- Ricoh Americas Corporation (Washington, DC)
- **Hospitality Customer Experience Manager ** POSITION PROFILE Provides exceptional service-related support to Service Delivery customers in hospitality, ... concierge, and Ricoh Workplace Services. The Hospitality, Customer Experience Manager supervises day-to day operations of Managed Services staff. Time should… more
- Sinclair Broadcast Group (Hunt Valley, MD)
- As the Customer Experience Manager , you will play a pivotal role in shaping and enhancing the interactions our customers have with our brand. You will be ... across all touch points. Key Responsibilities: + Develop and implement customer experience strategies that align with the company's vision and values. +… more
- Nutanix (Washington, DC)
- …empowering environment. This role will also support the Intel Community (IC), and this Customer Experience Manager will require a TS/SCI-CI poly, a security ... you an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting relationships with… more
- Capital One (Mclean, VA)
- Price Comparison Customer Experience Product Manager , Shopping (Remote-Eligible) We are looking for an Alerts Price Drop Send Optimization Product Manager ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Michaels (Washington, DC)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - DC-GAINESVILLE, VA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Lincoln Financial (Washington, DC)
- …to meet revenue and expense objectives + Advocates for focus on the customer experience to enable the business to meaningfully differentiate from competitors ... 74361 **The Role at a Glance** As a **Product Manager ** on the Financial Wellness team, you would play...customer feedback, and continuously innovate and improve the customer experience **What we're looking for** _Must… more
- Amazon (Arlington, VA)
- …impact business performance. You will develop studies that drive process efficiency, customer experience , and innovative technology. You will partner with ... Description Amazon is looking for a Senior Product & Customer Insights Manager to join our team....trends through clear and concise writing. About the team Customer Experience and Business Trends (CXBT) is… more
- DXC Technology (Washington, DC)
- … needs, and market trends.** **Ideal Background:** **5+ years of product management experience with a focus on customer facing digital products, SaaS platforms, ... enterprise customer personas, with a user centric mindset and experience applying outcomes-based design principles to product development.** ** Experience … more
- Amazon (Arlington, VA)
- …and changing environment. To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to ... mission ? Amazon Web Services (AWS) is seeking a Customer Solutions Manager (CSM) to come join...we can't achieve. Basic Qualifications * 5+ years of experience driving customer initiatives including 3+ years… more
- Amazon (Arlington, VA)
- …product, and engineering teams To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to ... ? Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join...proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience … more
- BlueVoyant (College Park, MD)
- …position will contribute to BlueVoyant's overall success by ensuring a world-class customer experience . The Sr. Manager Operational Excellence role ... Sr. Manager Operational Excellence Location: On Site College Park,...via regular meetings and timely, qualitative communication + Improve Customer experience by ensuring high quality services… more
- Amazon (Arlington, VA)
- …Supervisors and their direct reports to act on issues or barriers impacting the customer experience . The Operations Manager will be accountable for creating ... lead for incident triage and response, and the knowledge manager for related data. The team delivers three core...three core service lines: alarm management, incident response, and customer support. If you would like to help the… more
- AAA Mid Atlantic (Alexandria, VA)
- …When applicable, manage all operations in the absence of the direct, higher level manager . + Customer Experience : Collaborate with other business lines ... experiences? We're looking for a Retail Store Assistant Manager who thrives in a fast-paced environment and wants...crucial role in driving store operations, maintaining an excellent customer experience , and supporting the team in… more
- Amazon (Arlington, VA)
- …GenAI/large language model (LLM) products by building a multi-agent framework to emulate end customer experience . In this role, you will be a core part of ... Description We are searching for a talented Principal Product Manager - Technical (PM-T) to join our team, building...Amazon's products and services through evaluation of the end-to-end customer experience using both internal and external… more
- Broadcom (Washington, DC)
- …technology solutions that meet our customers' business needs while delivering a superior customer experience . The Senior Project Manager position requires ... Organization (PSO) is looking for an experienced & motivated Senior Project Manager with a specialization in customer -facing projects on the Applications… more
- Marriott (Bethesda, MD)
- …tools. **CORE WORK ACTIVITIES** * Contribute to improve the online and offline customer experience , create engaged customers, and facilitate organic growth by ... degree from an accredited university. * 5+ years of relevant professional experience in supporting/working alongside of customer service preferably within a… more
- Amazon (Arlington, VA)
- …cloud computing easier and more cost effective for developers. On the EC2 Capacity Customer Experience (CCX) team within AWS, our mission is to ensure the ... searching for a passionate, driven, and talented technical program manager to plan customer capacity within our...with the ability to drive significant impact on the customer experience as well as the business.… more
- Dodge Construction Network (Washington, DC)
- …to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive outreach and ... Customer Engagement Manager Location: Remote, United...practices, and insights to customers to improve retention and customer experience . This is a full-time position… more
- Marriott (Bethesda, MD)
- …products. + Deep understanding of travel/hospitality trends and customer behavior. + Experience with Adobe Experience Manager a plus + Strong follow-up, ... N **Position Type** Management This is a temporary position. The Senior Manager , Web Content Strategy will manage the day-to-day implementation and governance of… more
- Fujifilm (Washington, DC)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more