- Maryland Department of Transportation (Baltimore City County, MD)
- Service Desk Manager ( IT Assistant Director I) Salary $89,913.00 - $145,151.00 Annually Location Baltimore City Job Type Full Time Job Number ... MDTA is seeking an experienced IT professional to oversee its Service Desk , Mobile Device Management and Mobile Phone Management, and Support Services within… more
- MPR Associates (Alexandria, VA)
- …engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Manager to join our IT team. If you are seeking a ... Desk staff and other personnel in the IT department. The Service Desk Manager is expected to take ownership of user support issues and be proactive… more
- Arena Technical Resources, LLC (Washington, DC)
- …support are handled in a timely and efficient manner. This position reports to the IT Service Desk Manager . Responsibilities: - Managing the day-to-day ... IT Service Desk Supervisor Location: Washington, DC, US Job ID: ATR 17107 Job Description Position Title: IT Service Desk Supervisor Location:… more
- TekSynap (Washington, DC)
- … Operations Manager Secure Supply Chain Manager Operations Manager Service Desk Manager IT Broadcast Engineer Installation Manager ... The TekSynap Senate ITSC V contract employees are currently supporting roles as: Program Manager Lead System Consultant System Consultant Deputy Program Manager… more
- NuAxis Innovations (Washington, DC)
- ** IT Service Desk Quality Assurance Manager ** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT ... position. **Job Description** + Quality Assurance Manager (QAM) with Enterprise IT Help Desk / Service Desk Background + The ideal candidate for the… more
- Link Solutions Inc (Adelphi, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Request Queue Manager to join our team at Adelphi, ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Request Queue Manager ...five (5+) years of relevant experience working in an IT or Service Desk environment.… more
- Huntington Ingalls Industries (Annapolis Junction, MD)
- …video: https://vimeo.com/732533072 Summary HII, Mission Technologies is seeking an experienced Lead Service Desk Manager responsible for developing and ... mentoring Service Desk personnel while ensuring operational excellence in ...you will do + Responsible for training and coaching Service Desk team members on effective methods… more
- SMX (Fort Belvoir, VA)
- Service Desk Lead (4286) (Ft. Belvoir, VA)...Belvoir, VA SMX is actively seeking a **Senior Help Desk Manager ** for a full-time, on-site position at ... desk . This role involves overseeing the delivery of IT help desk services, managing IT...for interacting with customers, managing their work with an IT service management (SM) ticketing system, and… more
- V2X (Springfield, VA)
- …(SSCP) + Experience + Shall have 1 or more years of experience working in an enterprise IT Service Desk or Help Desk role. + Demonstrated experience ... the Tier 1 team members of an Information Technology ( IT ) Enterprise Service desk responsible...as BMC Remedy, ServiceNow, or HP Service Manager , for performing Service Desk … more
- MPR Associates (Alexandria, VA)
- …a full-time, exempt position in MPR's Alexandria, VA office reporting to the Service Desk Manager . Duties/Responsibilities + Evaluates and prioritizes ... actively seeking a capable and motivated Service Desk Analyst to join our IT team....of incidents and requests. + Coordinates with users, the Service Desk Manager , and higher… more
- CACI International (Forest Heights, MD)
- …* **The Opportunity:** CACI is seeking a Service Desk Analyst to support an existing IT Service Desk team. As a Service Desk Analyst, you ... Candidate must be able to work night and weekends. Qualified candidates working with the Service Desk Manager and Deputy Service Desk Manager … more
- Guidehouse (Silver Hill, MD)
- …of Supervisory role + 24x7 on call experience + Extensive experience running a Service Desk or Operation Center. + Experience with Incident Management (Remedy, ... will be responsible for monitoring and responding to incidents, escalations, and customer service request. + The position will assist in coordination of all customer… more
- William C Brown Inc (Bowie, MD)
- …year of Red Hat Enterprise Linux (RHEL) is highly desired. + Must be experience supporting IT Service Desk environment. + Demonstrable customer Service ... Service Desk Agent (Third Shift) EOE... Service Desk Agent (Third Shift) EOE Statement We are...drives in Red Hat Enterprise 6 using Linux Volume Manager . + Install and configure Apache webserver in Solaris10… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- **Help Desk Manager ** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fort Belvoir **Position ... . **Position Description:** We are looking for a Helpdesk Manager to lead and oversee our helpdesk team. In...Oracle User Productivity Kit (UPK) tool. -Ensure DAI Help Desk support contractor staff is trained. -Configure Commercial Off-The-Shelf… more
- Koniag Government Services (Arlington, VA)
- Help Desk Manager Arlington, VA, USA Req #494 Thursday, May 29, 2025 **Koniag Management Solutions,** a Koniag Government Services company, is seeking a Helpdesk ... Manager to support **KMS** and our government customer in...to:** + Supervises the day-to-day operations of the help desk . + Identifies, researches, and resolves complex technical problems.… more
- Link Solutions Inc (Adelphi, MD)
- …experience. + Must have at least ten (10+) years of relevant experience working in an IT or Service Desk environment. + IAT Level II Certification equivalent ... for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our...and technician issues and will interface with the Program Manager to drive process improvement and service … more
- Silver Diner Development, LLC (Bethesda, MD)
- …internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job ... our mission of executing excellence. We are hiring Front Desk Coordinators. We are looking for contagiously friendly, warm,...opportunity for growth, including becoming a trainer, supervisor, and manager . Over 60% of our managers and 100% of… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- **Help Desk Specialist** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fort Belvoir **Position ... . **Position Description:** Join our team as a Help Desk Specialist, where you'll provide essential troubleshooting support to our… more
- Silver Diner Development, LLC (Washington, DC)
- …internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job ... our mission of executing excellence. We are hiring Front Desk Coordinators. We are looking for contagiously friendly, warm,...opportunity for growth, including becoming a trainer, supervisor, and manager . Over 60% of our managers and 100% of… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Bench Clearance: Eligible for DOD Public Trust Status: Non-Exempt Location: Falls Church, VA (Onsite) Responsibilities: + Answer calls ... coming into the Tier 1 Help Desk by the third ring. + Create a customer...procedures. + Coordinate and consult with Customer, Engineering, Deskside Manager and team members to meet customer requirements. +… more