- City of New York (New York, NY)
- …more than $4 billion of revenue annually. Under the direct supervision of the Call Center Director, with wide latitude for independent judgement and action, the ... selected candidate will work with the Call Center team of Supervisors to develop...regulations and team developments. In the temporary absence of supervisor , may assume the duties of that position. Note:… more
- Mount Sinai Health System (New York, NY)
- …and other communications channels by providing superior customer service. The FPA Access Center which is centralized contact/ call center for the Mount ... Supervisor III role within the FPA Access Center , you will be responsible for exemplifying patient experience...the various doctors' offices in our health system. The Supervisor III for the access center is… more
- 32BJ Benefit Funds (New York, NY)
- …After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a ... Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund.… more
- Mount Sinai Health System (Huntington, NY)
- **Job Description** **Access Center Lead Agent - Hicksville, Long Island- OFFS** **Strength Through Diversity** Groundbreaking science. Advancing medicine. Healing ... made personal. **Job Title: Access Center Lead Agent** The Lead Agent...new and less experienced staff. This individual assists the Supervisor in oversight of front desk and office activity,… more
- Rockefeller University (New York, NY)
- …Assessment and Accreditation of Laboratory Animal Care International (AAALAC). Overview The Supervisor of the Comparative Bioscience Center will oversee the work ... Organization Overview The Comparative Bioscience Center provides a comprehensive program of animal care...through Friday, with potential assignments on weekends, holidays, and on- call duty as needed. Job tasks may be subject… more
- Mount Sinai Health System (Greenlawn, NY)
- **Job Description** The Lead Agent for the Access Center is a senior level individual, responsible for scheduling appointments, consults and follow-up appointments ... new and less experienced staff. This individual assists the Supervisor in oversight of front desk and office activity,...while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more… more
- City of New York (New York, NY)
- …mental health crises or seeking mental health support. Drawing upon their expertise in call center operations, as well as their analytical and clinical skills, ... the NYC Department of Health and Mental Hygiene. The supervisor of Crisis Services and NYC 988 will directly...application of quality assurance standards for NYC 988 Crisis call center and other assigned programs. -… more
- Mount Sinai Health System (New York, NY)
- **Job Description** The Practice Supervisor is primarily responsible for managing the day-to-day front-end operations of an ambulatory practice. Practice ... Supervisor is responsible for implementing and maintaining MSHS policies...day to day activities including clinic and physician scheduling, call volumes and surge treads, along with strict adherences… more
- Amentum (Hicksville, NY)
- …for every thirty (30) hours worked up to fifty-six (56) hours per year. On call employees may be eligible for pro-rated holiday and paid time off benefits. *This ... assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations. Amentum provides all required job training for qualified… more
- Educational Alliance, Inc. (New York, NY)
- …+ Comply with CRW's policies and procedures. + Maintain and participate in on- call Nursing Supervisor schedule. + Preparing the medical case conference meeting ... Center for Recovery and Wellness is part of...of building community. We are looking for a Nursing Supervisor to perform nursing duties, medication administration oversight, and… more
- City of New York (New York, NY)
- …Assistance Service (CAS)/Home Visit Needed (HVN) Homebound (HB) Benefits Access Center 90 operates the Human Resources Administration's (HRA) Benefit and ... condition when applying for or receiving assistance. The CAS/HVN/HB Center 90 works to help with clients who requested...direction of the Associate Benefit Opportunity Specialist II, the supervisor is responsible for supervising a team of BOS… more
- City of New York (New York, NY)
- …one (1) Principal Administrative Associate II, to function as the Senior Eligibility Supervisor in the Greenwood center who will: Direct, coordinate and ... Manager, with considerable latitude for decision making, the Senior Eligibility Supervisor will perform difficult and responsible supervisory and administrative work… more
- Carrington (Old Greenwich, CT)
- …of Customer Service BK Specialists in the day-to-day operations of mortgage servicing call center . Responsible for the overall employee performance of assigned ... $79,00.00/yr plus annual bonus.** **What you'll do:** + **Carries out supervisor responsibilities in accordance with the organization's policies, procedures, and… more
- conEdison (New York, NY)
- …to our customers. + Operating Supervisors are expected to assume duties as the emergency ' call out' supervisor on a rotating basis. + This role requires the ... Operating Supervisor to be available on a 24 hour basis...to respond to emergencies as deemed by the Control Center or as deemed necessary for running the business.… more
- Otis Elevator Company (Plainview, NY)
- …Company is searching for a highly motivated Testing and Violations Supervisor responsible for managing service operations specifically for testing and violations ... people - passengers, customers, and colleagues - at the center of everything we do. We are guided by...do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality… more
- Mount Sinai Health System (New York, NY)
- …and other communications channels by providing superior customer service. The FPA Access Center , which is centralized contact/ call center for the Mount ... the Scheduling Coordinator II role within the FPA Access Center , you will be responsible for exemplifying patient experience...desk and office activity in the absence of the Supervisor . **Qualifications** + High School diploma/GED + 3 years… more
- Helen Keller National Center for Deaf Blind Youths… (Sands Point, NY)
- …more than just a workplace, it's a community. Since 1967, Helen Keller National Center (HKNC) has been committed to improving the lives of individuals who are ... must be able to communicate their findings to the supervisor and other related healthcare professionals. To provide seamless...needs of consumers + Position is required to be on- call 24/7 to meet the needs of the residential… more
- Fine Care Center (Lindenhurst, NY)
- …plan of treatment and working under the supervision of the RN Supervisor . We believe that qualified nurses are advocates and health educators for ... Sick Leave in accordance with NY law. + Dedicated Office staff & 24-hour On- call Service + Positive Work Environment + Medical, dental, vision, and other insurance… more
- Mount Sinai Health System (Greenlawn, NY)
- …front line contact as a patient liaison within the access center , check-in/check-out, appointment scheduler, triage, prior authorizations and referrals and ... an understanding of when to escalate calls to a supervisor . + Answers the telephone promptly and in a...care. Yet we're as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When… more
- City of New York (New York, NY)
- …Corrective Action Plan to address deficiencies. - Ongoing monitoring and rating of call center counselor and peer support specialist performance using a contact ... Position Summary: The Quality Analyst will report to the Supervisor of Crisis Services on the program assessments and...communication skills, strong analytical and problem-solving skills, knowledge of Call Center operation and the ability to… more