- Amentum (Washington, DC)
- As a Top Secret cleared Service Desk Support Specialist for this program, you will be working in an organization that's mission is to develop and operate the ... You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged,...and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** None **Job Family:** Systems Administration **Skills:** Customer Service ,Information Technology (IT) Support ,Microsoft Office **Experience:** 3 ... Description:** GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support ...AN IMPACT: + Providing a high level of technical support and service to our onsite and… more
- Shuvel Digital (Washington, DC)
- …The Help Desk Engineer will troubleshoot issues to provide excellent customer service and support to system stakeholders. Work Location This is a long-term ... multiple teams providing Development, Security, and Operations (DevSecOps) services to support the United States Citizenship and Immigration Services (USCIS) in the… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- … service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and Procedures (TTPs); and ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- CACI International (Forest Heights, MD)
- … Desk team. As a Service Desk Analyst, you will provide mid -level support to a team that receives and resolves 15,000 tickets month, in support ... Service Desk Analyst (Nights/Weekends) Job Category:...* * * **The Opportunity:** CACI is seeking a Service Desk Analyst to support ...**The Opportunity:** CACI is seeking a Service Desk Analyst to support an existing IT… more
- CACI International (Forest Heights, MD)
- …+ Leverage technical background to guide troubleshooting and incident management for VIP support + Demonstrate sound customer service and telephone etiquette in ... Tier 1 Help Desk Specialist Job Category: Information Technology Time Type:...software, software configuration control and systems. Functions as a mid -level subject matter expert in legacy customized client systems.… more
- TEKsystems (Halethorpe, MD)
- … service ,call center operations,phone support Additional Skills & Qualifications Service Desk experience Experience Level Expert Level Pay and Benefits ... Description The Service Desk Analyst has a very...Monday-Friday 10am-7pm 3) Monday-Friday 2pm-11pm Skills call center customer service , call center operations, phone support Top… more
- DarkStar Intelligence LLC (Washington, DC)
- …Collection Management Officer (HCMO), HUMINT Collection Managers Course (HCMC), Operations Support Officer Course (OSOC), HUMINT Desk Officer Course (HDOC), ... Mid -Level HUMINT-Enabling Instructor Position Summary DarkStar Intelligence is...Counterintelligence Polygraph (Preferred) Primary Duties and Responsibilities: + Design, support , and deliver comprehensive training in all areas of… more
- THOR Solutions, LLC (Washington, DC)
- THOR Solutions is actively seeking a highly motivated mid -level Naval Architect to support the United States Coast Guard (USCG)'s Ship Design Team in Washington, ... Service -Disabled Veteran-Owned Small Business (SDVOSB) providing mission critical support across the Department of Defense, Department of Homeland Security,… more
- The Hartford (Hunt Valley, MD)
- …strategy across the regional office. + Effectively utilize the Bond Center to support sales and service objectives. Ensure achievement of financial goals and ... at The Hartford, your primary role will be to support all Bond lines of business strategies by marketing...company standards. + Maintain disciplined adherence to underwriting and service standards. + A high degree of decision-making authority… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... on customer requirements. Serco is looking for an experienced and enthusiastic Mid Engineer capable of understanding technical details across a wide variety of… more
- Amentum (Washington, DC)
- …level. A typical day in the life on this program involves: - Provide Help Desk support for escalated tickets - Optimize the workplace through administrative and ... You will be responsible for creating and maintaining new Service Level Agreements. Identify gaps in workflow processes and...logistics support - Provide budgetary data analysis - Leverage Microsoft… more
- Belay Technologies (Laurel, MD)
- …will work on a fast-paced team of system administrators providing support for implementation, troubleshooting and maintenance of Information Technology (IT) system ... IT system infrastructure and any processes related to these systems. Provide support to IT systems including day-to-day operations, monitoring and problem resolution… more
- Serco (Arlington, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Naval Architect performs routine analyses and prepare naval architectural deliverables in support of the design of ships, craft, and other floating structures. **In… more
- IT Concepts (Washington, DC)
- …innovation, and achieve extraordinary milestones. Kentro is hiring an experienced Customer Service Engineer (System Administrator) to support our VA-ESOM- End ... and user satisfaction. + Assist in delivering remote and desk -side technical support , responding to IT ...Service Engineer may be asked to provide additional support during temporary periods of increased workload, referred to… more
- Xerox (Washington, DC)
- …Ref# 20035295 Job Level Non-Executive Manager Job Type Experienced Job Field SERVICE DELIVERY MANAGEMENT Seniority Level Mid -Senior Level Currency USD - ... Service Delivery Manager - DoD/Federal Accounts **General Information**...savings across relevant client base. * Provides leadership and support for new business opportunities. Takes an active role… more
- Acclaim Technical Services (Mclean, VA)
- …DC area firms and continues to grow. We are actively hiring a Technical Support Analyst, Staff with TS/SCI clearance and polygraph to join our Mission Technology ... Division working in McLean, VA. Seeking a motivated, career and customer-oriented Enterprise IT Support Officers (EITSO) to serve on a team of IT support … more
- Cognizant (Annapolis, MD)
- …Mainframe, Database, Middleware, Network, Citrix and VDI, Windows 10, Active Directory, Service Desk , Desktop Engineering, Desktop Support , Messaging and ... seeking a highly skilled **Cloud & Infrastructure Solution - Service Line Specialist** who will be a part of...highlighting risks and issues related to the engagements and support them in mitigating those. Lead client conversations for… more
- Hilton (Washington, DC)
- …from luxurious full\- service hotels and resorts to extended\-stay suites and mid \-priced hotels\. For nearly a century, Hilton has offered business and leisure ... Washington Hilton \(https://www\.hilton\.com/en/hotels/dcawhhh\-washington\-hilton/\) is seeking a full\-time Guest Service Agent to join their Front Office team\!… more
- G2 Ops, Inc. (Arlington, VA)
- …elaborate. For this opportunity, we are seeking a highly motivated, team-oriented Mid Systems Engineer, to support engineering projects across multiple domains. ... your work is secure. You will have a shiny desk at our G2 Ops office, plus the opportunity...this opportunity, we are seeking a highly motivated, team-oriented Mid MBSE Engineer, to support engineering projects… more