- MUFG (Tampa, FL)
- …and maintaining ServiceNow ITSM capabilities and contributing towards transformation of IT Service Management platform while supporting current state. ... Candidate must have a strong functional and technical understanding of ServiceNow 's IT Service Management (ITSM) platform. This individual needs to have… more
- TECO Energy (Ybor City, FL)
- …management / Change enablement module within ServiceNow or other IT Service Management platforms. Knowledge/Skills/Abilities (KSA) Required: * Working ... Library (ITIL) Process Analyst Sr and Consultant PERFORMANCE COACH: Mgr IT Service Management COMPANY: Tampa Electric Company DEPARTMENT: Information… more
- Publix (Lakeland, FL)
- …and experience with Information Technology Infrastructure Library (ITIL) processes, Configuration Management , and IT Operations Management (ITOM) procedures. ... + Experience migrating individual ITSM products (Incident Management , CMDB, Change Management , and Request Management ) into ServiceNow **Zip Code:**… more
- MUFG (Tampa, FL)
- …experience with Discovery/CMDB. + 4+ years of technical experience with ITSM, GRC and IT Asset Management is preferred. + 2+ years of technical experience with ... as the functional and technical subject-matter-expert and platform architect for ServiceNow platform and ServiceNow Vulnerability Response and Configuration… more
- Raymond James Financial, Inc. (St. Petersburg, FL)
- …ongoing education, attending conferences, and reading specialist media. **Skills:** + Knowledge of ServiceNow IT Modules (ie, ITSM, ITOM, ITBM/ SPM, GRC/ IRM, ... required on maintaining the security, integrity, compliance and continuity of IT systems and services. **Licenses/Certifications:** + ServiceNow Certification is… more
- Raymond James Financial, Inc. (St. Petersburg, FL)
- …data extraction, validation, and transformation. + Integrate and visualize key operational and service management metrics from ServiceNow and NICE Contact ... with cross-functional teams to deliver impactful insights. Familiarity with ServiceNow data sets and NICE Contact Center systems (or...+ Familiarity with the metrics and reporting common to IT Support Service Desks. + Advanced Excel… more
- Optiv (Tampa, FL)
- …an impact + Lead engineering team by prioritizing clients work requests, projects and service tasks. + Work closely with Management , Service Delivery and ... and client environments. The Principal Engineer will work closely with Management , Senior Engineers, Solution Architects, Senior Security Engineers, other Principal… more
- Robert Half Technology (Tampa, FL)
- …with the ServiceNow Platform, specifically for managing and prioritizing IT service requests. * Proficient with Ticketing Systems, ensuring efficient ... Escalate complex problems to the right experts when needed Keep accurate records of IT issues and solutions Deliver top-tier customer service , ensuring users get… more