- KSA Integration LLC (Arlington, VA)
- Call Center Program Manager arlington, VA (http://maps.google.com/maps?q=arlington+VA+USA+22211) Description KSA Integrationis a Service-Disabled ... position supports the Defense Health Agency (DHA) inTransition Support Services Program as a Program Manager . The inTransition program offers 24/7… more
- Ivyhill Technologies LLC (Bethesda, MD)
- …will The Project Manager (PM) is responsible for leading and overseeing all program components Call Center environment and distributing work and managing ... Ivyhill is a seeking a Project Manager for a location in Bethesda,MD. The qualified...contract. Will provide consultation to the customer on the Call Center and Referral Management care coordination… more
- Ivyhill Technologies LLC (Bethesda, MD)
- Ivyhill is currently seeking to hire Call Center Agents to support its contract with the Integrated Referral Management and Appointing Center (IRMAC), the ... Capital Regions' premier coordinating authority for appointing and referral management. Call Center Agents will be responsible for coordinating healthcare… more
- Amazon (Arlington, VA)
- …of intake for corporate security issues worldwide. The BAC is looking for a talented program manager to support our rapidly growing GSOC program . A ... A day in the life As the Incident Response Program Manager , you will own service delivery...a high-volume, high-intensity environment such as a security operations center , call center , or crisis… more
- Maryland Department of Transportation (Baltimore City County, MD)
- …Description Maryland Transit Administration Manager of the Operations Control Center (OCC) Operations Communications ( Program Manager I-5476) Office ... Manager of the Operations Control Center ...is responsible for responding to operational issues and meeting program and safety compliance objectives to provide safe and… more
- Amazon (Arlington, VA)
- …experience in a high-volume, high-intensity environment such as a security operations center , call center , or crisis management/emergency response ... bright, and driven people. The Amazon Corporate Security (ACS) Business Assurance Center (BAC) provides accurate, actionable information to the right people at the… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …minimum of 5 years' experience in supervisory or leadership position in a call /contact center . Minimum of 3 years full-time post-licensure counseling experience ... Assists the Director of Contact Center Operations to effectively manage the contact ...and supervisory competence preceding employment with the Military OneSource Program . **Other Job Specific Skills** + Must be a… more
- PNC (Towson, MD)
- …an opportunity to contribute to the company's success. As a Business Assistant Manager within PNC's Retail Branch Banking organization, you will be based in Towson, ... service and operational aspects of a Branch & Business Center branch. Builds a high performing team through the...has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected… more
- PNC (Annapolis, MD)
- …and have an opportunity to contribute to the company's success. As a Business Center Branch Manager within PNC's Retail Branch Banking organization, you will be ... has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected...assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides… more
- Fresenius Medical Center (Clinton, MD)
- …values and customer service philosophy. Adheres to the FMCNA Compliance Program , including following all regulatory and FMS policy requirements. Ensure provision ... requirements and programs. Adheres to all requirements of the FMCNA Compliance Program , and FMS patient care and administrative policies as the clinical leader,… more
- Maryland Department of Transportation (Baltimore City County, MD)
- Grants Manager ( PROGRAM MANAGER III-5478) Salary $84,229.00 - $136,003.00 Annually Location Baltimore City Job Type Full Time Job Number 5478-MTA1224-GM ... Date Continuous + Description + Benefits Description Maryland Transit Administration Grants Manager ( PROGRAM MANAGER III-5478) Office of Capital Programming… more
- TekSynap (Arlington, VA)
- …systems, ensuring up-to-date documentation and user resources. + Oversee the Tier I Call Center , Tier II Deskside and Remote Support, and other optional ... average speed to answer (ASA), ticket resolution time, first call resolution (FCR), and call abandonment rates....+ Experience: + Ten (10) years' experience as a program manager . + Experience managing a 24x7x365… more
- TekSynap (Arlington, VA)
- …for VIP support, special events, and high-profile missions as directed by the Program Manager . + Ensure adherence to Department of Defense (DOD) policies ... and track service desk metrics, including ticket resolution times, call handling performance, and first call resolution...and ensure proper asset management practices. + Support the Program Manager in providing guidance and direction… more
- NTT America, Inc. (Annapolis, MD)
- …belong and thrive. **Your day at NTT DATA** The Sr. Supply Chain Program Manager is accountable for the development, implementation, and day-to-day execution ... of the data center capital expenditures construction supply chain program ....normal business hours, including weekends, late nights, holidays, and on- call support. + Periodic (Est 20%) national travel to… more
- Steampunk (Arlington, VA)
- **Overview** Steampunk is seeking an experienced ** Program Manager ** . We seek experienced professionals who have incorporated Human Centered Design into the ... - effecting positive change. **Contributions** We are looking for an experienced ** Program Manager ** to join us in delivering innovative technology solutions… more
- Amazon (Arlington, VA)
- …partners better serve their customers. We are looking for a Workforce Management (WFM) Program Manager to lead WFM related projects related to our back end/front ... end systems and tools. The WFM Program Manager will partner closely with matrix...to ensure successful change management process implementation - Provide on- call support which will require some nights and weekends.… more
- DealerOn, Inc. (Rockville, MD)
- …driving in-market traffic and converting prospects to customers for our clients. The Program Success Manager 's overall responsibility is to build, maintain and ... Analytics, and Content Management Systems (CMS) + Bachelor's Degree or equivalent + Call or Contact center experience + Dependable, follows instructions and… more
- Georgetown Univerisity (Washington, DC)
- …Mode Designation This position reports to the Director of Hoya Kids Learning Center . All child care center staff and Georgetown University student assistants ... year of supervised experience in a licensed child development center or the equivalent in education and experience per...required. Experience working in a high quality early childhood program . Pediatric First Aid and CPR certification are desired,… more
- Athenix Solutions Group, LLC (Cheltenham, MD)
- …for a qualified Role Player Site Supervisor candidate to fill part-time and on- call positions in support of practical training exercises to United States Capitol ... Police personnel at the Federal Law Enforcement Training Center (FLETC) in Cheltenham, Maryland. **Please note: This position...On-site Supervisor, you will also serve as the Project Manager . Duties include but are not limited to: **Duties… more
- Georgetown Univerisity (Washington, DC)
- …initial contact for all staff, students, and visitors in the Gewirz Student Center . Specifically, the Coordinator monitors and reconciles department cost center ... the Residence Life website, handle weekly payroll, and provide program support for the department, creating and updating the...with the student administrative staff and the principal financial manager in the department. While the principal role of… more