- Confluent (Washington, DC)
- …One Confluent. One team. One Data Streaming Platform. Data Connects Us. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key ... role in driving customer success , retention, and subscription expansion within our Public Sector organization. SCSMs provide thought leadership and actionable… more
- RELX INC (Annapolis, MD)
- …decisions. About the Role We're looking for a highly strategic and relationship-driven Customer Success Manager to join our team. In this role, you'll ... long-term succes s, growth and partnership . As a Strategic CSM, you'll act as a trusted advisor, owning...product usage, NPS, churn, and account health Requirements + Customer Success , Account Management, or a similar… more
- Amazon (Arlington, VA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... Customer Success Manager drives business... Customer Success Manager drives business growth for some...not defined. Able to make tradeoffs between short term customer needs and longer-term strategic investment. *… more
- Epsilon, Inc (Falls Church, VA)
- ** Customer Success Manager ** **Who...through strategic oversight and relationship management. The Customer Success Manager works closely ... flexibility to work from home based on business needs. **An average day:** As Customer Success Manager , you will drive increased user satisfaction, mission… more
- Amazon (Arlington, VA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... Customer Success Manager drives business... Customer Success Manager drives business growth for some...not defined. Able to make tradeoffs between short term customer needs and longer-term strategic investment. *… more
- Amazon (Arlington, VA)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer ... with our program. The key responsibilities of a Senior Customer Success Manager include but...one of five major categories: (1) A designated Sr. Customer Success Mgr, (2) Strategic … more
- Leidos (Camp Springs, MD)
- …all teams and work centers to include managed print services. + Assist the Strategic Operations Manager by providing onsite support and consultation to in-need ... centers to drive efficiencies to remediate performance deficiencies. + Assist the Strategic Operations Manager and Problem Management team identify negative… more
- Cardinal Health (Washington, DC)
- …opportunities across distribution services, inventory solutions, and biosimilar offerings. + Customer Success & Operational Support + Partner with practices ... and a collaborative atmosphere. We currently have a career opening for a Strategic Account Manager Oncology. **Location:** Remote with 50% nationwide travel… more
- JPMorgan Chase (Washington, DC)
- …to work effectively across a large international organization to identify and mitigate strategic threats. As a Program Manager , Vice President withing the ... Global Security is seeking a professional to support the Strategic Threats team who is interested in a unique...of pressure associated with complex projects in a demanding customer environment and ability to communicate those projects to… more
- Amazon (Arlington, VA)
- …corporate services in many categories, the Global Corporate Procurement team is seeking a Strategic Sourcing Manager to join our team in Arlington, VA. Are you ... and looking for an opportunity to raise the bar? Strategic Sourcing Managers (SSMs) design strategic sourcing...team that has a meaningful, measurable impact on company success . Primary responsibilities of this role: - Able to… more
- Amazon (Arlington, VA)
- …and projects that create an immediate impact on customers and businesses? As a Customer Success Manager with Consumables-Amazon Vendor Services, you will ... and plans across their businesses on Amazon.com and improving end- customer experience. You will provide data driven strategic...goals include providing the best vendor experience, a rewarding Customer Success Manager experience, and… more
- Autodesk (Washington, DC)
- …with senior management to design and implement a multi-year technology roadmap aligned with strategic customer success goals + Define and track KPIs to ... Requisition ID #** 25WD89436 **Position Overview** As a Senior Manager , Customer Success Digital Transformation...strategic technology planning. You will collaborate with other Customer Success teams and the GTM technology… more
- Amazon (Arlington, VA)
- …teams to make long-term strategic impacts on customers and businesses? As a Manager , Customer Success Management on the Household Essentials team, you ... is not defined. * Make tradeoffs between short term Customer needs and longer-term strategic investment. *...A day in the life * Participate in an Customer Success Manager interview loop… more
- Amazon (Arlington, VA)
- …growth for Fortune 500 retail brands on Amazon's marketplace. As a Senior Customer Success Manager , you'll create vendor strategies that directly ... e-commerce platforms. Join our dynamic team as a Senior Customer Success Manager in Amazon...Services provides comprehensive support to enrolled partners through dedicated customer success management, strategic advice,… more
- JPMorgan Chase (Washington, DC)
- …global organization to identify and mitigate strategic threats. As a Strategic Threats Senior Program Manager Executive Director within Global Security, you ... Join Global Security to lead our Strategic Threats team to strategize, socialize, and implement...of pressure associated with complex projects in a demanding customer environment and ability to communicate those projects to… more
- Capital One (Mclean, VA)
- Manager , Strategic Business Consultant, Enterprise Learning and Development Capital One's Enterprise Learning & Development team is seeking a Strategic ... into learner-centered solutions. Whether you've worked as a product manager , designer, or learning strategist in a tech environment,...space and build alignment will be keys to your success . If you are energized by creative problem solving,… more
- Amazon (Arlington, VA)
- …Partners services in one of five major categories: (1) A designated Customer Success Manager , (2) Strategic business advice, (3) Support, (4) Supply ... of the most influential Consumables Vendors and the AVS Customer Success Manager team. AVS...tasks that are currently performed manually * Interface with Customer (s) and lead with strategic recommendations to… more
- Amazon (Arlington, VA)
- …customers successful migration to AWS. A day in the life The Amazon Connect Customer Success Specialist (CSS) will create a matrix environment with resources ... Key job responsibilities As an Amazon Web Services (AWS) Customer Solutions Manager you will be responsible...account teams, and Connect service team members to drive customer success . A CSS will run attach… more
- CVS Health (Washington, DC)
- …marry business and strategic rigor with an innovator's creativity and "think customer " mentality - consistently keeping our customers' needs at the heart of what ... well as execute it, by finding high impact partners that help translate our strategic vision into new products and solutions that help meaningfully address the core… more
- American Express Global Business Travel (Washington, DC)
- …an inclusive and collaborative culture where your voice is valued. The Operations Manager - Strategic Meetings Pharma directs and coaches assigned personnel to ... processes, review contractual statistics and workload, and resolve challenges. + Resolves customer inquiries which have been escalated, and mentor direct reports to… more