- Vontier (Providence, RI)
- …Offices, leading to the success of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional… more
- Sharecare (Providence, RI)
- …4-year degree + 1 -2 years of related experience required; experience in a customer service role preferred + Experience with benchmarks and contact center ... through the lens of their personal health and making high- quality care more accessible and affordable for everyone. To...including certification through NBC-HWC or CHES only The Health Coach is part of a multi-disciplinary team that is… more
- American Express Global Business Travel (Providence, RI)
- …+ Previous leadership experience + Excellent listening skills and curious mentality + Customer service oriented + Crew/Charter experience a plus + Sabre ... documented coaching and feedback to team members + Investigate service and quality errors with a curious...issues + Listen to calls as required to validate service levels and compliance standards Customer (25%)… more
- Vontier (Providence, RI)
- …our end-user customers, both with and without a servicing distributor, and the Customer Service leadership team. They will work closely with the leadership ... (Remote working option expectation is to provide professional and responsive service and support, regardless of working remotely. Those working remotely understand… more
- Curia (Hopkinton, MA)
- …improvements initiatives. Recommend and implement methods and techniques to increase the quality of products and/or service + Oversee biologics analysis to ... SUPERVISOR, QUALITY CONTROL ANALYTICAL in Hopkinton, MA Build your...programs and compliance to the applicable compendial, regulatory and customer requirements. The Supervisor also ensures compliance of the… more
- VCA Animal Hospitals (Uxbridge, MA)
- …the ability to multi-task and can demonstrate the importance and understanding of high quality customer service . We offer competitive compensation and great ... a wide range of difficult-to-complex administrative activities related to quality patient care and excellent client service ,...best interest of the hospital and the clients. * Coach employees and direct reports. * Assist in the… more
- Savers | Value Village (Worcester, MA)
- …responsibilities and oversee the entire store as acting manager in-charge when assigned. ** Customer /Donor Service ** + Receive and respond to customer /donor ... pace. The Production Manager's supervision takes the form of quality control checking and side-by-side involvement in the work...the example for, as well as training and coaching, customer /donor service expectations to team members. +… more
- Sodexo (Providence, RI)
- …performance. **What You'll Do** + Maintains and develops client relationships and customer satisfaction for multi-functional food service areas to ensure account ... and constructive feedback to employees in order to reward, coach , correct and motivate in order drive a high-level...compliance, recipes, and HACCP standards + Experience delivering high quality food service + Ability to create… more
- TD Bank (Auburn, MA)
- …+ Cross trained to take customer transactions upon hire + Superior Customer Service skills + Strong organization skills to handle multiple tasks in ... to TD Customers + Understands and supports the Bank's Customer Service Strategy; Delivers Customers end-to-end advice...the team, supports a positive work environment that promotes service to the business, quality , innovation and… more
- Monro Muffler/Brake (Woonsocket, RI)
- …and objectives. + Ability to problem solve, manage inventory, merchandising, and customer service . + Communications skills to effectively communicate with ... the same mission to bring our guests the highest quality tire and auto service in the...complaints, and adjustments. + Build guest relationships to maximize customer satisfaction, loyalty, and retention. + Assist teammates in… more
- Monro Muffler/Brake (Swansea, MA)
- …and objectives. + Ability to problem solve, manage inventory, merchandising, and customer service . + Communications skills to effectively communicate with ... the same mission to bring our guests the highest quality tire and auto service in the...complaints, and adjustments. + Build guest relationships to maximize customer satisfaction, loyalty, and retention. + Assist teammates in… more
- TD Bank (Worcester, MA)
- …delivering service and advice + Understands and supports the Bank's Customer Service Strategy; Delivers Customers end-to-end advice they expect: (1) building ... member or internal Bank partners, while ensuring a positive Customer experience + Requires a broad knowledge and understanding...the team, supports a positive work environment that promotes service to the business, quality , innovation and… more
- GE Aerospace (Providence, RI)
- …+ Support the development software and data delivery platforms that are service -oriented with reusable components that can be orchestrated together into different ... trends to assist in project development and/or operational support activities. + Coach and mentor team members. **Required** + Bachelor's Degree from an accredited… more
- Pearson (Providence, RI)
- …incentive program, and information on benefits offered is here. 1137503 **Job:** Customer Success **Job Family:** CUSTOMER SERVICE **Organization:** Virtual ... the workflow and performance of the Lead Nurture Team to optimize efficiency, quality , and outcomes. The Supervisor will maintain a thorough knowledge of enrollment… more
- Sharecare (Providence, RI)
- …client relationships and assisting in assessing potential growth areas **Primary Customer Service Responsibilities** + Assist in strengthening existing client ... while prioritizing and meeting deadlines + Superior communication skills + Outstanding customer service with strong negotiation skills + Detail oriented, with… more
- Walgreens (Dayville, CT)
- …and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service . + Manages Community Outreach Portal ... a positive customer experience. Models and shares customer service best practices. + Develops strong...procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. + Ensures the accurate processing of… more
- M&T Bank (Worcester, MA)
- …ongoing account reviews and re-evaluation of customer needs + *Deliver a high- quality customer service experience during each customer interaction ... new and existing investments and insurance solutions from mass affluent customer segment, primarily Retail and Business Banking. Works with Investment Advisors,… more
- ARAMARK (Worcester, MA)
- …hourly culinary staff, responsible for developing and executing culinary solutions to meet customer needs and tastes. Offers a wide variety of culinary solutions to ... meet customer and client needs and tastes. Oversees and manages...and manages culinary operations to meet production, presentation, and service standards. Applies culinary techniques to food preparation and… more
- Pearson (Providence, RI)
- …requirements to assist with the automation of reporting and data tools for quality , enrollment, and customer engagement teams. + **Report Processing** : Process ... that we live by being brave, imaginative, decent, accountable, curious, customer -centric, and collaborative. The following description is intended to describe the… more