- Mass Markets (Savannah, GA)
- …Preferred (Not Required) + One (1) year of experience in customer service or Tier II, technical support + CompTIA IT certification COMPENSATION DETAILS ... $11.10 - $16.10 / hour POSITION RESPONSIBILITIES This position is a technical support role, troubleshooting VoIP Phones, Data Gateways, and High-Definition… more
- The Erosion Company (Woodstock, GA)
- …IT policies and procedures. IT Support + Provide Tier 1 / Tier 2 technical support for end-users, addressing hardware, software, and network related ... of new employees, setting up their IT infrastructure, and providing day-to-day technical support . In this position, you will collaborate with both internal teams… more
- ABM Industries (Cumming, GA)
- …and contribute to the improvement of support resources for field operations. ** Tier 2 Technical Support :** Oversee and review all incoming tickets ... vehicle charging management software. You will be responsible for providing technical support to clients and internal teams, assisting with new client… more
- Lenovo (Atlanta, GA)
- …professional who is well-rounded and customer-focused, with a love for solving problems. As a Tier 2 Cloud Services Technical Support Engineer you will be a ... Enterprise Technical Support Engineer - Azure Stack **General Information** Req # WD00062711 Country/Region: Canada State: Ontario City: Markham Date: Tuesday,… more
- TEKsystems (Atlanta, GA)
- …related to HPE equipment and needs to scale in order to support the Tier 2/3 technical support in order to remedy this outages. This is a remote position ... Skills: HPE Tier 2 Technical Support , MOPS, HSS/IHSS, 4G LTE, Tracking call flows, containerization, 5G Top Skills Details: HPE Tier 2 Technical … more
- Aveanna (Atlanta, GA)
- …At least 3 years previous experience managing a team. + At least 3 years previous technical support experience, providing 1st tier Service Desk or 2nd ... efficiently. Requirements Essential Job Functions + Lead a team that delivers tier 2 technical assistance and support related to computer systems, hardware,… more
- Carter's/OshKosh (Atlanta, GA)
- …and upcoming Workday capabilities. + Serve as an escalation resource and provide Tier 3 technical support for production issues, including researching ... Release Testing/Training (30%)** + Train and mentor new system technical users/workstream leads, as well as support ...system technical users/workstream leads, as well as support development of user procedures, job aids, guidelines, and… more
- Valvoline Global (Atlanta, GA)
- …of Salesforce with other systems. + Ensure daily operations remain stable by providing Tier 3 technical support for the Valvoline Salesforce.com platform and ... place to work, a competitive salary and benefits, and the resources and support to develop and advance within our global company. The Salesforce Senior Business… more
- Applied Technical Services, Inc. (Marietta, GA)
- …The primary focus of this position will be resolving high impact escalations from lower tier support groups. A successful candidate will assist lower- tier ... Tier 3 - Support Consultant Job...and maintain relevant procedures and standards, designing and defining technical solutions for projects and implementation of infrastructure related… more
- Fusus (Peachtree Corners, GA)
- …the safety of schools, venues, places of worship, and communities as a whole. Role: Network Support Engineer Tier 2 What You'll Do: Become an expert on the Fusus ... Troubleshoot Customer support issues and follow Fūsus escalation policy Assist Tier 1 analysts with knowledge transfer as appropriate Document all work within… more
- Fusus (Peachtree Corners, GA)
- …safety of schools, venues, places of worship, and communities as a whole. Role: Network Support Support Specialist Tier 1 What You'll Do: Become an expert ... set up of customer locations Respond to inbound Customer support requests through email and telephone with the goal...Participate in Fūsus sponsored training and certifications to advance technical skills Who You Are: 2+ years 'experience working… more
- ProSphere Tek (Forest Park, GA)
- …a Planned Systems International (PSI) joint venture, is seeking a skilled Computer Network Support Help Desk Tier 1&2.The purpose of this overall project is to ... provide centralized credentialing and privileging services and support to the United States Army Reserve (USAR) Command...Within 6 months of contract start date, Information Assurance Technical (IAT) Level II certification as well as achieve… more
- Warner Bros. Discovery (Atlanta, GA)
- …here you are celebrated, here you can thrive. **Your New Role ** The Tier 3 Global Special Operations Technician is a key member of the Customer Experience ... They will have an integral role in providing escalation support for inquiries that cannot be resolved by frontline...This individual will be a core contributor within the Tier 3 CX Special Operations team and will collaborate… more
- Motion Recruitment Partners (Alpharetta, GA)
- Technical Support Specialist Alpharetta, Georgia **Onsite** Contract $26/hr - $29/hr Our client, **a premier North Atlanta-based organization in the education ... sector,** is actively looking for a ** Technical Support Specialist** to join their team...and instructional technology incidents. **This will primarily entail providing Tier II level support !** **Responsibilities** + **Provide… more
- NASCO (Atlanta, GA)
- **Overview** As the Senior Technical Manager, Observability Leader, you will lead a transformative shift in how NASCO monitors and manages its systems. You'll ... observability solutions, fostering a data-driven culture across development, production support , security, and infrastructure. Your expertise will be crucial in… more
- Warner Bros. Discovery (Atlanta, GA)
- …throughout the industry. Therefore, we are also expanding our world class facilities in support of our top tier , innovative productions happening here daily. Not ... talent to be a part of our amazing team._ The Technical Director will function as one of the technical leads for a production during live game and/or studio… more
- PagerDuty (Atlanta, GA)
- …at PagerDuty, discover opportunities, and sign-up for job alerts! PagerDuty seeks a top- tier candidate to tackle the Company's SEC reporting and technical ... role is an individual contributor reporting to the Senior Technical Accounting Manager. **We are looking for candidates located...and procedures for external and other reporting functions. + Support all close and reporting activities as part of… more
- Lumen (Atlanta, GA)
- …in scope, within budget, with minimal defects.. * Provide required business and/or technical support for both project and production related activities. * Assure ... People power progress. Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for… more
- Deque Systems (Atlanta, GA)
- …of software quality through code reviews and documenting standards + Write and review technical proposals + Mentor and support developers on your team + ... at Deque also love their jobs because of the support systems in place. Deque experts regularly contribute to...world. Position Description We are looking for an experienced technical leader to help Deque make the web a… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …Specialist. + Plan and coordinate programming projects within a particular work group. + Provide production support in a 7 X 24 Tier 1 environment. + Be able to ... will have advanced notice. This team has an On-Call Support Rotation that this role will be required to...the EMR/EHR. In this role, you will: + Use technical skills and provides guidance and direction in the… more