- Point32Health (Canton, MA)
- …**Job Summary** Under direction of the Director, Customer Experience , the Customer Experience Program Manager is responsible for helping all ... understand, and meaningfully improve, the experiences our customers have with us. The Customer Experience Program Manager is a high-impact role which… more
- Point32Health (Canton, MA)
- …for leading two heavily regulated annual survey programs and strategic improvement initiatives. The Customer Experience Program Manager is key role on ... Summary** Under direction of the Director, Customer Experience (CX), the CX Measurement & Improvement Program...in customer -centricity, the CX Measurement & Improvement Program Manager will work collaboratively with cross… more
- CVS Health (Boston, MA)
- …we do it all with heart, each and every day. **Position Summary** The Senior Manager , Digital Customer Experience will be responsible for leading the team ... of the entire Digital organization and IT. The Senior Manager must be an avid researcher, be intellectually curious,...Digital Product Ownership/ Management with the Voice of the Customer / Customer Experience Management… more
- DoorDash (Boston, MA)
- …for a Learning and Development Senior Manager who will lead the customer experience learning and development strategy for Dashers, Consumers, and New ... About the Team As DoorDash's largest core operating team, Customer Experience and Support Operations ensures that...basic life insurance, family-forming assistance, and a mental health program , among others. To learn more about our benefits,… more
- DXC Technology (Boston, MA)
- …the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience . Learn more about how we deliver excellence for our ... You'll work closely with cross-functional teams to deliver a seamless, impactful customer experience across web and mobile. **Key Responsibilities:** + Define… more
- Broadcom (Boston, MA)
- …have a Candidate Account, please Sign-In before you apply.** **Job Description:** ** Customer Portfolio Manager ** **Overview** This position is responsible for ... and coordinate all activity. In these cases, the Portfolio Manager owns and co-ordinates sales cycles under the guidance...Experience ** Requires 12 or more years of Sales experience , including 2 - 4 years Customer … more
- Amazon (Boston, MA)
- …and changing environment. To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to ... Education space by paving the way for innovation through customer advocacy? Do you have the program ...'s mission? Amazon Web Services (AWS) is seeking a Customer Solutions Manager (CSM) to come join… more
- Acosta Group (Boston, MA)
- …Paid Time Off (PTO) program **Description and Requirements** Position Title: Senior Customer Manager - KEN'S For Human Resources Use: Job Code: 100459 ... **Senior Customer Manager - KEN'S** **General Information**...Degree Bachelor of Science Degree Other (Or Equivalent Work Experience ) Experience Requirement: A minimum of five… more
- Celestica (Boston, MA)
- … Business Unit General Manager 2 leads a team of multiple Global Customer Business Unit Directors, Global Program Managers, and Commercial Managers to manage ... must deal with complex and controversial negotiations, problem resolution, and project/ program implementations all while doing this in an ever changing competitive… more
- Amazon (Boston, MA)
- …thought leadership, business case development, realizing customer benefits, and successful program completion experience - 7+ years of customer -facing ... more agile, and innovate faster. AWS is seeking a Customer Solutions Manager (CSM) to help customers...want you to be passionate about delivering a great customer experience , and contributing to a team… more
- Dynatrace (Boston, MA)
- …functional teams that support strategic business priorities. The GTM Program Manager will analyze change, assess customer impact and identify opportunities ... of Dynatrace, is seeking a strategic, experienced Principal GTM Program Manager to join our Global Strategic... customer facing solutions + Must have strong program /project management skills and experience , preferably managing… more
- Celestica (Boston, MA)
- …team of one or more global program managers or directors for a large strategic customer , or customer group. The Global Accounts General Manager 1 has the ... and execution. + Coordinates & hosts regular (as needed) program tracking or business meetings with the customer...within the local existing Health and Safety guidelines **Typical Experience ** + Twelve plus years of relevant experience… more
- Confluent (Boston, MA)
- …One team. One Data Streaming Platform. Data Connects Us. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... duty service members who are enrolled in the Skillbridge program or are looking for a Skillbridge internship only....financial aspects of their business relationship with Confluent + Experience with the sales discovery process and customer… more
- General Motors (Boston, MA)
- … data and trends to identify risks, opportunities, and areas for improvement in the customer experience . + Advocate for customer needs and insights across ... We are seeking a highly strategic and results-oriented **Sr. Manager , Head of Customer Success** GM Energy...Quality to ensure efficient issue resolution and a consistent customer experience . **Additional Job Description** **Your Skills… more
- Amazon (Boston, MA)
- …members of the rapidly growing Customer Success COE. As the Partner Customer Success Development Manager , you will lead on content creation, including ... technology services - MBA or advanced degree - Understanding of enterprise customer success delivery models - Experience building partner enablement programs… more
- Pegasystems (Boston, MA)
- …teams globally to deliver next-generation solutions that redefine what's possible in customer experience . **Picture Yourself at Pega:** Step into the future ... Senior Manager of Specialist Solutions Consulting - Customer...**What You've Accomplished:** + 10+ years of progressively responsible experience in customer service solutions, with at… more
- Hannaford (Middleboro, MA)
- …and ability to lead and manage associates throughout multiple departments. * Department Manager or equivalent experience required. * College degree or equivalent ... seeks out farmers and producers to join our Local program which celebrates not only local foods, but the...of service offered to our customers. Build associate and customer relations and promote a strong culture in support… more
- Philips (Cambridge, MA)
- …team of clinical and technical resources for each project, to ensure the successful customer experience and guided by the statement of work. **This position will ... Your role as a Customer Project Manager will be to...the right fit if:** + Minimum 5 years' related experience in project management, construction or engineering, preferably managing… more
- Chewy (Boston, MA)
- **Our Opportunity:** Chewy is looking for a **Senior Program Manager - Delivery Experience New Verticals** to join our exciting and fast-paced Supply Chain ... new delivery options. The primary focus of a Senior Program Manager in this role is to...into new markets, new businesses, delivery options, and improve customer experience in existing programs. + Scope… more
- Beth Israel Lahey Health (Boston, MA)
- …not just taking a job, you're making a difference in people's lives.** The Program Manager , Research and Administration, is responsible for the creation and ... the BIDMC/BILH Chief Academic Officer and across various research operations functions. The Program Manager will be expected to lead the development of several… more