- WM (Windsor, CT)
- …Location: 1 Griffin Rd N, Windsor, CT 06095** **1+ years of call center and/or Customer Service experience** **Problem Solving and Behavioral Skills are ... This role involves working closely with a team of customer service representatives to achieve call center goals and enhance the customer experience,… more
- WM (Windsor, CT)
- …None required. C. Other Knowledge, Skills or Abilities Required + Call center or customer service experience and supervisory/management skills required + ... **I. Job Summary** Manages the daily operations of the customer service team of CSRs. Develops, implements...both independently and as a team to ensure exceeding call center 's standards + Balances team and… more
- M&T Bank (Wilmington, VT)
- …High school diploma or equivalent (GED) and a minimum of 2 years proven retail sales, call center , customer service and/or telesales experience OR A high ... verbal communication and interpersonal skills Proven ability to demonstrate exceptional customer service Well-organized individual with time management and… more
- M&T Bank (Greenfield, MA)
- …school diploma or equivalent (GED) and a minimum of 1 year's proven retail sales, call center , customer service , or telesales experience Strong verbal ... customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds customer… more
- Fallon Health (Worcester, MA)
- …or advanced education desirable + 2+ years professional work experience preferably in a customer facing inbound call - center setting. + The ability to ... **Overview** **Fantastic Call Center Opportunities with training, career...provides material and framework for success. + Ownership for customer satisfaction. Member Service Representatives are the… more
- Fallon Health (Worcester, MA)
- … service . In addition, the Service Coordinator will attain the targets for a customer service call center as set by FCHP. These targets will be ... requested. + Responsible to provide first response to inbound call center . Handles calls from providers and...benefit/claims/referral questions in support of the Customer Service function. + Manage the Call Tracking… more
- Berkshire Bank (Worcester, MA)
- Division: Retail Banking Department: Customer Support Center Reports to: Call Center Manager Status: Non-Exempt Grade: 6 Pay Range: $19.00 - $31.86 ... Location: Worcester - 386 Main Street Purpose/Objective: Provides superior customer service and demonstrates desire to help...level of knowledge to ensure the development of a full- service , omni-channel contact center which may include… more
- Fallon Health (Worcester, MA)
- …School Diploma **License/Certifications:** N/A **Experience:** + Minimum of one year Customer Service experience in a call center environment + Computer ... continually rated among the nation's top health plans for member experience, service , and clinical quality. We believe our individual differences, life experiences,… more
- Eversource Energy (Windsor, CT)
- …and First Contact Resolution\. + Monitors inbound call volumes, individual and center performance and quality metrics, and customer feedback to ensure all ... years of related customer service experience or five \(5\) years customer contact center experience with at least two \(2\) years of supervisory… more
- MAPFRE Insurance (Worcester, MA)
- …employer._ **Nearest Major Market:** Worcester **Job Segment:** Recruiting, Claims, Call Center , Human Resources, Insurance, Customer Service Apply now " ... required) + Strong communication and negotiation skills + A commitment to ** customer service and integrity** + Willingness to travel and work flexible hours when… more
- Otis Elevator Company (Bloomfield, CT)
- …NSP - BLOOMFIELD, CT 212 WEST NEWBERRY RD, BLOOMFIELD, CT, 06002 USA OTISLINE(R) Otis' customer care call center has an opening on **split-shift,** for a ... customer service representative. The **working hours** for this role is...Candidate must be able to work well in a call center and team environment and understand… more
- Utilities Service, LLC (Springfield, MA)
- …displays and load control devices, Grid One performs meter reading, customer call center operations, field service work, joint use attachment surveys, ... safe operation of a company vehicle, equipment, and tools. + Commitment to customer service and responding to the needs of internal and external customers in a… more
- Aston Carter (Turners Falls, MA)
- … customer -facing skills, including hosting Zoom meetings. + Experience in customer service or call center environments. + Proficiency in data entry ... by providing relevant program details and presentations. + Understand customer needs and present tailored solutions. + Use CRM...Staffing(R) double diamond winner for both client and talent service . The company is an equal opportunity employer and… more
- National Safety Council (Worcester, MA)
- …Outlook, Excel, Word, and Powerpoint + At least 2 years of relevant customer service or call center experience preferred + Requires prolonged sitting. + ... and prevent injuries. Position Highlights: Under general supervision, the Instructor Service Specialist is assigned classes state-wide to conduct quality assurance… more
- Sedgwick (Springfield, MA)
- …license is required.** **Experience** At least one (1) year of customer service experience; call center experience strongly preferred. **Skills & ... one of the most innovative insurance operations in the industry. As an Inbound Customer Service Agent - Auto Insurance for the leader in electric vehicle… more
- Sedgwick (Springfield, MA)
- …license is required **Experience** At least one (1) year of customer service experience; call center experience strongly preferred. **Skills & ... to AI-transferred calls with particular attention to compliance and call documentation, ensuring accurate recordkeeping and disclosures. + Collaborates...Knowledge** + Strong customer service skills with empathetic communication and… more
- Baystate Health (Springfield, MA)
- …to satisfy customer requests. Performs responsibilities within established customer service standards **Job Responsibilities:** **1)** Processes all assigned ... & Guest Services Manager, receives and assesses requests from all significant customer constituencies: patients, providers, service areas, and payors. Analyzes … more
- Vivint (Windsor, CT)
- …just a motivated, coachable individual, we want to speak with you! + Exceptional customer service skills + Sales experience - car sales, retail sales, insurance ... more sustainable homes. We are adding to our Field Service Technician team and looking for motivated, customer...sales, B2C sales, call center experience + Field technician experience… more
- NBT Bank (Pittsfield, MA)
- …- $24.68 The role of the Relationship Banker is to deliver high quality customer service and responsiveness while providing quality, consultative customer ... year experience in related banking positions preferred + Previous customer service , sales and consumer lending experience...us via email at ###@nbtbank.com. The Human Resources Shared Service Center hours of operation are Monday… more
- Baystate Health (Palmer, MA)
- …+ Prior administrative experience strongly preferred + 1-2 years' experience in customer service (healthcare setting preferred) + Ability to multitask + ... in Palmer, MA. Rooted in a rich tradition of service and accountability to the people of Palmer, MA...so much more! Baystate Health, western Massachusetts' only academic center and tertiary care provider has a long and… more