- Mass Markets (Killeen, TX)
- …established ourselves as a trusted partner in the industry. We are looking for a results-driven Contact Center Operations Supervisor to lead a team of ... test. POSITION RESPONSIBILITIES Key Responsibilities: + Supervise and support a team of contact center agents to meet performance targets and client SLAs. +… more
- Mass Markets (Killeen, TX)
- …pre-employment test. - POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Contact Center Supervisors are responsible for the day-to-day activity and ... Ability to work in a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers to enhance performance and… more
- Mass Markets (Killeen, TX)
- …ourselves as a trusted partner in the industry. We are seeking an Experienced Operations Supervisor to lead a team of agents in delivering exceptional service ... pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Supervise daily operations and ensure adherence to KPIs and SLAs. +...of experience in a supervisory role in a BPO contact center . + Strong leadership, communication, and… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... quality and production of direct reports. Customer Service Sales Supervisor I work closely with the Operations ...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW ENTRY-LEVEL CONTACT CENTER REPRESENTATIVE (FULL-TIME & PART-TIME) We are looking for entry-level call center representatives to support ... that works for everyone. This is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced in customer service… more
- Mass Markets (Killeen, TX)
- …ourselves as a trusted partner in the industry. We're seeking skilled and dependable Contact Center Representative (Level II) to support a variety of inbound and ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Mass Markets (Killeen, TX)
- …position. Candidates must be local and able to report to one of our physical contact center locations. To be considered for this role, you must complete a ... quality and production of direct reports. Customer Service Sales Supervisor I work closely with the Operations ...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Mass Markets (Killeen, TX)
- …is a full-time, on-site position requiring daily attendance at one of our physical contact center locations. To be considered for this role, you must complete ... sales performance. You'll also work closely with the Call Center Operations Manager to ensure alignment with...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Mass Markets (Killeen, TX)
- …organized, people-oriented, and has a strong work ethic. A background in call center operations management is required, with additional experience in customer ... This is a full-time, on-site position at one of our physical contact center locations. We offer competitive compensation, performance-based bonuses,… more
- Mass Markets (Killeen, TX)
- …and drive sales growth. Learn our customer experience methodology and state-of-the-art contact center technology. Develop your abilities and grow with our ... technical support, inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal work experience COMPENSATION… more
- Mass Markets (Killeen, TX)
- …technical support, inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal work experience COMPENSATION ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Mass Markets (Killeen, TX)
- …technical support, inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal work experience COMPENSATION ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Mass Markets (Killeen, TX)
- …offers on the job paid training. Compensation is commensurate with experience. Prior contact center or customer service experience is required. There are both ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Mass Markets (Killeen, TX)
- …inside sales, back-office, chat, or administrative roles + Experience in a contact center or government-related work COMPENSATION DETAILS WANT AN EMPLOYER ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Mass Markets (Killeen, TX)
- …for handling inbound calls and making outbound sales inquiries using state-of-the-art contact center technology and customer experience methodology. As a highly ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Mass Markets (Killeen, TX)
- …service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment + Work at home experience + State or ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- BrightSpring Health Services (Temple, TX)
- …standards. + Attend weekly team meetings as coordinated by Registered Nurse supervisor + Monitor triage reportsMaintain medical records according to are regulatory ... appointments for individuals + Provide medical record information to other operations , agencies and physicians' offices + Provide requested information to Support… more