- British Swim School (Chester, VA)
- Customer Experience Lead Part Time * Chesterfield Benefits: + Flexible schedule + Opportunity for advancement + Training & development A position at British ... 3-7 pm and on weekends during the morning hours. The Position: The Customer Experience Specialist, known as a "Deck Ambassador" works poolside at our swim… more
- Concentrix (Richmond, VA)
- …around the world to future-proof their business and stay ahead of the competition and customer expectations. Experience Design Lead The team has two main ... Job Title: Experience Design Lead Job Description As... interactions provide a wealth of intelligence about the customer experience and our actionable insights stem… more
- Woodforest National Bank (Chesterfield, VA)
- …greeting, engaging, and developing relationships with retail partners and customers. * Embrace and lead a technology driven customer experience . * Lead , ... * Recruit, train, retain and motivate staff to ensureprofitability, sales, customer experience , compliance, and growth objectives for assigned branches… more
- Ledbury, Inc (Richmond, VA)
- Ledbury is looking for a driven self-starter to lead our Customer Experience and Operations Team. Your background in sales management has equipped you to ... departments to create an exceptional brand experience . The Role + Lead the Customer Experience team, using a customer -first mentality by developing… more
- Ford Motor Company (Richmond, VA)
- …of people and businesses. + A passion for the battery electric vehicle segment and customer experience + Ability to lead in an agile environment **Preferred ... department needs. You will partner alongside the Model e Field Operations, Customer Experience , Engineering, Supply Chain, and Warranty/Service teams to create… more
- Bank of America (Richmond, VA)
- …Qualifications:** + 2+ years' experience as a technical product manager or customer experience lead + Demonstrates understanding of cloud technologies + ... We are looking to hire an experienced Cloud Product Owner focused on Customer Experience and User Experience . This role will facilitate, develop, and… more
- Capital One (Richmond, VA)
- …continuous feedback and coaching to associates to improve and maintain a high quality customer experience + Lead and actively participate in projects to ... or equivalent certification + At least 2 years of Bank Operations or Customer Service experience + At least 2 years of Levies, Garnishments, and Legal Order… more
- Rocket Software (Richmond, VA)
- …programs to deepen customer relationships, improve the customer experience , and drive more renewals. + Lead retention enablement: Enable internal ... REQUIRED QUALIFICATIONS + At least 3-5 years of B2B software marketing experience , including experience developing successful customer retention marketing… more
- Burlington (Richmond, VA)
- …retail, and you thrive in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer Service ... and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead ...and customer feedback surveys by maintaining a customer -first focus and delivering a consistently great experience… more
- Estes Express Lines (Richmond, VA)
- …+ Collaboration and Communication: Collaborate with cross-functional teams, including other Lead Engineers, Software Engineering teams and Developer Experience ... at large and are looking for technologists to help lead that change. The Hub Lead Engineer...and methodologies in collaboration with Enterprise Architecture and Developer Experience teams to improve efficiency, security, and quality of… more
- Estes Express Lines (Richmond, VA)
- **Job Summary:** The Customer Care Lead position is responsible for providing quality and efficient service to customers by assisting with the daily ... issue identification and resolution keeping management informed + Support the customer service representatives by answering their questions and assisting new… more
- Cardinal Health (Richmond, VA)
- …+ Develops, plans, and manages site training programs to link the customer experience with defect awareness. + Serves as lead consultant and resource to ... customer and the Presource quality team to achieve a positive customer experience . To achieve the position goals, the quality customer advocate interacts… more
- IQVIA (Richmond, VA)
- …financial management; communications; and milestone deliverables. May perform role of Data Team Lead (DTL), Program Lead , Customer Site Manager, and/or a ... improvements, issue escalation, workload projections, and provide technical expertise. + Lead direct negotiations with customer , eg, timelines, financial,… more
- Wolters Kluwer (Richmond, VA)
- …: Remote - US-based with some domestic and international travel expected The Lead Project & Program Manager (also referred to as Business Process Manager - ... Lead to Quote) is responsible for supporting initiatives across...Education: Bachelor's Degree or equivalent required. Advance degree preferred. Experience : Required: + 12+ years experience with… more
- Highmark Health (Richmond, VA)
- …and best in class industry business trends and practices. May lead special assignments and mentor less experienced team members. **ESSENTIAL RESPONSIBILITIES** ... + Lead to provide strategic consultation to business customers in...researching, identifying and internally marketing enabling technologies based on customer capability requirements. Facilitate development of the most complex… more
- IQVIA (Richmond, VA)
- …Data Management experience , including 3 or more years as a CDM project lead . Equivalent combination of education, training and experience . **Sr. Data Team ... experience , including 5 or more years as a CDM project lead preferred. **Additional Required Qualifications** + Previous experience and proven competence… more
- Deloitte (Richmond, VA)
- …principles are met across projects and deliverables Qualifications Required: + 5+ years of experience in a Lead Developer role on one or more Salesforce ... solving problems though innovative technology solutions? Are you passionate about customer strategy, digital design, marketing, and platform development? Our … more
- Tru Green (Ashland, VA)
- … in outside sales required, 1 or more years' senior level or sales lead experience preferred.* Certifications as required by federal, state or local law* ... sales representatives. Meets or exceeds minimum sales requirements for Field Sales Lead role. Responsibilities1. Sells residential lawn care services to new and… more
- Highmark Health (Richmond, VA)
- …them to create innovative products and services. **ESSENTIAL RESPONSIBILITIES** + Lead to provide strategic consultation to business customers in defining or ... researching, identifying and internally marketing enabling technologies based on customer capability requirements. Facilitate development of the most complex… more
- Merck (Richmond, VA)
- …company requirements and regulations are delivered and sustained. The Sr CCQM Lead supports large to medium size country/cluster clinical trial operations to achieve ... and in collaboration with the Clinical Research Director(s), the Sr CCQM Lead establishes and/or local clinical Quality Management System (CCQMs) aiming to achieve… more