- Fifth Third Bank, NA (Grand Rapids, MI)
- …able and willing to learn about Bank products and services. + Good problem solving skills. Consumer Contact Center Professional I At Fifth Third, we ... types. ESSENTIAL DUTIES AND RESPONSIBILITIES: + Handles customer calls in a professional , courteous manner. + Provides accurate information to the customer. Explains… more
- Fifth Third Bank, NA (Grand Rapids, MI)
- …with customers regarding solutions available to mitigate losses on various consumer products, utilizing multiple systems. Reviews potential solutions on all ... services to assist in interpreting data to achieve customer contact . + Successfully completes assigned projects and/or documents efforts...customer needs. + Ability to work in a call center environment + Strong mathematical and analytical skills +… more
- Fifth Third Bank, NA (Grand Rapids, MI)
- …to enlist help as needed. + Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. + ... Handle consumer and business customer problems with professionalism, directing more...ability to perform advanced math functions. + Work involves contact with the public, necessitating the ability to present… more