- Capital One (Washington, DC)
- …Customer Engagement: Act as a trusted technical and security advisor, engaging customer security teams and IT leaders to align on their cybersecurity ... Senior Manager, Customer Trust & Field Security Specialist - Capital...a crucial part of our growth.If you're a cybersecurity professional who enjoys the challenge of communicating technical concepts… more
- Westat (Gaithersburg, MD)
- …is required by contract. **Preferred Qualifications:** - Associate's degree or higher in an IT -related or customer service field. - Entry level CompTIA A+ IT ... **Basic Qualifications:** - A minimum of 1 year of customer service or call center experience. - US Citizenship...software, such as Microsoft Teams. - Experience with remote support software, such as LogMeIn Rescue. - Experience with… more
- Somatus (Mclean, VA)
- …and report on root cause for all Incident events. + Communicate and coordinate with IT Operations and L2 support teams on problem management activities for long ... passionate and tenacious innovators to revolutionize an industry and support individuals living with a chronic disease to fulfill...such as ITIL (ITIL Expert or ITIL 4 Managing Professional certification preferred). + Proven experience in IT… more
- Tyto Athene (Ashburn, VA)
- **Description** Tyto Athene is searching for a **Incident Support Manager** to support a24x7x365 NOC for a law enforcement customer in Ashburn, VA. ... Acting as the contract Point of Contract (POC) for all Major Incident support and coordination + The effective implementation of the CBP Incident Management process… more
- NuAxis Innovations (Washington, DC)
- …the senior technical and operational leader responsible for delivering white-glove IT support services to WMATA's executive leadership, Critical Infrastructure ... **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer... Support team responsible for VIP and CIP IT support across all WMATA offices and… more
- Tyto Athene (Ashburn, VA)
- **Description** Tyto Athene is searching for a **Problem** ** Support Manager** to support a24x7x365 NOC for a law enforcement customer in Ashburn, VA. ... related technical field such as Management Information Systems, Computer Science, Engineering, IT , Networking and Telecommunications + A minimum of six (6) Plus… more
- ABBTECH Professional Resources, Inc. (Chantilly, VA)
- …Citizenship_** **Position Overview** We are seeking experienced **Systems Engineers** to support a high-impact government customer . This technology-focused role ... Experience & Skills** + **Minimum 11 years** of relevant experience in IT systems engineering + **Bachelor's or Master's degree** in Computer Science (preferred)… more
- Red River (Chantilly, VA)
- …seek to make those around you successful. We are looking for a **Systems Support Engineer I** to join our fast-paced, customer -first global service desk team. ... support calls and handle tickets assigned through ServiceNow in a prompt, professional manner. + Deliver high-quality customer service with a focus on… more
- Southland Industries (Dulles, VA)
- **POSITION SUMMARY** Manages a wide range of administrative, coordination and IT support related tasks to optimize the effectiveness and efficiency of the Safety ... Team calendar including key events, Safety Programs and deliverables. + Technical support for Safety IT Software, SharePoint (edocument filing), spreadsheets,… more
- Tyto Athene (Ashburn, VA)
- **Description** Tyto Athene is searching for a **Technical Manager** to support a24x7x365 NOC for a law enforcement customer in Ashburn, VA. ... + Provides in-depth operational analysis of the CBP Network and recommendations for IT alternatives in support of strategic modernization efforts + Responsible… more
- NuAxis Innovations (Washington, DC)
- …role will bring strong leadership and service delivery expertise within enterprise IT customer support environments. This position requires proven ... ensuring quality of service, and collaborating closely with leadership to deliver a world-class IT customer support experience. **Enterprise IT … more
- NuAxis Innovations (Vienna, VA)
- …**Vienna, VA** \# of openings **1** Salary Range (Min-Max) **$150,000** **We are a federal IT company on a mission to make customer experience (CX) the center of ... and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more...government agencies. This role combines deep technical expertise in IT infrastructure, cloud, and cybersecurity with strong pre-sales and… more
- Southland Industries (Dulles, VA)
- …costs and profitability; as well as provide a clear defense of your estimate support and its accuracy. **What you'll need to be successful:** + Strong knowledge of ... truly safe, collaborative, and inclusive work environment that fosters growth, empowers professional achievement, and where people are treated with respect at all… more
- Sallie Mae (Sterling, VA)
- …take care of the whole you-from physical and mental to financial and professional . You'll get opportunities to further your education and career, support ... data for transformative outcomes, such as predictive insights, personalized customer experiences across omnichannel, and operational efficiencies. **What You'll Do**… more
- Tyto Athene (Ashburn, VA)
- …Tier 1 Shift Lead** to support a 24x7x365 NOC for a law enforcement customer in Ashburn, VA. The NOC Tier 1 Shift Lead is responsible for overseeing a team ... task assignments, providing technical guidance, escalating complex issues to higher-tier support , and maintaining operational efficiency + Operating in a 24/7… more
- Sallie Mae (Sterling, VA)
- …take care of the whole you-from physical and mental to financial and professional . You'll get opportunities to further your education and career, support ... the country are united in our passion and our customer -first approach. Whether you want to join a growing...public company is a plus. **What You'll Do:** + Support the General Counsel Office's delivery of advice and… more
- Tyto Athene (Reston, VA)
- …Tyto Athene is searching for a **Business Development Executive** to support our growing FedCiv business. **Responsibilities** : + Develop and maintain ... team and external partners. + Execute call plan in support of pipeline. + Represent the company to teaming...winning value proposition that meets the needs of the customer , including analyzing critical business drivers and risks. +… more
- NuAxis Innovations (Washington, DC)
- …**Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience (CX) the center of ... ITIL v4 Foundation certification required. + Bachelor's degree in IT , Management, or related field (or equivalent professional... experience). + 7+ years of experience managing large-scale IT deployments or support operations in a… more
- Towne Park (Bethesda, MD)
- …a new opportunity to brighten someone else's day and make an impact. When we see a customer , a client or one of our own team members smile, we know we made an ... the ability to positively move the metrics for forecasting, productivity, claims, customer service, and turnover + Manages scheduling, overtime for associates under… more
- Tyto Athene (Washington, DC)
- …+ Work is Part-time on government site and telework, in accordance with customer demand. + Support the Program Management Office and other organizations ... **Description** Tyto Athene is seeking a Part-Time **Principal Engineer** to support a Government Program Management Office in Suitland, MD. **Responsibilities:**… more
