- TekSynap (Silver Spring, MD)
- …Team Leadership & Development: + Lead, mentor, and develop a team of service desk professionals, creating an environment that promotes teamwork, growth, and ... delivery. + Proactively identify areas for improvement and drive initiatives to optimize service desk efficiency and effectiveness. + Oversee the development and… more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the...Federal Cloud Smart Strategy. TekSynap is a fast growing high- tech company that understands both the pace of technology… more
- General Dynamics Information Technology (Washington, DC)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Service Desk Support Sr with GDIT. A career in enterprise IT ... operate. At GDIT, people are our differentiator. As a Service Desk Support Sr you will help...O&M support + System Certificate renewals + PC/server rebuild, tech refresh (phone and phone system deployment). **RELATED TECHNICAL… more
- CompuCom (Annapolis, MD)
- …that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Service Desk Technician to join our team. Our Service Desk ... clients and industries. They are the first point of contact for all service requests needing support for technical/IT issues involving desktop, laptop or network… more
- Excentium (Falls Church, VA)
- … ID:471 Department:All Location:Falls Church, VA Description Help Desk Technician Excentium, Inc. is a Service -Disabled Veteran owned small business ... Help Desk Technician Summary Title:Help Desk...Help Desk Technician Summary Title:Help Desk Technician...support for incident resolution and requests reported to the service desk . + The Specialists are responsible… more
- Koniag Government Services (Vienna, VA)
- Help Desk Technician - 2nd Shift Vienna,...Req #145 Friday, April 11, 2025 **2** **nd** **Shift Service Desk ** **Kadiak LLC,** a Koniag Government ... Services company, is seeking an experienced ** Service Desk Representative** with a **Top-Secret Clearance**...Client Techncial Support and Training + Job Function Help Desk Support Tech + Pay Type Hourly… more
- General Dynamics Information Technology (Washington, DC)
- …+ years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as a Help Desk ... + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Help Desk ...At GDIT, people are our differentiator. As a Help Desk Technician you will help ensure today… more
- IHG (Fort George G Meade, MD)
- …essential. + Experience - ideally you'll have spent at least one year in a front desk or guest service position. + Strength - sometimes you'll need to lift, push ... walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they...would be great, but not essential. + Literate and tech -savvy - you'll need a good grasp of reading,… more
- IHG (Arlington, VA)
- …essential. Experience - ideally, you'll have spent at least one year in a front desk or guest service position. Strength - sometimes you'll need to lift, push, ... walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they...skills would be great, but not essential. Literate and tech -savvy - you'll need a good grasp of reading,… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …2 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III Transform technology into opportunity as a Help ... + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Remote Support,Troubleshooting **Certifications:** Security+,...Desk Technician with GDIT. A career in… more
- TekSynap (Arlington, VA)
- …+ Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk , specifically focusing on Pentagon Primary Technical Control Facility ... to the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier-II Work Center...+ Demonstrated successful working knowledge and supervision of help desk employees. + Knowledge of Tech Control… more
- TekSynap (Arlington, VA)
- …(WIs), and program documentation. + Lead the development and implementation of service desk strategy, quality assurance (QA) programs, and continuous improvement ... initiatives. + Provide oversight for service desk operations, ensuring 24x7x365 coverage for...Program Manager to join our team supporting DISA JSP Service Delivery. TekSynap is a fast-growing high- tech … more
- Amentum (Washington, DC)
- …contract staff + Maintains current knowledge of relevant technology as assigned + Assist Service Desk with answering phones when needed Here at Amentum, we are ... **Minimum Requirements:** + At least 4 years of experience providing desk side and/or service desk IT support, specializing in troubleshooting end-user… more
- NuAxis Innovations (Washington, DC)
- …optimization **Experience:** Two (2)+ years experience in an enterprise call center - help desk - service desk - desktop support operations, configuring, ... **Desktop Support Technician ** Location **Washington, DC** \# of openings **1**...is our Passion. People are our Purpose.** We know tech , but we love people. NuAxis is home to… more
- TekSynap (Arlington, VA)
- …Work Instructions (WIs), and other program documentation. + Help implement the service desk strategy, quality assurance (QA) programs, and continuous improvement ... internal and external support teams. + Monitor and track service desk metrics, including ticket resolution times,...Program Manager to join our team supporting DISA JSP Service Delivery. TekSynap is a fast-growing high- tech … more
- Dexterra (Washington, DC)
- …guidelines. **Job Description** The Facilities Workflow Administrator supports and enhances service desk operations within our facility services department at ... is essential to the smooth and timely coordination of service requests, technician dispatch, and comprehensive administrative...and financial support. **Key Job Functions** + Respond to service desk requests and collect all pertinent… more
- DCCA (Fort Meade, MD)
- …System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst, Telecommunication Technician , and ... System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst, Telecommunication Technician , and… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …Tier-II work center support, receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier-III support as required for advanced ... Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control to assist in directing and managing the...Facility Helpdesk, ensuring efficient handling of trouble tickets and service requests. + Ensure the CAB and helpdesk operations… more
- NCR VOYIX (Annapolis, MD)
- …2nd shift (11pm-7am ET) PREFERRED QUALIFICATIONS: + Previous experience working on an IT Service Desk supporting 500+ customers + 5+ years of IT Experience ... succeed in today's competitive landscape. Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele ... levels of the federal government in the heart of our nation's capital. As a Help Desk Technician , you are the foundation of our overall approach to executive IT… more