- TEKsystems (Halethorpe, MD)
- …2. Microsoft Word 3. Connection issues Work Schedule: 8am - 5pm Skills: Help desk , Customer service , Technical support , Service desk , ... itsm, healthcare support , Password reset, servicenow Top Skills Details: Help desk ,Customer service ,Technical support , Service desk… more
- General Dynamics Information Technology (Annapolis, MD)
- …Required:** None **Job Family:** Help Desk **Skills:** Customer Service , Help Desk Support ,Troubleshooting **Certifications:** Security+, CE - ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III - MIDS -...TECHNICIAN III WILL MAKE AN IMPACT * Provides technical support and troubleshooting to network, desktop, and/or systems hardware… more
- ManTech (Glen Burnie, MD)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Journeyman** **Tier 1 Help Desk Support Services Specialist** to join our team ... users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve...of tickets assigned. + Providing phone, email, chat, and Service - Desk support for end users… more
- Alaka'ina Foundation Family of Companies (Aberdeen Proving Ground, MD)
- … service center support + Provide help desk support to C5ISR...on-site service for all users + Provide help desk support to C5ISR ... Companies (FOCs) is looking for an IT Tier I/II Help Desk Support professional for... support to the end user from the Service Desk ticketing system + Performs technical… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Tier 1 Help Desk Support Services SME** to join our team in ... the Herndon, VA. This position supports a 24/7/365 service center. You will have the option of 2nd...+ May provide training and guidance to more junior help desk personnel. + Provides resolutions to… more
- Koniag Government Services (Baltimore, MD)
- …**Tuknik Government Services,** a Koniag Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a Public Trust clearance ... paid holidays, three weeks paid time off, and more. ** Help Desk ** Tuknik Government Services, LLC (TGS)...at least one of the following certifications: HDI Customer Service Representative, HDI Desktop Support Technician or… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …Acrobat, Cisco VPN software and imaging software. + Senior level experience using service desk software (opening, documenting, closing, follow up on service ... Inc. (TriTech) is seeking several 'Senior Helpdesk Specialists' to support the Maryland Department of Transportation (MDOT), State Highway...DOS, and Windows, as well as work on a help desk . Demonstrated ability to effectively communicate… more
- GovCIO (Annapolis, MD)
- **Overview** GovCIO is currently hiring fora Service Desk Administratorto provide user support and customer service on government customer computer ... of requests. + Contributes knowledge and updated information to maintain the Service Desk SOPs (Standard Operating Procedures), Knowledge Base Articles (KBs),… more
- Koniag Government Services (Baltimore, MD)
- …, a Koniag Government Services Company, is seeking an experienced **Information Technology Help Desk Technician (ITSM Specialist 3)** with a **Public Trust ... Clearance** to support TGS and our government customer in Baltimore, MD....to resolve an issue are completely documented in the service tickets. **Work Experience, Knowledge, Skills & Abilities:** +… more
- Eurofins (Lancaster, PA)
- …and Relevant Experience: + High school diploma or equivalent + Minimum of 1 year of Service Desk support w/increasing responsibilities + Minimum of 1 year of ... Responsibilities: + Maintain the highest possible level of customer service . + Act as a role model for your...types. + Search for and utilize knowledge for all support issues using all resource available which may include… more
- IHG (Aberdeen Proving Ground, MD)
- …essential. Experience - ideally, you'll have spent at least one year in a front desk or guest service position. Strength - sometimes you'll need to lift, push ... walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they...and concerns. Be a trusted contact for all guests. Help them with anything from bill issues to local… more
- Carrington (Owings Mills, MD)
- **Come join our amazing team and work remote!** The Treasury Wire Desk Analyst l will be responsible for assisting the Treasury department with its ongoing daily ... reporting and compliance activities related to that task and providing ongoing support of Treasury-related processes. Perform all tasks in a detailed manner to… more
- Link Solutions Inc (Edgewood, MD)
- …(willing to sponsor the right candidate). + Minimum One (1+) years or more of IT/ Help Desk or customer service directly related experience. + IAT Level ... are responded to via email, phone call, or deskside support within Service Level Agreements (SLAs). +...are required of the employee for this job. Shift: Service Desk coverage consists of opening or… more
- CACI International (Aberdeen Proving Ground, MD)
- …What You'll Get to Do: + Serve as subject matter expert, possessing in-depth knowledge of Help Desk support + Travel to customer sites (Washington Metro Area ... ServiceNow/Helpdesk Support Specialist Job Category: Information Technology Time Type:...Continental US * * * CACI is seeking a Help Desk Specialist at Aberdeen Proving Ground,… more
- Hilton (Baltimore, MD)
- …_id=GMB\-AMER\-HH\-BWICCHH&y _source=1 _MTIyMDg5OC03MTUtbG9jYXRpb24ud2Vic2l0ZQ==\)is seeking a full\-time Guest Service Agent to join their front desk ... candidates for this position will have previous hotel front desk experience \(ideally at a property of comparable size...benefits of working for Hilton?\ Hilton is proud to support the mental and physical wellbeing of all Team… more
- HealthEdge Software Inc (Annapolis, MD)
- …with customers both verbally and in writing. + Works closely with the customer through Service Desk or 1-800 numbers which are the mode for client interaction ... **Overview** **Position Overview:** The Associate Production Support plays a vital role in the overall delivery process. Our ideal candidate will be responsible for… more
- Ensono (Annapolis, MD)
- …User Mobile Device Management, specifically InTune + End User Windows Device Security + Service Desk + IT Asset Management + Remote workplace technologies (VPN, ... Product Manager, Security & End User Support ServicesRemote - United States106 At Ensono, our...world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients… more
- Public Consulting Group (Annapolis, MD)
- …www.publicconsultinggroup.com . **_Job Description_** **Overall Responsibilities:** This role serves as a support desk agent for a suite of K-12 education ... support center empowers best practice education solutions that help schools better meet the needs of struggling students...by a variety of customers. + Provide excellent customer service to all customers. + Field incoming help… more
- NCR VOYIX (Annapolis, MD)
- …2nd shift (3pm-12am ET) PREFERRED QUALIFICATIONS: + Previous experience working on an IT Service Desk supporting 500+ customers + 5+ years of IT Experience ... leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers' technology systems....world to your local favorite around the corner. SW Support Engineer II As a SW Support … more
- NetSEA Technologies (Aberdeen Proving Ground, MD)
- …of repair activities in the field, maintain and submit failure analysis data to help desk and track material end -to-end closing out all work requests. ... and Non-Standard Equipment (NS-E); and its components, inventory management, spares/supply support , and emergency on-site field service , activity reports,… more