- Home Depot (Atlanta, GA)
- …email protocols (SMTP, POP), Active Directory, and Citrix Servers + Experience providing Tier 1- 2 support for store and non-store technologies (eg, ... **Position Purpose:** The Product Support Technician is responsible for handling Tier...registers, scanners, network devices, handhelds) + Skilled in resolving technical issues via phone, chat, and incident management systems… more
- COOLSOFT (Conyers, GA)
- …and resolve problems or to provide technical assistance and support . Qualifications: - 2 + years experience handling customers, questions, complaints, ... IT Help Desk Call Center exp* Description : Provides technical assistance to both internal and external customers for...will be responsible for escalation to the appropriate second tier support , opening tickets with various vendors,… more
- The Clorox Company (Forest Park, GA)
- …program, including but not limited to: management & renewal of wastewater permits, Tier 2 reporting, SWP3, SPCC, and hazardous waste management + Achieve ... assigned groups or department leads to provide day-to-day HSE support with regulatory and technical knowledge. +...and a good understanding of Environmental Standards (EPA, RCRA, Tier II, County Permitting, etc.) + EHS training program… more
- Acuity Brands (Atlanta, GA)
- …+ Track programming warranty period and related tech support cases. Interact with post-sales tier 2 and tier 3 tech support as needed. **Skills ... AV installation/integration project management, programming services, or manufacturer application engineering/ technical training role within commercial AV industry + Experience… more
- Insight Global (Roswell, GA)
- Job Description A customer of Insight Global is searching for a Tier 2 Technical Support Specialist to provide advanced technical support for ... applications, integrations, and databases. The position acts as second-level support , working closely with Tier 1 ...technical information clearly to varied audiences - Train Tier 1 support staff and end-users on… more
- Eptura, Inc (Atlanta, GA)
- …from you! As an Associate Technical Lead, you will be responsible for **providing Tier 2 technical support ** , **resolving complex issues** , and ... + **Cross-Functional Collaboration** - Work closely with teams across ** Technical Support , Cloud Operations, Development, and Professional Services**… more
- Aveanna Healthcare (Atlanta, GA)
- …the team efficiently. Essential Job Functions Lead a team that delivers tier 2 technical assistance and support related to computer systems, hardware, ... At least 3 years previous experience managing a team. At least 3 years previous technical support experience, providing 1st tier Service Desk or 2nd tier … more
- Intuit (Atlanta, GA)
- …Management** + Lead, inspire, and develop a geographically distributed US based team of Tier 2 technical specialists across multiple product domains. + ... that directly improve the customer experience. **Preferred Attributes** + Background in technical support , SaaS, or customer experience leadership. **Why Join… more
- BAE Systems (Savannah, GA)
- …Other incentives may be available based on position level and/or job specifics. **Level 2 Technical Support Analyst** **117760BR** EEO Career Site Equal ... Analyst, you'll play a critical role in providing ** Tier 1** analysis and support for zero...work environment. If you are a motivated and skilled technical support analyst looking for a new… more
- Zodiac Pool Systems (Atlanta, GA)
- …guidelines. Responsible for completing Tier 1 level product training, in support of pool owner customers with technical product inquiries. Responsible for ... Technical & Warranty Support Rep I...desired. + Strong written and verbal communication skills.Must have 2 years experience delivering customer service with a positive… more
- Waystar (Atlanta, GA)
- …and on-site personnel. **WHAT YOU'LL DO** + Provides Tier 1 and Tier 2 end user hardware and software support in the Technology call center and in field ... Services Engineering team **WHAT YOU'LL NEED** + Provides white-glove technical support for executive leadership, including proactive device management,… more
- Microsoft Corporation (Atlanta, GA)
- …track record of developing and executing creative hiring strategies that attract top- tier technical talent in highly competitive markets. + Possess executive ... experience, or industry experience related to role + OR equivalent experience. + 2 + years of core technical /engineering full life cycle recruiting experience… more
- TIC - The Industrial Company (Savannah, GA)
- …specifications, and other contract documents * Perform basic engineering calculations and technical drafting to support field operations * Assist Engineers to ... work plans and work packages * Assist in field surveying and work layout support , including elevation, control points, and compilation of as-built data * Assist in… more
- Molina Healthcare (GA)
- … and services facilities (including computer systems, networks applications, telecommunications, technical support and Service Desk) can be recovered within ... Load Runner, Observability, and Splunk. + Effective at managing technical teams for optimal performance. + Capable of communicating...Chaos Engineering Programs. + Conduct annual validation of all Tier 0 through Tier 2 … more
- Georgia Military College (Milledgeville, GA)
- …issues. The Learning Support Specialist provides Learning Management System content and technical support to Junior College Faculty and staff. The Learning ... Vice President of Junior College Academics and p rovides tier 1 helpdesk support to students to...and learning technologies. + Provide LMS and content integrity technical support to Junior College Faculty. +… more
- Georgia Systems Operations (Tucker, GA)
- …and developing application tables/panels/reports, troubleshooting and resolving testing issues, providing tier 2 and tier 3 support to end users, and ... a shared responsibility between providing first level application and technical support of Financial Planning & Analysis...interfaces, troubleshoots testing issues, and provides tier 2 and tier 3 support … more
- Georgia Systems Operations (Tucker, GA)
- …and developing application tables/panels/reports, troubleshooting and resolving testing issues, providing tier 2 and tier 3 support to end users, and ... of IT, will have the primary responsibility of providing technical support and development within the IBM...interfaces, troubleshoots testing issues, and provides tier 2 and tier 3 support … more
- Truist (Atlanta, GA)
- …minor, which are not mentioned below. Specific activities may change from time to time. 1. Provide Tier 1 & 2 support within SLA for Viva and Copilot. 2 ... as well as internal teams to escalate and resolve technical issues. Support training sessions, office hours,...or equivalent education and software engineering training or experience 2 . In-depth knowledge in information systems and ability to… more
- Rubrik (Atlanta, GA)
- …Agency Check and Inquiries (NACI))._ **Position Risk Designation: Non-Sensitive, Moderate Risk, Tier 2 (Public Trust)** _Incumbents with access to US Government ... Sales Engineer on our Civilian Federal team to provide technical direction and business guidance to the regional sales...be required to complete Standard Form 85P and undergo Tier 2 (T2) Investigation for non-sensitive positions… more
- Uniti (GA)
- …based on the needs of the business. **Minimum Requirements:** Associate's Degree in a technical discipline and 2 -3 years technical /telephony experience with ... ** ** **About the Role:** Kinetic is seeking entry level Specialists for Tier I Repair. Our Specialists will assist Kinetic broadband internet customers with… more
