practices. Technology… more
- Robert Half Technology (Atlanta, GA)
- Description Seeking an experienced Help Desk Analyst III to provide advanced technical support for end users in a large enterprise environment. Candidates should ... and document issues as needed, ensuring SLA compliance. Provide mentoring and training to Help Desk Analysts I & II . Requirements 4+ years in Help Desk … more
- NANA Regional Corporation (Fort Benning, GA)
- …to work rotating shift schedules to include nights, weekends, and holidays + Senior Service Desk Technicians (SSDTs) must be able to clearly communicate via ... Compass Point is looking for a Systems Analyst to join our team supporting USSOCOM at...you will be a part of an enterprise IT Service Management (ITSM) process for USSOCOM locations across several… more
- Robert Half Technology (Atlanta, GA)
- …supervision, prioritizing tasks effectively. * Utilize ServiceNow for tracking and managing service desk tickets. Requirements * Proven experience in an IT ... We are looking for a skilled Sr. IT Support Analyst to join our team in Atlanta, Georgia. In...In this role, you will provide Tier I and II technical support, ensuring smooth IT operations and resolving… more
- State of Georgia (Fulton County, GA)
- …and communicate to others the details of the pension plan handbooks Customer Service | Ability to understand customer needs by actively listening and asking probing ... to determine when a call transfer to a Pension Analyst or more experienced Customer Care Specialist is necessary...assisting others in the application of the competency. Customer Service Understands that all State employees have external and/or… more