- SHI (Harrisburg, PA)
- **Job Summary** The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. The SR. CSM ... maximize their investment in our ITAM programs. The position reports to the Manager - ITAM Customer Success and ultimately to the Director of ITAM Customer … more
- American Express Global Business Travel (Harrisburg, PA)
- …activities up to enhanced sustainability initiatives. We're now looking for an ambitious Sr. Customer Experience Manager to join our consulting team based in the ... to present and communicate well in all scenarios. This Sr. Customer Experience Manager role owns two key strategic categories, **Change Management &… more
- Trellix (Harrisburg, PA)
- **_Job Title:_** Customer Success Manager **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving customer loyalty, ... offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention and loyalty...the Trellix's growth and success. + As the lead customer liaison for strategic accounts, you will develop a… more
- Cleo (Harrisburg, PA)
- ** Customer Success Manager ** at Cleo (US) Remote Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one ... years. **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes ensuring that 100% of...are accurately recorded and follow-ups scheduled + Oversee the customer lifecycle, from launch to renewal, to ensure an… more
- Trustmark (Harrisburg, PA)
- …and enables us to bring the best to our colleagues, clients and communities. The Customer Success Manager (CSM) serves as the dedicated, single point of contact ... The CSM is responsible and accountable for escalated service levels (SLAs), Customer Satisfaction, Effort and NPS scores for their defined accounts. **Service… more
- Trellix (Harrisburg, PA)
- **_Job Title:_** Product Manager , Customer Success **_Role Overview:_** to be added The Product Manager , Customer Success position is a strategic, ... with global teams supporting global customers * Experience as Product Manager , Technical Account Management, Customer Success Management, Support Management,… more
- Vontier (Harrisburg, PA)
- Leading the Claims team the Manager , Customer Experience-ASC Claims is responsible for managing a team of Service Account Managers, overseeing the relationships ... and ensuring the efficient and effective management of service requests. Manager , Customer Experience-ASC Claims will play a critical role in driving operational… more
- EDB (Harrisburg, PA)
- …security, compliance controls, and observability. For more information, visit www.enterprisedb.com ** Customer Success Digital Success Manager ** Boston, MA or ... Summary:** Enterprise DB is seeking a highly motivated and experienced Customer Success Operations Manager to join our team. The Customer Success Operations… more
- American Express (Harrisburg, PA)
- …relationship with existing Small Business and Middle Market Card Members. The Sr. Manager - Digital Customer Growth Marketing Channel Optimization, Insights, & ... uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in… more
- Acosta Group (Harrisburg, PA)
- …the assigned principals' business (division and/or geographic), within designated " customer accounts". Primary responsibility includes increasing sales and market ... assigned customers at the lowest cost. + Develop a Customer Business Plan that will deliver the principals' business...+ Provide feedback to the Team Leader and/or General Manager on how to build organizational capacity and improve… more
- PagerDuty (Harrisburg, PA)
- …Are you passionate about helping businesses achieve their goals? If so, then a portfolio customer success manager role might be perfect for you! As a portfolio ... based on the CSMs supporting territories within our Enterprise or Strategic customer base. **Responsibilities** + Proactive Customer Engagement: You'll regularly… more
- UKG (Ultimate Kronos Group) (Harrisburg, PA)
- …infrastructure (project plans, issues lists, communication plans, project schedule with the customer ) * Assisting Practice Manager by accurately forecasting each ... Sr Services Project Manager **General Information** Ref #: 20240038836 Travel Amount...our teams work together to deliver best in class customer service and are led by individuals who focus… more
- Deloitte (Harrisburg, PA)
- Configure, Price, Quote (CPQ) Manager Customer & Marketing is creating a new model for a new age-we are an agency and a consultancy. Understanding the digital ... entire industries. That's the power of driving disruption. That's Customer & Marketing. Recruiting for this role ends on...teams and staff in local offices. The team Digital Customer offering focuses on designing and implementing sales, service… more
- Windstream Communications (Harrisburg, PA)
- …infinite possibilities! ** ** Windstream Enterprise has an immediate need for a ** Customer Development Manager II** interested in working alongside fellow WE ... that set the stage for growth JOB DESCRIPTION As a Windstream Enterprise ** Customer Development Manager II** , you will: + Proactively reach out to a base of… more
- Citizens (Harrisburg, PA)
- …and maintaining a strong customer -centric culture and is the primary mentor and manager to branch colleagues. The role fulfills both a player and coach role in ... delivering product/service 'value' and differentiating solutions that address clearly understood customer needs. The Branch Manager should have experience… more
- Red River (Harrisburg, PA)
- …project requirements. Completing projects on time, on budget, and with exceptional customer satisfaction is the Project Manager 's charter. Additionally, the ... This position manages customer project efforts and deliver exceptional customer...Project Manager interfaces with and manages the customer stakeholder team on all assigned projects and maintains… more
- Lumen (Harrisburg, PA)
- … accounts. Primary function of sales being performed through technology and not on customer premises, the Account Manager II - Inside will develop long term, ... world and shape the future. **The Role** The Account Manager III - Inside is responsible for growing revenue...consultative relationships within customer base of accounts. The primary focus is to… more
- The Goodyear Tire & Rubber Company (Harrisburg, PA)
- …Always" to meet the service goals of the location and needs of the customer . + Assist the Center Manager with hiring, training, and managing associates. ... Solution for commercial and off-the-road fleets. General Description: As a Service Manager you will be responsible for managing the service department including the… more
- CVS Health (Harrisburg, PA)
- …and expand existing business and are the key point of contact for driving customer satisfaction. The Account Manager will have the opportunity to impact our ... client relationships. This role will report to a District Manager of Omnicare Account Management and will manage and...to assist with development of action plans to address customer risks and opportunities, update customer on… more
- Burlington (Harrisburg, PA)
- …Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day ... fast-paced environment, join Our Burlington team as a ** Customer Service Lead** ! **Overview:** As the Part...customer service initiatives, inspiring, motivating, and encouraging associates to… more