- Fifth Third Bank, NA (Grand Rapids, MI)
- …to learn about Bank products and services. + Good problem solving skills. CC71130 Consumer Contact Center -Phone Agents LOCATION -- Grand Rapids, Michigan ... types. ESSENTIAL DUTIES AND RESPONSIBILITIES: + Handles customer calls in a professional , courteous manner. + Provides accurate information to the customer. Explains… more
- Fifth Third Bank, NA (Grand Rapids, MI)
- …Bank. GENERAL FUNCTION: Under moderate supervision in a fast-paced call center environment, proposes solutions and documents accounts in accordance with ... consumers and internal business partners on charged-off, repossessed, and bankrupt consumer accounts including auto, credit card, equity, installment loans, etc.… more
- SpartanNash (Allendale, MI)
- …to all incoming customers' telephone calls and emails in a courteous and professional manner. + Maintain documentation of inquiries, requests and issues in customer ... mis-picks, damages, outdated items, and product recalls. + Process distribution center billing rollups with DeCA (military) + Escalate technology related issues… more
- Fifth Third Bank, NA (Grand Rapids, MI)
- …with customers regarding solutions available to mitigate losses on various consumer products, utilizing multiple systems. Reviews potential solutions on all ... services to assist in interpreting data to achieve customer contact using Spanish and English languages. + Successfully completes...customer needs. + Ability to work in a call center environment + Strong mathematical and analytical skills +… more
- Fifth Third Bank, NA (Grand Rapids, MI)
- …ensuring attainment of company commitments. Provides solutions on multiple consumer products including equity, unsecured, auto, and credit card, utilizing ... third-party vendor services for the purpose of improving customer contact and overall account resolution + Employ conflict management...management skills + Ability to work in a Call Center environment + Basic mathematical and analytical skills +… more
- Fifth Third Bank, NA (Wyoming, MI)
- …to enlist help as needed. + Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. + ... Handle consumer and business customer problems with professionalism, directing more...ability to perform advanced math functions. + Work involves contact with the public, necessitating the ability to present… more