- Beth Israel Lahey Health (Charlestown, MA)
- …not just taking a job, you're making a difference in people's lives.** The Service Desk Analyst is responsible for delivering world-class support services ... triaging, resolving, and timely follow-up of service requests/incidents. The Service Desk Analyst interacts with all levels of BILH colleagues and… more
- CAI (Boston, MA)
- …Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Bilingual (Portuguese/English) Service Desk Analyst , you will be responsible for ... Description** We are looking for a bilingual customer service -oriented Bilingual Service Desk Analyst to provide Level 1 technical support to both… more
- Beth Israel Lahey Health (Charlestown, MA)
- …to find answers from documented solutions and research technical issues to resolution A Service Desk Analyst requires an attitude of constant learning, ... and accurately identify when issues should be escalated to Senior Service Desk Analyst for incidents/requests that require elevated support.** **Diagnose… more
- TEKsystems (Boston, MA)
- Description The Level One Service Desk Agent is the first point of contact for IT-related support requests from employees and contractors. This role supports a ... systems (Windows/macOS) o User accounts, access, and password resets * Log all service desk interactions in the IT service management (ITSM) tool, accurately… more
- Zones LLC (Boston, MA)
- …assistance to end-users experiencing difficulty using IT products and services. The Service Desk Analyst will troubleshoot, diagnose and resolve ... of customer products and services + Experience working on a help desk / service desk handling tickets preferred + Experience troubleshooting Desktop hardware… more
- CGI Technologies and Solutions, Inc. (Boston, MA)
- **Lab Computing Analyst ** **Category:** Service Desk / End User Services **Main location:** United States, Massachusetts, Boston **Position ID:** J0625-1587 ... . **Position Description:** CGI is seeking a Lab Computing Analyst to join our growing team supporting life science clients… more
- Owens & Minor (Boston, MA)
- …such as experience, skills, education and location. **Position Summary** The Sr. Pricing & Deal Desk Analyst is a critical support role within the Deal Desk ... working day + 401(k), eligibility after one year of service + Employee stock purchase plan + Tuition reimbursement...Sales, Marketing, and other stakeholders to complete the Deal Desk Pricing functions. **_*Current US Residents Only / **Preference… more
- Cayuse Holdings (Boston, MA)
- **Overview** **Job Title:** Help Desk Analyst **Cayuse Company:** Cayuse Commercial Services **Location:** Remote **Pay Rate:** $15-$17 per hour **The Work** ... Help Desk Agent provides customer service solutions within service level agreements using the company and project quality and quantity standards. It includes… more
- Sevita (Boston, MA)
- …within the project tools + Support production applications by responding to service desk assignments, tracking problems/issues, and following up with customers ... impacts the lives of the individuals it serves? As the Senior Analyst for Applications Programming, you are responsible for new initiatives and enhancements… more
- Santander US (Boston, MA)
- Sr. Analyst , Liquidity Risk Oversight Country: United States of America **Your Journey Starts Here:** Santander is a global leader and innovator in the financial ... Talk to You!** **The Difference You Make:** The Sr. Analyst , Liquidity Risk Oversight calculates, analyzes and monitors the...detect limit market risk violations generated by the trading desk . This serves as a base for the decision-making… more
- St. George Tanaq Corporation (Boston, MA)
- Database Analyst (Environmental) Fully Remote*United States Job Type Full-time Description **Overview** Tanaq Environmental, LLC. (TEL) delivers environmental ... **Position Summary** Tanaq Environmental is seeking a self-motivated **Database Analyst ** to lead and manage the lifecycle of environmental...**Physical Requirements** + Prolonged periods of sitting at a desk and working on a computer. May need to… more
- Prime Therapeutics (Boston, MA)
- …and drives every decision we make. **Job Posting Title** Senior Compliance Analyst (Interpretation and Advising) - Remote **Job Description** The Senior Compliance ... Analyst assists in the implementation of Prime's compliance programs...to requests for information and proposals, develop/revise/maintain departmental SOPs, Desk Top Procedures, and Licensing source documentation; manage the… more
- Fox Rothschild LLP (Boston, MA)
- …+ Assists as a member of the team for the development and maintenance of the service desk application ( Service Now), with team members to keep up to ... As a member of the Information Services Department, the Technical Support Analyst is responsible for providing outstanding phone and e-mail support as a… more
- Robert Half Technology (Boston, MA)
- Description We are looking for a skilled Desktop Support Analyst to join our team in Boston, MA. As a key member of the IT department, you will provide comprehensive ... work setting. * Act as a second-level escalation point for IT Help Desk matters, ensuring compliance and user satisfaction. * Image, configure, and deploy systems,… more
- Evolent (Boston, MA)
- …solver + Basic knowledge of web development + Familiarity with JIRA Service Desk ticketing system/Confluence experience, Microsoft Azure - Application Insights ... Be Doing:** Evolent is seeking a dedicated Application Support Analyst to join our team. In this role, you...databases, SQL, XML, EDI/x12 transactions is preferred + Customer service experience is preferred **To comply with HIPAA security… more
- Confluent (Boston, MA)
- …One Data Streaming Platform. **About the Role:** The Senior Business Systems Analyst (BSA) role will be responsible for leveraging business process understanding to ... the Salesforce platform and related technologies for the Sales operations and Deal desk departments. The team's mission is to drive a coherent, integrated backbone… more
- Lincoln Financial (Boston, MA)
- …stability and capacity management. This includes working directly with the IT Service Desk , infrastructure, and business support teams to validate, confirm ... leveraging and applying knowledge to administer the data protection infrastructure and service portfolio. **What you'll be doing** + Responsible for the engineering… more
- Blue Cross Blue Shield of Massachusetts (Hingham, MA)
- …the team by processing new enrollments and member updates, supporting the mail desk and triaging correspondence to other business units within Medicare Markets and ... ensure our systems align with the member information with CMS. + Reconciliation Analyst support including daily TRR processing, monthly file processing + Review and… more
- BHI Energy (Weymouth, MA)
- …BHI Energy BHI Energy is a broad umbrella organization with a complete service offering that covers all facets of Power Generation through the entire Electrical ... on multiple end markets, united by our level of service and quality, our unique partnership approach to our...a great work culture! As a Compensation and Benefits Analyst you must have will have a strong eagerness… more