- Vontier (Hartford, CT)
- …Offices, leading to the success of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional… more
- Sharecare (Hartford, CT)
- …4-year degree + 1 -2 years of related experience required; experience in a customer service role preferred + Experience with benchmarks and contact center ... through the lens of their personal health and making high- quality care more accessible and affordable for everyone. To...including certification through NBC-HWC or CHES only The Health Coach is part of a multi-disciplinary team that is… more
- Walmart (Westfield, MA)
- …and communicating business objectives to teams effectively Models and demonstrates exceptional customer service standards to store associates by following and ... demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach… more
- Vontier (Hartford, CT)
- …our end-user customers, both with and without a servicing distributor, and the Customer Service leadership team. They will work closely with the leadership ... (Remote working option expectation is to provide professional and responsive service and support, regardless of working remotely. Those working remotely understand… more
- Michaels (Avon, CT)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and managing ... onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor...Manager only, responsibilities also include: leading the delivery of high- quality custom framing solutions to our customers on time… more
- Baystate Health (Springfield, MA)
- …records (electronic and paper), billing, basic math, language, reading and writing, customer service . Experience in a medical office setting preferred. **We ... **THE ADVANTAGES OF WORKING WITH BAYSTATE!** + Excellent Compensation High- quality , low-cost medical, dental and vision insurance + Generous...& annual company contribution increase based on years of service + Free money coach advice from… more
- BD (Becton, Dickinson and Company) (Canaan, CT)
- …excellence + Excellent understanding of the interaction between operational excellence and customer service + Excellent and effective verbal and written ... through components and component teams to establish the fundamentals of excellence in safety, quality , and reliability. Coach and guide site to ensure focus of… more
- Baystate Health (Springfield, MA)
- …patient care and staffing needs. **Job Responsibilities:** **1)** Demonstrates excellent customer service through positive patient experience; promotes positive ... may not apply to you)** + Excellent Compensation + High- quality , low-cost medical, dental and vision insurance + Sign...& annual company contribution increase based on years of service . + Free money coach advice from… more
- SHI (Hartford, CT)
- …and application development. + Drive continuous improvement initiatives to optimize Azure service delivery and enhance customer satisfaction. + Lead the ... maintains a deep understanding of industry trends and emerging Azure services. + ** Customer Engagement & Azure Solution Delivery:** + Act as a trusted advisor to… more
- Taco Bell (Canton, CT)
- …maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This ... drive results through others + Recruit and equip high quality operators to deliver great customer experiences... issues and training managers to meet or exceed customer service standards + Utilizes insights from… more
- The Cigna Group (Bloomfield, CT)
- …clinical information, and the fostering of positive collegial relationships. - Addresses customer service issues with mentoring and support from leadership ... quality outcomes for customers/members with a focus on service and cost - Improves clinical outcomes through daily...quality projects. - Serves as a mentor or coach to other Medical Directors and other colleagues in… more
- TD Bank (Springfield, MA)
- …achieve sales goals ** Customer Accountabilities:** + Understands and supports the Bank's Customer Service Strategy + Considers the impact of decisions on the ... Customers and stakeholders + Provides the highest level of Customer service when dealing with internal partners,...our Customers - WOW at every opportunity + Models quality service delivery at every interaction +… more
- ITT (Hartford, CT)
- …around the world. Our locations include manufacturing facilities and global service capabilities in 35 countries. Through these worldwide operations and building ... will have full responsibility to source, hire, train, develop, coach and manage the workforce that will carry out...Develop and implement strategies that enable best in class service delivery, cost control & new capabilities + Manage… more
- Baystate Health (Springfield, MA)
- …and inventory control; expense control; sanitation certification; P & L management; customer service . **2** ) Proven leadership and communication skills ... & annual company contribution increase based on years of service + Free money coach advice from...financial management and information system applications in FANS, and customer service . Actively monitors employee turnover and… more
- Sharecare (Hartford, CT)
- …client relationships and assisting in assessing potential growth areas **Primary Customer Service Responsibilities** + Assist in strengthening existing client ... while prioritizing and meeting deadlines + Superior communication skills + Outstanding customer service with strong negotiation skills + Detail oriented, with… more
- Walgreens (Northampton, MA)
- …and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service . + Manages Community Outreach Portal ... a positive customer experience. Models and shares customer service best practices. + Develops strong...procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. + Ensures the accurate processing of… more
- Dymax Corporation (Torrington, CT)
- …issue resolution, root cause analyses, and available alternatives with Customer Service , Sales, Production, R&D, Product Management, and Quality . + Create ... legal, safety, and compliance standards, and by creating and embracing a culture of quality and customer focus Requirements You should have: + BS/BA degree -… more
- M&T Bank (Holyoke, MA)
- …ongoing account reviews and re-evaluation of customer needs + *Deliver a high- quality customer service experience during each customer interaction ... new and existing investments and insurance solutions from mass affluent customer segment, primarily Retail and Business Banking. Works with Investment Advisors,… more
- Baystate Health (Westfield, MA)
- …according to specified schedules **3)** Focus on the protection, safeguarding, security, and customer service needs of patients, visitors, and employees, as well ... & annual company contribution increase based on years of service . + Free money coach advice from...Detail may continue if threat assessment warrants. **Minimally Required:** Customer service background and the ability to… more
- Baystate Health (Springfield, MA)
- …that help meet the responsibilities which include:** Drug Distribution Dedication to Quality Improvement Initiatives Customer Service & Teamwork Attendance ... & annual company contribution increase based on years of service + Free money coach advice from...adult, pediatric, and neonatal dosage forms and products) **3)** Customer Service & Teamwork: Interacts effectively with… more