- Wells Fargo (Irving, TX)
- **About this role:** Wells Fargo is seeking a Contact Center Business Analyst to join the Customer & Agent Experience and Routing product team to support ... our legacy platforms and modernization effort called Contact Center as a Service (CcaaS). Learn...Learn more about the career areas and lines of business at wellsfargojobs.com. **In this role, you will:** +… more
- ServiceNow, Inc. (Addison, TX)
- …Workforce. **About the Role:** We are seeking an experienced and highly collaborative Staff Business Systems Analyst . A primary area of focus will be Workday ... strategic thinking and deep HR Technology domain expertise to tackle complex business problems by breaking them down and developing creative, high-quality solutions,… more
- Bank of America (Plano, TX)
- …to lead the programs. We are looking for someone who can lead the Contact Center and Interactive Voice Response Authentication Strategy and drive the ... Fraud Analytics and Innovation Lead Analyst - Authentication Strategy Newark, Delaware;Plano, Texas; Richmond,...Risk & Compliance in the development of IVR & Contact Center authentication strategy and roadmap. +… more
- Hilton (Dallas, TX)
- …operations, project management, or business process experience for a high\-volume contact center \(>10,000 interactions per day both voice and nonvoice\) + ... revolutionizing human hospitality in a digital world\. As an Analyst Customer Excellence _,_ you will strive to provide...tools such as Visio, or similar + Experience analyzing contact center data to identify trends and… more
- Capital One (Plano, TX)
- Principal Data Analyst At Capital One, data is at the center of everything we do. When we launched as a startup we disrupted the credit card industry by ... in the world of data-driven decision-making. As a Data Analyst at Capital One you will leverage analytic and...and maintain well-managed data solutions and capabilities to tackle business problems. On any given day you will be… more
- Capital One (Plano, TX)
- Senior Data Analyst At Capital One, data is at the center of everything we do. When we launched as a startup we disrupted the credit card industry by ... in the world of data-driven decision-making. As a Data Analyst at Capital One you will leverage analytic and...and maintain well-managed data solutions and capabilities to tackle business problems. On any given day you will be… more
- Quality Technology Services, LLC (Irving, TX)
- …you first hand experience into the fast paced world of the data center industry by providing weekly lunch and learns, a comprehensive orientation program, and ... helping with anything pertaining to the whole life-cycle of a data center build and/or company operations. The **Information Technology Management** intern will gain… more
- Capgemini (Irving, TX)
- **Job Title:** Junior Operations Analyst 2 **Location:** Austin, TX USA **Travel:** 25% **Job description:** MUST BE A US CITIZEN OR GREEN CARD HOLDER Job Summary: ... dedicated and knowledgeable IT Operations Support professionals to join our 24x7 command center located in Austin, TX. The ideal candidates will have experience in… more
- Quality Technology Services, LLC (Irving, TX)
- The Senior PLM Analyst will play a key role in both day-to-day operations and long-term strategic initiatives for Product Lifecycle Management (PLM). This position ... solutions by ensuring systems excellence and cross-functional collaboration. The analyst will be responsible for managing the integrity, accessibility, and… more
- OneMain Financial (Irving, TX)
- SOX Senior Accountant Analyst We are searching for a highly skilled and detailed-oriented SOX Senior Analyst to join our dynamic team. In this role, you will ... serve as the Internal Controls liaison for Sarbanes-Oxley (SOX) business processes. **In the Role** . Independently prepare process...OneMain SOC 1 report. . Serve as a key contact for controls, IPE baselining, and IT-dependent projects. .… more
- Carrington (Plano, TX)
- **Come join our amazing team and work remote from home!** The Dialer Operations Analyst II will execute, design, manage and analyze all daily dialer campaigns and ... strategies for all business units within the organization. Make operational recommendations to...or exceed defined KPIs, such as penetration, right party contact rate, abandonment rate, compliance and quality testing. +… more
- Elevance Health (Grand Prairie, TX)
- **JR167284 Behavioral Health Clinical Quality Audit Analyst , Sr** Responsible for maintaining crisis accreditation and developing, delivering and evaluating training ... upon select implementation. + Provide leadership to the Crisis Center of Excellence + Create KPIs to measure crisis...vary depending on the above factors as well as market/ business considerations. No amount is considered to be wages… more
- Citigroup (Irving, TX)
- The User Experience Sr. Analyst is an intermediate level experienced role, strongly contributing to the research, analysis and design of digital products and ... even anticipate) our clients' needs. **Responsibilities:** + Partners with business , Independent Compliance Risk Management, Legal, Operations, Internal Audit and… more
- Kiewit (Fort Worth, TX)
- …expertise to ensure we deliver on time and within budget. As a Project Controls Analyst , you will report into a Project Controls Manager, and be the point person for ... Each project at Kiewit is run like a small business , so you will have ownership of financial analysis/cost...proper internal controls, and acts as main point of contact for any internal or external financial audits Drives… more
- PNC (Dallas, TX)
- …ETL pipelines for Data Integration. * Requirement gathering and Analysis. Interacting with Business users/ analyst for analyzing the business requirement to ... unit Preferred Qualifications: * Development experience in ETL - Informatica Power Center / Power Exchange / Oracle (SQL/PL SQL), Scripting Language (Shell/UNIX). *… more
- Amazon (Dallas, TX)
- …execute and implement revenue-generating and cost-saving projects and programs impacting business and customer experience and related operations by applying lean/six ... and best practices to increase efficiency within processes. Develop and execute business strategies and decisions based on detailed cost/benefit analysis of related… more
- NTT DATA North America (Westlake, TX)
- …organization, apply now. We are currently seeking a Testing Engineering Senior Analyst - Brokerage - Web Automation Software Test Engineer to join our ... without separate QA. Leverage the expertise of our Quality Center of Excellence (CoE) to bring an embedded quality...DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the… more
- Concentrix (Dallas, TX)
- …you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and ... Cloud. + 2+ years of experience as a Product Owner or Technical Business Analyst in an Agile environment. + Strong understanding of Salesforce architecture, data… more
- Amazon (Coppell, TX)
- …effective decision-making tools for site managers. You'll evaluate Fulfillment Center RME departments' performance and implement proven practices to improve ... manage contract documents, including RFPs and purchase orders * Support Fulfillment Center General Managers in facilities management * Recruit and hire exceptional… more
- Citigroup (Irving, TX)
- …leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, ... come join us. We'll enable growth and progress together. Citi's Security Operations Center (SOC) Cloud Incident Response Team seeks a highly skilled and experienced… more