- TEKsystems (Denver, CO)
- …comfortable not knowing the answer, but utilizing their resources to find it -Strong customer service skills - ability to show compassion, empathy, and patience ... Additional Skills & Qualifications MUST HAVE: -At least 1 year in a customer - service oriented role -Someone who is career-minded and can look to the future… more
- Columbia Bank (Denver, CO)
- Customer Care Agent I Specialty Banking...face of the company at the frontlines of the customer service experience. Provides superior customer ... for business. Together for better. **About the Role:** The Customer Care Agent I answers questions regarding...offered by bank. Advanced knowledge in specialtyarea. + Excellent customer service skills and ability to work… more
- Sedgwick (Denver, CO)
- …supporting one of the most innovative insurance operations in the industry. As an Inbound Customer Service Agent - Auto Insurance for the leader in electric ... /producer license is required.** **Experience** At least one (1) year of customer service experience; call center experience strongly preferred. **Skills &… more
- Capital One (Denver, CO)
- …our internal agent -facing products that enable us to provide excellent service to customers, and be asked to coordinate between stakeholders, engineering, and ... Senior Associate, Product Management: Velocity Black Agent Tools Product Management at Capital One is a booming, vibrant craft that requires reimagining the status… more
- Sedgwick (Denver, CO)
- …agent /producer license is required **Experience** At least one (1) year of customer service experience; call center experience strongly preferred. **Skills & ... a Great Place to Work(R) Fortune Best Workplaces in Financial Services & Insurance Licensed Auto Insurance Agent...Knowledge** + Strong customer service skills with empathetic communication and… more
- Aegon Asset Management (Denver, CO)
- …to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life . ... what's important to them. We're empowered by a vast agent network covering North America, with diversity to match....United in our purpose, we help people create the financial freedom to live life on their terms. What… more
- Coinbase (Denver, CO)
- …In this role, you'll oversee Coinbase's both custom-built and SaaS-based AI-powered customer self- service and automation capabilities , as well as applications ... Managers to define and execute a strategy for AI-driven self- service and automation, reducing contacts and improving customer...of SaaS platforms and in-house applications to deliver seamless customer and agent experiences. * Partner with… more
- Lumen (Denver, CO)
- …Delivery. *Stand up a consistent KPI framework and dashboarding for delivery, customer experience, quality, productivity, and financial performance; drive weekly ... realization, and change management). *Reengineer core processes (order to in service , escalation handling, field operations, and customer engagement) using… more
- ASM Research, An Accenture Federal Services Company (Denver, CO)
- …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. +… more
- Capital One (Denver, CO)
- …Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. **Work from Home Location Requirements** ... and do not meet performance criteria required for optimal agent / customer interactions + ISP download speeds on...or equivalent certification + At least 3 years of Customer Service or Call Center experience +… more
- BMO Financial Group (Denver, CO)
- …to identify new opportunities and deliver a differentiated experience. Our customer -centric approach prioritizes client goals through financial planning, ... customer to business partner experts based on key financial decisions. + Achieves results and meets sales targets...+ Executes work to deliver timely, accurate, and efficient service . + Focus is primarily on business/group within BMO;… more
- Aegon Asset Management (Denver, CO)
- …more information, visit transamerica.com . Job Description Summary Provide outstanding customer service with daily retirement plan administration by responding ... what's important to them. We're empowered by a vast agent network covering North America, with diversity to match....+ Develop and foster proactive, positive relationships with clients, financial professionals and internal service teams to… more
- BMO Financial Group (Niwot, CO)
- …media, tablets, Smart phones, online tools, and applications. + Experience in a consultative customer service or sales role, with a drive to deliver a personal ... service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding ...customer needs and provides advice and guidance regarding financial solutions that are in the best interests of… more
- Capital One (Denver, CO)
- …Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience.** **Work from Home Location Requirements** ... own the team productivity and support department objectives and customer care to meet service level, quality,...and do not meet performance criteria required for optimal agent / customer interactions** + **ISP download speeds on… more
- Aegon Asset Management (Denver, CO)
- …to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life . ... what's important to them. We're empowered by a vast agent network covering North America, with diversity to match....United in our purpose, we help people create the financial freedom to live life on their terms. What… more
- Aegon Asset Management (Denver, CO)
- Job Family Customer Service About Us At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We ... visit transamerica.com . Job Description Summary Responsible for enhancing the service experience for customers, key distributor firms, financial advisors,… more
- Coinbase (Denver, CO)
- …100 million customers worldwide. You'll report to a product leader who leads all Customer Experience ( Agent and Customer -facing) tooling and you will ... weekly and monthly program updates. * Investigate and inspect customer user journeys through our self- service and...Partner with Product and Engineering teams owning our internal customer support agent experiences to build clean… more
- Coinbase (Denver, CO)
- … agent experience across chat, phone, email, and social channels, empowering customer service agents across compliance and retail business units to operate ... We design, build, and own platforms that prioritize the customer -first approach while driving agent productivity and...with third-party platforms to ensure seamless operations for our customer service teams *What you'll be doing… more
- Zurich NA (Denver, CO)
- …Underwriter with broker/ agent /distributor/ customer interactions by providing basic customer service skills. Basic Qualifications: + Bachelor's degree and ... no prior experience in the Administrative, Customer Service , Financial Services, Risk Management, or Insurance areaOR + Zurich Certified Insurance… more
- Aegon Asset Management (Denver, CO)
- …documentation and technical writing skills + Strong communication and interpersonal skills + Excellent customer service skills with the ability to work on a team ... than a century ago, we were among the first financial services companies in America to serve everyday people...what's important to them. We're empowered by a vast agent network covering North America, with diversity to match.… more