- Air Conditioning Contractors of America (Clinton Township, MI)
- The call center agent is responsible for assisting in the administration, field productivity, and field profitability of the Service Department. The ... incumbent also assists the Call Center Manager in achieving the applicable sections of the corporate strategic plan. Benefits Paid Training Careers Advancement… more
- BELFOR Property Restoration, Inc (Troy, MI)
- Position Overview Call Center Agents are responsible for the collection of sensitive information required to mobilize field office personnel. Data must be ... compassionate and supportive responses while dealing with homeowners is a must. The call center is a 24-7-365 operation, so candidates will be assigned to the… more
- Hussmann Corporation (Detroit, MI)
- **Overview** The Contact Center Agent is responsible for being the first point of contact for the Hussmann customer base. This agent will utilize a variety ... customers or technicians related to the reason for the call and identify the appropriate course of action needed...the appropriate course of action needed to handle the call . + Enter vital details related to service calls… more
- Allen Harmon Insurance Agency (Rochester, MI)
- …+ Three years related work experience. Prefer exposure to insurance agency and call center environment. + Command of verbal and written communication skills. ... MI. We are currently looking for a full-time insurance agent in our Battle Creek office. We offer professional...based on experience, including the benefits listed below: Insurance Agent Benefits and Perks + Compensated the first three… more
- Sedgwick (Detroit, MI)
- …is required.** **Experience** At least one (1) year of customer service experience; call center experience strongly preferred. **Skills & Knowledge** + Strong ... Work(R) Fortune Best Workplaces in Financial Services & Insurance Licensed Auto Insurance Agent **_Schedule:_** Monday - Friday 9:00 AM - 5:30 PM **Central time (for… more
- Teleperformance USA (Warren, MI)
- …AND REQUIREMENTS** + **Manage daily** **reporting,** **distribution** **and data entry of call center metrics** + **Monitor** ** call center ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...activity** + **Maintain** **generation** **,** **storage** **and distribution of call center data** + **Serve as** **communication**… more
- Henry Ford Health System (Detroit, MI)
- …you will be the key operational leader managing our 24/7 in-house Service Call Center , Communications/Operator Services, and Mail Services. You are responsible ... policy. + Develop performance goals and oversee department quality assurance (eg, call monitoring, agent performance, training). 24/7 Operations & Communication… more
- CGI Technologies and Solutions, Inc. (Detroit, MI)
- …and archive files for storage purposes. * Interface with passport applicants at Agency/ Center Information and Will- Call counters: o At the Information Station, ... completed transactions and run designated reports. * Assist with Acceptance Agent training: prepare training materials, conduct "meet-and- greets," set-up training… more
- Ford Motor Company (Dearborn, MI)
- …as the ultimate arbiter of initiative status, risk, and value capture. + **Lead a Center of Excellence:** Establish and lead the PMO as a center of excellence, ... a Culture of Execution:** Act as a senior change agent across the organization, fostering a culture of accountability,...the online application process due to a disability, please call ###. This position is hybrid. Candidates who are… more
- Percepta (Dearborn, MI)
- …Administer support for the "M" (Manufacturer) Plate Program * Support our Care Call Center * Provide traditional administrative support such as recording ... personnel when necessary * Perform duties that require signing as a company agent and/or department notary **What You Bring to the Role** **Education** * High… more
