- Baylor Scott & White Health (Dallas, TX)
- …CX measurement. **Insight Generation:** + Analyze VoC customer experience feedback data to derive actionable insights and recommendations for improving ... insights that shape organizational strategy and elevate the customer experience . You'll lead the analysis of.... You'll lead the analysis of qualitative and quantitative customer experience feedback data across VoC… more
- American Airlines (Dallas, TX)
- …hop on board! **Why you'll love this job** + This job is a member of the Customer Experience Insights Team within the Customer Division. + Responsible ... Business, Engineering, Mathematics, Economics, Revenue Management, Network Planning, Sales Strategy, Customer Insights , Marketing + Experience in… more
- Chewy (Richardson, TX)
- …You'll Need** + 6+ years of experience in program/project management and/or customer analytics, with direct VoC program experience preferred. + Strong ... **Senior Program Manager & Data Scientist, Voice of the Customer ( VoC )** to lead and drive one...deep analytical expertise. You will not only improve the customer experience through strategic partnerships, escalation handling,… more
- ARAMARK (Dallas, TX)
- …a quarterly marketing calendar that adapts to real-time trends, business shifts, and customer insights . + Use data to optimize ongoing initiatives and inform ... plans and ensure high-quality, timely delivery across all touchpoints. **Voice of the Customer ( VOC ) Strategy** + Develop and own a site-specific VOC… more
- Huntington National Bank (Addison, TX)
- … in market segmentation including sizing, pricing, competitive landscape, channel analysis and VOC (voice of customer ) + Readiness to roll-up-your sleeves + ... in market segmentation including sizing, pricing, competitive landscape, channel analysis and VOC (voice of customer ) Strong analytical and problems solving… more
- Wolters Kluwer (Coppell, TX)
- …initiatives and manage complex projects. + Strong experience in customer engagement and translating insights into product strategy. + Demonstrated ... Thinking- Ability to align product initiatives with business goals. + Customer -Centric Mindset - Experience in VOC activities and customer engagement.… more
- ITW (Fort Worth, TX)
- …customers' current and future needs. + Captures and translates Voice of Customer ( VOC ) and market trends into incremental, differentiated product ... best-in-class margins and returns in markets where highly innovative, customer -focused solutions are required. ITW's approximately 45,000 dedicated colleagues around… more
- Wolters Kluwer (Coppell, TX)
- …-focused Senior Product Manager to drive the product strategy, roadmap, delivery, customer experience and market success of our Tax Solutions portfolio. ... ideal for a savvy product leader with strong SaaS experience , AI-curiosity, and Go-to-Market, who understands how to drive... Customer , Usage & Data Insight + Lead customer discovery, user research, and VOC (Voice… more
- Synchrony (Dallas, TX)
- …Knowledge of customer financial drivers/needs, Specialty & Wellness Sales / Marketing experience . + Customer focused mind set with ability to respond quickly ... visitation strategy. Leverage data analytics and available technology to gain insights into our partners needs and effectively integrate strategies to support… more
- Synchrony (Dallas, TX)
- …and value-added analysis to Executives, GMs, and sales leadership. + Monitor voice of customer ( VOC ) gathering insights regularly and partner with the field ... skills along with exceptional interpersonal communication skills. + Knowledge of customer financial drivers/needs, Dental Sales / Marketing experience . +… more