- Truist (Arlington, TX)
- …all unresolved issues accurately, to ensure timely follow up and resolution. Servicing specialists act as client advocates to track client complaints and feedback ... service and create a differentiating client experience while providing support to internal and external clients by executing on...use of one specialty (eg business care, card, loan servicing ). 3. Utilize a consultative approach to resolve client… more
- Wells Fargo (Irving, TX)
- **About this role:** Wells Fargo is seeking a Lead Commercial Loan Servicing Specialist in Commercial Banking Operations / Wholesale Lending Operations as part ... + Provide direct customer service and acts as primary servicing contact for the loan + Support ...primary servicing contact for the loan + Support our internal and external clients / partners (Relationship… more
- Wells Fargo (Irving, TX)
- **About this role:** Wells Fargo is seeking a Senior Commercial Loan Servicing Specialist in Commercial Banking Operations / Wholesale Lending Operations as part ... + Provide direct customer service and acts as primary servicing contact for the loan + Support ...primary servicing contact for the loan + Support our internal and external clients / partners (Relationship… more
- PenFed Credit Union (Irving, TX)
- Overview PenFed is hiring a Mortgage Servicing Research Specialist to work onsite at our Irving, Texas service center. The primary purpose of this role is to ... as assigned. + Professionally answer member's questions and concerns regarding the servicing of their mortgage loan(s), which includes knowledge on, but is not… more
- Bank of America (Fort Worth, TX)
- Credit Servicing Specialist II Jacksonville, Florida;Fort Worth, Texas; Plano, Texas **To proceed with your application, you must be at least 18 years of age.** ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Jacksonville/Credit- Servicing - Specialist -II\_25046153) **Job Description:** At Bank of America,… more
- Carrington (Plano, TX)
- **Come join our amazing team and work hybrid!** The Special Servicing Specialist will be responsible for educating borrowers on alternatives to foreclosure, with ... The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer… more
- JPMorgan Chase (Plano, TX)
- …while taking your career to new heights! As a Travel Advisor, you will support both internal and external customers with questions related to travel reservations and ... more complex situations. Demonstrating problem-solving skills and functioning as a service specialist , you will take the necessary steps to recognize, research, and… more
- PennyMac (Fort Worth, TX)
- …problem solving, offering solutions for escalated issues while also providing peer support and training. The Senior REACH Specialist is expected to ... to delivering an excellent customer experience. The Senior REACH Specialist will : + CORE LOAN SERVICING ...Forbearance Plans + Disaster Programs + Specialized campaigns to support Loss Mitigation initiatives and investor, state or company… more
- DriveTime (Fort Worth, TX)
- **What's Under the Hood** DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country's leading financial ... servicing providers. Bridgecrest services roughly $17 billion in finance...addition, this is a customer facing role where the specialist serves as a liaison between the customer and… more
- Citizens (Irving, TX)
- …challenges? Citizens Bank is seeking a Single Point of Contact (SPOC) Relationship Specialist to serve as the primary liaison for borrowers throughout the default, ... tools, including advanced AI simulations, to prepare for real-world scenarios. + Dedicated Support : Work closely with leaders and peers who are committed to helping… more
- Carrington (Plano, TX)
- …team and work remote from home!** The Sr Claims &Recovery Analysis Loss Specialist is responsible for ensuring the proper incurred losses were identified and the ... identified during the Quality Review Process, communicating findings to Loss Specialist for remediation. Ensure Loss Specialist provides corrections as… more
- Carrington (Plano, TX)
- …our amazing team and work a hybrid schedule!** The Early Stage Collections Specialist I will be responsible for counseling borrowers on methods for bringing their ... and offer additional options depending on the circumstance. They also provide support to inbound Customer Service on high inbound volume days. Individual must… more
- Carrington (Plano, TX)
- …and work remote from home!** The Claims Recovery & Loss Analysis Specialist is responsible for performing financial reconciliation on all liquidated loans. Identify ... in order to apply the proper decision rationale and provide evidentiary support to complete accurate written summaries. + Research incurred losses, using analytical… more
- Carrington (Plano, TX)
- …our amazing team and work a hybrid schedule!** The Late Stage Collections Specialist I will be responsible for counseling borrowers on methods for bringing their ... and new servicer contact information; process payments. + Assist with loan servicing website payments, denied access, password resets. + Respond to escrow, loss… more
- PennyMac (Fort Worth, TX)
- …a comprehensive mortgage platform and integrated business focused on the production and servicing of US mortgage loans and the management of investments related to ... through the complete mortgage journey. A Typical Day The Pre-Foreclosure Default Specialist is responsible for managing a portfolio of delinquent loans to ensuring… more
- Carrington (Plano, TX)
- …join our amazing team and work a hybrid schedule!** The Customer Service Specialist I will be responsible for providing excellent customer service by answering a ... and regulations, wherein the company operates. The Customer Service Specialist I level is the entry level role in...of call, customer comments, follow-up dates, etc., in mortgage servicing system. + Knowledge of Fair Debt Collection Practices… more
- PennyMac (Fort Worth, TX)
- …to the highest compliance standards. A Typical Day As a Senior Credit Reporting Specialist , you will primarily support the Credit Reporting team in the ... platform and integrated business focused on the production and servicing of US mortgage loans and the management of...Job Overview PennyMac is seeking a Senior Credit Reporting Specialist to join our team. This vital role is… more
- Regions Bank (Dallas, TX)
- …of the system. **Job Description:** At Regions, the Commercial Relationship Specialist provides general administrative support to Relationship Managers within ... **Primary Responsibilities** + Assists Relationship Manager(s) by performing daily support activities related to client relationships and keep respective… more
- Carrington (Plano, TX)
- …our amazing team and work remote from home!** **The General Correspondence Specialist is responsible for reviewing and responding to general inquiries from ... verbal complaints or inquiries received that are non-specific and/or unrelated to the servicing of a customer's mortgage. Perform all duties in accordance with all… more
- DriveTime (Dallas, TX)
- …and ensure compliance with various requirements and regulations for the Auto Servicing organization. **In long, our Process Control Specialist is responsible ... Hood** DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country's...of brands and cross functional teams to develop and support best-in-class industry risk solutions in a manner that… more