- Epsilon, Inc (Phoenix, AZ)
- …**Benefits:** We offer competitive compensation, comprehensive benefits through a major national carrier, generous PTO, paid holidays, and immediate 401(k) ... Linux (RHEL) environments. This role focuses on day-to-day operations, patching, incident response, and system monitoring within a highly regulated federal… more
- Arizona Public Service (Phoenix, AZ)
- Major Incident / Incident / Problem Analyst / Senior (ITSM / ITIL) Apply now " Date: Oct 13, 2025 Location: PHOENIX, AZ, US, 85021-1808 Company: APS Our ... business and non-business hours, including weekends to assist with Major Incidents Minimum Requirements Incident / Problem ...to assist with Major Incidents Minimum Requirements Incident / Problem Analyst (ITSM / ITIL) + BS/BA… more
- The Hertz Corporation (Phoenix, AZ)
- …our IT department. In this role, you'll be in charge of leading the incident / problem management process to resolution and restoring our company's provided IT ... manager should excel at multitasking and remain judicious during major incidents. What You'll Do: + Coordinate and oversee...this role, you'll be in charge of leading the incident / problem management process to resolution and restoring… more
- CVS Health (Phoenix, AZ)
- …ITIL, OSI, Kepner Tregoe, NIST, ISO 27001. + Expertise in ServiceNow ( Incident , Problem , and Major Incident Modules). + Strong verbal and written ... and problem -solving is essential to guide teams effectively. The Incident Lead must champion AI technologies-both conversational and generative-to transform … more
- CVS Health (Phoenix, AZ)
- …be a vital part of our core ITSM functions, including Major Incident Management to resolve critical outages, Reactive Problem Management to drive post-mortem ... **Reactive Problem Management:** + Join forces with major incident management in Root Cause Analysis...experience in IT Service Management, with a focus on Problem Management or Major Incident … more
- SHI (Phoenix, AZ)
- …management and board review; engage management on recommended actions. + Support Incident Response & Management efforts by identifying risks, providing metrics, and ... plans to drive growth and profitability. + Change Management: Can manage major changes in organizational processes or policies, can facilitate change management… more
- Cayuse Holdings (Phoenix, AZ)
- …and technical support for the resolution of problems, incidents, issues, and emergencies including major incident manage escalation to ITOC and/or Major ... technical troubleshooting assistance, accurately assesses and records problems in the problem management tool + Provide assistance and information to the customer… more
- SHI (Phoenix, AZ)
- …organizational readiness and continuous improvement.** **Serve as the primary incident coordinator, managing response efforts, communications, and reporting during ... plans to drive growth and profitability.** **Change Management: Can manage major changes in organizational processes or policies, can facilitate change management… more
- Cayuse Holdings (Phoenix, AZ)
- …and technical support for the resolution of problems, incidents, issues, and emergencies including major incident management escalation to ITOC and/or Major ... technical troubleshooting assistance, accurately assesses and records problems in the problem management tool. + Provide assistance and information to the customer… more
- Republic Services (Phoenix, AZ)
- …and assignments using Agile (eg, Scrum/Kanban) methodologies and the ITIL (eg, incident , problem , change) framework + Establish and enforce development ... projects simultaneously in a fast-paced environment + Strong analytical, problem -solving, and conflict resolution abilities **QUALIFICATIONS:** + Minimum of 3… more
- American Express (Phoenix, AZ)
- …and thorough reporting on resolutions + Oversees and manages EMIM (Enterprise Major Incident Management) bridges, coordinating efforts to resolve urgent ... technology and motivating others, secure your career here. You won't just see the problem coming, you'll see the solution. New threats to our business, our partners… more
- General Motors (Phoenix, AZ)
- …observability and operational readiness with metrics, logs, traces, runbooks, and post- incident learning + Translate recurring pain points into reusable libraries, ... while possessing real depth in at least a couple major areas + A persistent curiosity, both technologically and...contextswitch gracefully and add value across multiple teams or problem spaces without losing the strategic thread + A… more
- The Walsh Group (Goodyear, AZ)
- …with our company: + Challenging, complex work + Creative and innovative problem -solving environment + Supportive, communicative managers who reward hard work + ... such as work planning, pre-activity meetings, material management, Quality Incident Reports, Lesson Sharing and follow-up inspections. + Establishes, monitors… more
- Freeport-McMoRan (Phoenix, AZ)
- …work, data collection and analysis. + Assembles data and assists with problem -solving requiring basic theories and engineering fundamentals . + Utilizes computer ... other departments to include developing a scope of work for minor and major preventive maintenance activities. + Assists in evaluating current systems and processes… more
- Ensono (Phoenix, AZ)
- …Teams, Sharepoint + ServiceNow, or similar ITSM tool, skills including Incident , Request, Change and Problem ticket workflows WhyEnsono ... years of management experience in related field + Good problem -solving skills + Self-motivated and have attention to detail...quickly **Other Qualifications** + Knowledge in one of the major database products - DB2, Adabas, Datacom/DB, IDMS, and… more
- Freeport-McMoRan (Phoenix, AZ)
- …There are great neighborhoods around Phoenix, with easy access to a major city, nature, the arts and many more amenities. **Description** Supervise, provide ... matter expert, specific activities may include data collection, interpretation, analysis, problem solving, facility design, forecasting and reporting in office, lab… more
- Freeport-McMoRan (Phoenix, AZ)
- …There are great neighborhoods around Phoenix, with easy access to a major city, nature, the arts and many more amenities. **Description** Supervise, provide ... matter expert, specific activities may include data collection, interpretation, analysis, problem solving, facility design, forecasting and reporting in office, lab… more
- Mayo Clinic (Phoenix, AZ)
- …to ensure safety of occupants and enforce Mayo policies; Prepares accurate and timely incident reports; May use a security vehicle to proactive patrol and respond to ... to relate positively with people; requires strong written and verbal skills; strong problem solving skills are necessary. Has the ability to read and communicate… more
- Freeport-McMoRan (Phoenix, AZ)
- …or technology. There are great neighborhoods around Phoenix, with easy access to a major city, nature, the arts and many more amenities. **What You Will Do** Under ... Suite, including Outlook, Word, Excel, and PowerPoint. + Strong analytical and problem -solving abilities, with a high degree of accuracy and precision. + Excellent… more
- Honeywell (Phoenix, AZ)
- …the candidate with a three-month project assignment that is related to their major and prepare them for future full-time opportunities in the Aerospace Development ... development and implementation of HSE programs and policies. + Participate in incident investigations and help identify corrective actions. + Assist in the… more
