- Shuvel Digital (New Castle, DE)
- Help Desk Analyst Hybrid New Castle, DE Overview We are seeking a Help Desk Analyst to join our client's team in Delaware. This role focuses ... on providing application-related help desk support, ensuring efficient issue resolution, and delivering an excellent customer experience. Candidates will be… more
- Penn Medicine (Philadelphia, PA)
- …procedures and processes. Determines the best resolution workflow from scripts in the Help Desk knowledge management system. Based on the script selected, ... Entity - Corporate Services Department - IS - Service Desk Hours - M-F, 8 hr days, hybrid...Provides thorough documentation of all reported issues within the Help Desk tracking system. Ensures customer satisfaction… more