- DCCA (Fort Meade, MD)
- Help Desk Specialist 3 Location Fort... systems , create and maintain user accounts . Create Help Desk tickets in the designated ticket tracking ... compensation and benefits package. Visit our website at: www.dcca.com Help Desk Specialist 3 Candidate...Assist users with account creation, accessing and using IT systems . Update Standard Operating Procedures documents to adapt… more
- DCCA (Fort Meade, MD)
- Help Desk Specialist 1 Location Fort... systems , create and maintain user accounts . Create Help Desk tickets in the designated ticket tracking ... compensation and benefits package. Visit our website at: www.dcca.com Help Desk Specialist 1 Candidate...Assist users with account creation, accessing and using IT systems . Update Standard Operating Procedures documents to adapt… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- ** Help Desk Specialist ** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fort Belvoir ... more (xweb.asp?clid=21001&page=cookiespolicy#integrationofyoutube) . **Position Description:** Join our team as a Help Desk Specialist , where you'll provide… more
- TekSynap (Rockville, MD)
- …suite including Microsoft Word, Excel, Power Point and Outlook. **Overview** We are seeking a Help Desk Specialist I to join our team supporting various ... system specifications and operating instructions. + Revises existing systems and procedures to correct deficiencies and maintain more... System Administration module as required. + Provide Help Desk support services to the SLES… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …Washington, DC (http://maps.google.com/maps?q=Washington+DC+USA) Description RDTS is seeking a cleared Tier I Help Desk Specialist to support the US Dept ... (one week a month onsite in DC). Requirements GTM Help Desk Specialist - Dept...support for incoming queries and issues related to computer systems , software, and hardware. + Respond to email messages,… more
- M. C. Dean (Vienna, VA)
- …improving lives, and changing the world for the better. Responsibilities We are seeking a ** Help Desk System Specialist 3** to join our **Security ... or + Bachelor's Degree and 5+ Years of Relevant Experience + Relevant Experience: + Help Desk Support Functions with a Combination of Phone and Desktop Support… more
- Koniag Government Services (Alexandria, VA)
- …flexible spending accounts, paid holidays, three weeks paid time off, and more. The O2C Help Desk Specialist will assist in a variety of financial functions, ... federal regulations such as FAR and DFARS. The O2C Help Desk Specialist will collaborate...system . + Transfer unresolved issues to the appropriate help desk teams (DoD OIG IT … more
- V2X (Springfield, VA)
- …responsibility, and professionalism. We are hiring a great opportunity for an Service Desk Specialist - active TS/SCI clearance. This position will be based ... problems for the customer's IT business and mission-focus enterprise systems . + Key Responsibilities + The Service Desk...years of experience working in an enterprise IT Service Desk or Help Desk role.… more
- Tesla Laboratories. Inc. (Washington, DC)
- …similar certifications desired + Experience with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure VDI, Citrix experience preferred + ... with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include...and resolve issues related to desktop computer hardware, operating systems , and software applications for Windows desktops + Troubleshoot… more
- Public Consulting Group (Washington, DC)
- …Responsibilities** + Provides excellent customer service to all customers + Fields incoming help requests from end users via a variety of intakes (phone, walkup, ... upgrading software, installing hardware, implementing file backups, and configuring systems and applications. + Performs preventative maintenance, including checking… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- ** Help Desk Manager** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fort Belvoir **Position ... organizational change and training principles. -Create and maintain online system help using Oracle User Productivity Kit...using Oracle User Productivity Kit (UPK) tool. -Ensure DAI Help Desk support contractor staff is trained.… more
- Amentum (Washington, DC)
- …evolving user base requirements * Track and manage operational metrics * Provide help desk support for critical and non-critical user tickets **Requirements:** * ... As a Top Secret cleared Information Systems Training Specialist for this program,... and is kept up to date to include system security plans, business impact analyses, continuity of operations… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …for improvements to ITIL processes. -Provides FAQ solutions and support for DAI PMO Help Desk SOP, including ITIL recommendations. -Documents Customer Help ... Support Instructions related to Oracle DBA event/incident resolution. -Supports DAI production help desk tickets, ensuring mitigation and closure within 24… more
- HarmonyTech (Washington, DC)
- …limited to M365, AWS, and Google platforms. + Deliver comprehensive help desk support for IT hardware, software systems , and applications, ensuring timely ... and manage all incoming calls and support requests using help desk software, adhering to established procedures...of 5 years of experience as an Enterprise Service Desk Specialist or in a similar role.… more
- Chenega Corporation (Arlington, VA)
- … system account holders IAW AR 25-2 and local requirements. + Coordinate with the Help Desk and applicable POCs for all G-2 information system access ... **Req ID:** 36118 **Summary** **Intermediate Information Security Specialist ** **Arlington, VA (Pentagon)** Are you ready to enhance your skills and build your… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Hardware,Information Technology (IT),Remote Access,Remote ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as an Information… more
- Koniag Government Services (Washington, DC)
- …to new environments and implementation of new methodologies. + Effective utilization of a Help Desk ticketing system and customer problem escalation and ... Information Technology Support Specialist Level I Washington, DC, USA Req #342...variety of hardware, software, and peripherals used for INL-specific systems . This entry-level position requires an associate's degree from… more
- Koniag Government Services (Washington, DC)
- …to new environments and implementation of new methodologies. * Effective utilization of a Help Desk ticketing system and customer problem escalation and ... Information Technology Support Specialist Level II Washington, DC, USA Req #337...variety of hardware, software, and peripherals used for INL-specific systems . This position requires an associate's degree from an… more
- Koniag Government Services (Washington, DC)
- …to new environments and implementation of new methodologies. * Effective utilization of a Help Desk ticketing system and customer problem escalation and ... Information Technology Support Specialist Level IV Washington, DC, USA Req #335...variety of hardware, software, and peripherals used for INL-specific systems . This position requires a bachelor's degree from an… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …materials. Advise on organizational change and training principles. Create and maintain online system help using Oracle User Productivity Kit (UPK) tool. Ensure ... DAI Help Desk support contractor staff is trained....Cloud Computing Architecture (SCCA)/Cloud Access Point (CAP) connection. Perform system administration duties on Operating Systems (OS),… more