- Validity (Boston, MA)
- About the Role We are seeking a dynamic and experienced Customer Success Manager who will act as a strategic partner to our clients: owning product adoption, ... of Validity's solutions. As a key member of our Customer Success team, you will manage a...account growth and expansion in collaboration with the Account Manager + Serve as the internal voice of the… more
- Confluent (Boston, MA)
- …One team. One Data Streaming Platform. Data Connects Us. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... customer success , retention, and subscription expansion within our Public Sector organization. SCSMs provide thought leadership and actionable recommendations to… more
- Amazon (Boston, MA)
- …of the rapidly growing Customer Success COE. As the Partner Customer Success Development Manager , you will lead on content creation, including ... Description Would you like to be part of a team that is redefining customer success with our customers and partners? Amazon Web Services is looking for an… more
- Amazon (North Reading, MA)
- …you need to invent with us in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between AR and Operations coaching ... system performance. The successful candidate will work backwards from customer goals and influence a broad range of operations,...to align a broad range of initiatives for the customer . You will own and drive execution excellence for… more
- Amazon (North Reading, MA)
- …you need to invent with us in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between AR and Operations coaching ... enabling product and/or process changes to improve system performance and customer sentiment. The successful candidate will work backwards from customer… more
- EBSCO Information Services (Boston, MA)
- …and Editorial-to deliver a seamless and value-driven customer experience. The Customer Success Manager will ensure consistent service delivery across ... mission. Join us to help make an impact. **Your Opportunity** Customer Success Managers (CSMs) partner with EBSCO Clinical Decisions customers to ensure… more
- Verint Systems, Inc. (Boston, MA)
- …Reporting, Dashboards, ad hoc) which as requested by customers and communicated by the Customer Success Manager . + Develop recommendations for improving the ... to conduct superior analytics, as suggested by the product team or customer success leadership. + Leverage expertise during analysis relative to verticals or… more
- GCG (Boston, MA)
- …a GCG Company, where we thrive on collaboration, innovation, and a shared commitment to customer success . As Product Manager , you will lead the entire ... **Overview** **About the Opportunity** As our Datacom Product Manager , you will play a key role in...and engineering teams, you will ensure our solutions exceed customer expectations while driving growth. Our team operates with… more
- PagerDuty (Boston, MA)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... understanding the motion to win in the enterprise. The Customer Success Management team acts as a...rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and… more
- Robert Half Technology (Boston, MA)
- …A dynamic and growing Managed Service Provider (MSP) is seeking a talented Client Success Manager with MSP experience to drive exceptional service delivery and ... of small business IT systems and service delivery. + Competent in using customer management tools (eg, Salesforce or similar). This role is ideal for someone… more
- EPAM Systems (Boston, MA)
- …Req.#550050164 **\#LI-DNI** **Responsibilities** + Lead, mentor, and manage a team of customer success professionals, project managers, and other PMO staff + ... highlighting key performance indicators + Act as a delivery manager for high-priority programs and as an escalation point...across many stakeholders in the construct of delivering overall success for the customer + Develop effective… more
- Amazon (Boston, MA)
- …alignment with your customer 's mission? Amazon Web Services (AWS) is seeking a Customer Solutions Manager (CSM) to come join our Worldwide Public Sector team ... operating models / structures to drive scale and long-term success through the application of AWS frameworks and mechanisms....changing environment. To support the evolution of the AWS customer experience and/or Customer Solutions Manager… more
- Amazon (Boston, MA)
- …to lower costs, become more agile, and innovate faster. AWS is seeking a Customer Solutions Manager (CSM) to help customers realize sustained business value by ... best practices developed over thousands of engagements to work backwards from the customer strategic objectives, help design the customer cloud journey, execute… more
- Celestica (Boston, MA)
- …more global program managers or directors for a large strategic customer , or customer group. The Global Accounts General Manager 1 has the responsibility to ... Region: Americas Country: USA **Summary** The Global Accounts General Manager 1 is responsible to manage a team of...concerns are dealt with and should ensure that any customer escalations are held at his/her level. Additionally, this… more
- Celestica (Boston, MA)
- …Country: USA State/Province: New Hampshire City: Remote Employee US **Summary** The Global Customer Business Unit General Manager 2 leads a team of multiple ... need to develop Director and VP-level relationships with the customer and prioritize multiple initiatives and priorities on a...initiatives and priorities on a daily basis. The General Manager 2 is responsible for the profitable growth and… more
- Lumen (Boston, MA)
- …cross-functional role that requires partnering and collaborating across Experience, Marketing, Sales, Customer Success , Product and GPS. This role will support ... participate in the program: executives, executive assistants, chiefs of staff, sales, customer success , and marketing + Create content using executives' voices… more
- Pegasystems (Boston, MA)
- …+ Collaborate with clients, partners, and Pega teams to continuously focus on Customer Success in large-scale Customer Service Center implementations + ... Senior Manager of Specialist Solutions Consulting - Customer Service Job Category: Pre-Sales Consulting Location: US - Massachusetts - Remote **Meet Our Team:**… more
- ConvaTec (Boston, MA)
- …Regional Sales Manager . + Conduct monthly analysis of sales using Customer Relationship Management (CRM) tools as well as sales reporting tools within designated ... Manager . + Conduct monthly analysis of sales using Customer Relationship Management (CRM) tools as well as sales...competitive, aggressive, growth sales environment with a history of success working with a complex sales cycle and multiple… more
- US Foods (Boston, MA)
- …and mentoring to ensure your long-term success . **What You'll Do as a Territory Manager :** + **Be the Customer Champion** : Own and nurture the customer ... Foods, we're not just delivering food - we're delivering success . Join a dynamic team where your expertise, energy,...Manager , you'll play a pivotal role in shaping customer relationships and driving business growth. From nurturing existing… more
- Omnicell (Boston, MA)
- …new products, selling add-on and replacement solutions, and laying the foundation for customer success . + **Execute** : Meet assigned goals for quota attainment, ... **Why Join Omnicell?** We are looking for an Account Manager to join our team, where you are passionate...customer . **How You'll Elevate at Omnicell** At Omnicell, success isn't just about what you achieve-it's about how… more