- CACI International (Bethesda, MD)
- …+ TS/SCI clearance with poly + In-depth experience and knowledge of Help Desk support and IT Service Management + Demonstrated experience with providing ... Team! You will lead a distributed help desk team which provides application support services...as focal point for customer concerns + Deliver IT Service Management support for applications over multiple… more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service , Help Desk Support ,Information Technology (IT) ... Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our… more
- CACI International (Chantilly, VA)
- …These Qualifications:** o **1+ year of experience in Help Desk support and/or networking** o Customer service and/or support experience working in ... Type of Travel: None * * * The Integrated Service Center Technician will provide front line support...a Help Desk , Service Desk , or Call Center environment is… more
- General Dynamics Information Technology (Rosslyn, VA)
- …Desk **Skills:** Help Desk Management,Information Technology (IT) Support ,ServiceNow IT Service Management **Experience:** 5 + years of related ... Desk Manager The Help Desk Manager will provide guidance & support ...managing daily operations of the RPC Help Desk , guaranteeing timely and effective customer service .… more
- General Dynamics Information Technology (Arlington, VA)
- …cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR HELP DESK SPECIALIST WILL** ... **Job Family:** Help Desk **Skills:** Help Desk Support ,Remedy Help... support team. + Experience developing and providing Service Level Agreements and Help Desk… more
- General Dynamics Information Technology (Arlington, VA)
- …Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support , Help Desk Support ,Remedy Help Desk ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist** with GDIT. A career...life cycle management, operations & maintenance, enterprise data management, service desk support and IT… more
- Indigo IT, LLC (Washington, DC)
- Help Desk Specialist Washington, DC SUMMARY:...years' experience. + Experience in a service desk , call center, or other support role ... in the field - come join us today! The Help Desk Specialist serves as a member...skills to meet customer requests and resolve customer or service issues. Coordinates technical support with higher… more
- Excentium (Falls Church, VA)
- …Desk Technician ID:471 Department:All Location:Falls Church, VA Description Help Desk Technician Excentium, Inc. is a Service -Disabled Veteran owned small ... US Citizenship LOCATION: Falls Church, VA Responsibilities: + The Help Desk Specialists will provide support... for incident resolution and requests reported to the service desk . + The Specialists are responsible… more
- Sunrun (Washington, DC)
- …or non-existent + Keep logs on what requires changes + Develop and enhance the Service Desk tools increasing support of the business needs and addressing ... awareness of emerging products, services, protocols and standards in support of service desk technology...Certificate + 10 or more years' experience as a Help Desk / desktop support … more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented ** Help Desk Support Specialist** to join our team ... to the appropriate internal team, analyzing and recommending process improvements in the help desk functional environment. + Use their knowledge and ability to… more
- CACI International (Arlington, VA)
- …exceed customer-defined Acceptable Quality Levels of team performance. + Escalate incidents to advanced help desk (eg, Tier III) support as appropriate and ... Help Desk Analyst Job Category: Information... Help Desk Analyst Job Category: Information Technology Time Type:...and solutions. **This position may require shift work in support of a 12x7 service level agreement,… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …The Help Desk Specialist shall provide full- service , Tier I help desk support including: + Provide remote technical assistance and support ... (http://maps.google.com/maps?q=Washington+DC) Description RDTS is seeking a cleared Tier I Help Desk Specialist to support ...etiquette in responding to customer calls or inquiries for service and support . + Demonstrate strong attention… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented ** Help Desk Manager III** to join our team in the ... but are not limited to: ** + Directs the Help Desk Team to meet specific customer...enhance excellence in communication, and monitor the level of service delivery to determine areas of performance in need… more
- General Dynamics Information Technology (Washington, DC)
- … Desk Deputy Program Manage will work closely with the Program Manager support Service Desk operations and strategy. Responsibilities include, but are ... people are our differentiator. As a Service Desk Deputy Program Manager you will help ...not limited to: + Provide program support as a Service Desk … more
- General Dynamics Information Technology (Washington, DC)
- …grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Program Manager you will help ensure today is safe and tomorrow is ... SERVICE DESK PROGRAM MANAGER WILL MAKE AN IMPACT + Provide program support as a Service Desk Supervisor + Supervise 45 Service Desk … more
- General Dynamics Information Technology (Chantilly, VA)
- …Polygraph **Job Family:** Help Desk **Skills:** Computer Hardware, Help Desk Support ,Technical Support ,Troubleshooting Software ... And our work depends on a ** Help Desk Technician** joining our team to support ...a AA/AS. 3+ years of directly related experience supporting help desk operations or customer service… more
- EMCOR Group (Dulles, VA)
- … to all computer users employed by the Dulles branch office. + First line of technical support for all Help Desk calls. + Track and enter all Computer ... **Description** **Essential Duties and Responsibilities:** The responsibilities of the Help Desk Administrator include, but are not limited to, the below. **… more
- CACI International (Bethesda, MD)
- …identify and correct core problem + Providing Tier 1-4 support : + Tier 1 basic help desk resolution and service delivery. + Tier 2 in-depth technical ... Travel: None * * * CACI is seeking a Help Desk Support to join...* * CACI is seeking a Help Desk Support to join Our Luke Team!...support . + Tier 3 expert product and service support . + Tier 4 outside … more
- IT Concepts (Falls Church, VA)
- …for driven and innovative individuals to join our team. IT Concepts is seeking a Help Desk and End User Support Manager for management and administration ... Bachelors + Certifications: IAT II (DoD 8570) + HDI Support Center Manager (HDI-SCM) or equivalent (ITIL etc.). +...strongly preferred. + Supervises and coordinates activities of IT Service Desk Specialists, Coordinators or Technicians. +… more
- Stillwater Human Capital (Herndon, VA)
- …. CompTIA Sec. Customer service and/or support experience working in a Help Desk , Service Desk , or Call Center environment is preferred . Degree ... Chantilly, VA Stillwater is seeking a Service Desk Technician who will provide front-line support ...years - Level IV: 5+ years of experience in Help Desk support and/or networking… more