- BELFOR Property Restoration, Inc (Troy, MI)
- Position Overview Call Center Agents are responsible for the collection of sensitive information required to mobilize field office personnel. Data must be ... compassionate and supportive responses while dealing with homeowners is a must. The call center is a 24-7-365 operation, so candidates will be assigned to the… more
- Sedgwick (Detroit, MI)
- …is required.** **Experience** At least one (1) year of customer service experience; call center experience strongly preferred. **Skills & Knowledge** + Strong ... Work(R) Fortune Best Workplaces in Financial Services & Insurance Licensed Auto Insurance Agent **_Schedule:_** Monday - Friday 9:00 AM - 5:30 PM **Central time (for… more
- Teleperformance USA (Warren, MI)
- …AND REQUIREMENTS** + **Manage daily** **reporting,** **distribution** **and data entry of call center metrics** + **Monitor** ** call center ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...activity** + **Maintain** **generation** **,** **storage** **and distribution of call center data** + **Serve as** **communication**… more
- Henry Ford Health System (Detroit, MI)
- …you will be the key operational leader managing our 24/7 in-house Service Call Center , Communications/Operator Services, and Mail Services. You are responsible ... policy. + Develop performance goals and oversee department quality assurance (eg, call monitoring, agent performance, training). 24/7 Operations & Communication… more
- General Motors (Warren, MI)
- …CRM Platform, Knowledge Management, CTI / Voice AI, Messaging and Virtual Assistants ( Agent Assist and Agentic AI) and Self-Help Portals - we are modernizing the ... support experience and empowering customers, dealers and contact center advisors with intelligent, connected support. We are seeking...search or application for employment, email (###@GM.com) us or call us at ###. In your email, please include… more
- CGI Technologies and Solutions, Inc. (Detroit, MI)
- …and archive files for storage purposes. * Interface with passport applicants at Agency/ Center Information and Will- Call counters: o At the Information Station, ... completed transactions and run designated reports. * Assist with Acceptance Agent training: prepare training materials, conduct "meet-and- greets," set-up training… more
- General Motors (Warren, MI)
- …customers with personalization experiences + Develop and coach a team + Be a change agent /leader, looking for ways to take the programs to the next level in all ways ... and marketing systems and databases: PPC, CR/DN, VCPS, Global Information Center , Competitive Product Database, Asset Central, Global Connect This position requires… more
- Percepta (Dearborn, MI)
- …Administer support for the "M" (Manufacturer) Plate Program * Support our Care Call Center * Provide traditional administrative support such as recording ... personnel when necessary * Perform duties that require signing as a company agent and/or department notary **What You Bring to the Role** **Education** * High… more