- Tyto Athene (Ashburn, VA)
- …process + Being the representative for the first stage of escalation for Incidents + Managing Tier 1 and Tier 2 incident responses + Ensuring that all ... **Description** Tyto Athene is searching for a **Incident Support Manager** to support a24x7x365 NOC...field such as Management Information Systems, Computer Science, Engineering, IT , Networking and Telecommunications + A minimum of ten… more
- NuAxis Innovations (Washington, DC)
- …Documents, tracks, and monitor tickets to ensure a timely resolution. + Provides second- tier support to users' applications or hardware issues. + Interacts with ... **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience...to deliverables and performance metrics where applicable. u The Tier II support is involved in resolving… more
- Towne Park (Washington, DC)
- …a specific plan or program terms. **JOB SUMMARY** The Account Manager directly oversees one Tier 1 or 2 Towne Park account and is responsible for account ... on all shifts + Efficiently allocates labor resources to support service delivery + Works with the Area/District Manager...+ Associate's degree preferred and a minimum of two ( 2 ) years of related experience and/or training; OR equivalent… more
- NuAxis Innovations (Washington, DC)
- …to lead distributed teams across Tier 1, 2 , and 3 support levels. + Experience coordinating secure IT asset handling: loading dock logistics, barcode ... professional experience). + 7+ years of experience managing large-scale IT deployments or support operations in a federal or DOD environment. + Demonstrated… more
- Epsilon, Inc (Arlington, VA)
- …year. **Our Customer's Mission:** Team Epsilon has been chosen to deliver full-spectrum IT and Cyber Security support to a critical and enduring multinational ... international partners and foreign military sales (FMS) clients, providing top- tier desk-side support , and offering adaptable enterprise...be a US Citizen. In accordance with 8 USC 1324b(a)( 2 )(C) , Epsilon will not consider candidates for this… more
- Epsilon, Inc (Arlington, VA)
- …year. **Our Customer's Mission:** Team Epsilon has been chosen to deliver full-spectrum IT and Cyber Security support to a critical and enduring multinational ... international partners and foreign military sales (FMS) clients, providing top- tier desk-side support , and offering adaptable enterprise...be a US Citizen. In accordance with 8 USC 1324b(a)( 2 )(C) , Epsilon will not consider candidates for this… more
- Amentum (Washington, DC)
- …to supporting our customers professionally. **Responsibilities:** + Provide Tier 2 IT desk side and/or call center support to end users for software and ... Amentum is seeking a ** Tier 2 ** ** IT Support Technician** to join our team and support our **Washington, DC** customer. We are looking for team… more
- Chenega Corporation (Washington, DC)
- …next level! SecuriGence is seeking a **Service Desk Technician Tier 2 ** to join our IT support team in Washington, DC. This position provides hands-on ... **Req ID:** 37918 **Summary** **Service Desk Technician Tier 2 ** **Washington, DC** Are you...FCC IT environment. **Responsibilities** + Provide in-person Tier II support for desktops, laptops, mobile… more
- TAD PGS, Inc. (Laurel, MD)
- …IT related work experience + Must have at least 5 years Tier 2 IT Technical support experience + Must be able to obtain Secret level security ... + Your primary responsibility will be to provide onsite IT support services for customers including incident...work hours; + Possess a Bachelor's degree in an IT -related field. + Have 2 + years' experience… more
- TAD PGS, Inc. (Laurel, MD)
- …IT related work experience + Must have at least 5 years Tier 2 IT Technical support experience + Must be able to obtain Secret level security ... to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support...Desired Qualifications: + Possess a Bachelor's degree in an IT -related field. + Have 2 + years '… more
- TAD PGS, Inc. (Laurel, MD)
- …APL vehicles as necessary. Basic Hiring Criteria : + At least 5 years of a relevant Tier 2 IT -related Support work experience. + Must be a US Citizen + ... : + Your main responsibility will be to provide onsite, in-person IT support services for customers including troubleshooting hardware, software, network… more
- General Dynamics Information Technology (Bethesda, MD)
- …+ **Required Skills & Experience:** + Demonstrated experience in providing Tier 1 and Tier 2 IT support on mission IT systems and networks on ... Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** IT Infrastructure and Operations **Skills:** Customer Service,Technical Support ,VTC… more
- Chenega Corporation (Washington, DC)
- Systems Administrator ( Tier 2 Support - ServiceNow) Washington, DC Join our Talent Network Systems Administrator ( Tier 2 Support - ServiceNow) ... Agile Realtime Solutions (CARS) is seeking a Systems Administrator ( Tier 2 Support - ServiceNow)...IT security policies. + Provide user training and support on ServiceNow functionalities. + Participate in system deployments,… more
- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 2 Help Desk Engineer to support KITS and our government customer in ... individual to perform the duties of a Tier 2 Help Desk Engineer to support a potential future business opportunity located in Washington, DC. **The… more
- Koniag Government Services (Chantilly, VA)
- …a Koniag Government Services company, is seeking a Network Administrator Tier 2 (Network Operations Center) to support KDS and our government customer. ... holidays, three weeks paid time off, and more. The Tier 2 Network Administrator supports the ...Science, Information Technology, or related field (Bachelor's) preferred + 2 -3 years of experience in network support … more
- Koniag Government Services (Chantilly, VA)
- …LLC,** a Koniag Government Services company, is seeking Network Administrator Tier 2 (Network Operations Center) to support KDS and our government customer. ... paid holidays, three weeks paid time off, and more. Tier 2 Network Admin supports Tier...Science, Information Technology or related field (Bachelor's) preferred + 2 -3 years of experience in network support … more
- Koniag Government Services (Washington, DC)
- …holidays, three weeks paid time off, and more. We are seeking an experienced Tier 2 Network Administrator to investigate and resolve complex network issues ... Solutions,** a Koniag Government Services company, is seeking a Tier 1 Network Administrator to support **ATS**...escalated from the Tier 1 team. The Tier … more
- TekSynap (Arlington, VA)
- …with the highest levels of management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + Must have ... QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a DoD IT ...a Top Secret/SCI clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager for… more
- CACI International (Chantilly, VA)
- Network Engineer Tier 2 Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: ... network support processes for CAN/LAN/WAN, ensuring compliance with relevant standards. Support the design, analyze, and maintain complex IT networks, from… more
- GovCIO (Washington, DC)
- …hiring to support the Pension Benefit Guaranty Corporation (PBGC) IT Infrastructure Support Services (ITIS) program. **Responsibilities** Experience in a ... USD $67,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5202/ tier - 2 -service-desk-analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5202_ **Category** _IT… more
