- GCG (Harrisburg, PA)
- **Overview** **GCG is currently looking for a Customer Service Account Manager to join our team at GCG's Leominster, MA location!** In this role, you will serve ... measuring the division's delivery performance and maintaining ISO 9001 documents for the Customer Service function. **Schedule:** 8:00am to 5:00pm EST or CST,… more
- Red River (Harrisburg, PA)
- …to ensure a successful deployment. + Provide training and support to customer 'send-users, IT teams, and stakeholders on how to effectively utilize Microsoft 365 ... projects simultaneously, ensuring adherence to project timelines, budgets, and quality standards. Coordinate with cross-functional teams, communicate project progress,… more
- Ally (Harrisburg, PA)
- …* Responds to inquiries regarding application information, coverage, rating, billing and policy service . * May interact with underwriters at non-affiliated ... a timely and thorough manner; also participates in the quality control function to verify accuracy of proposals and...is assigned more complex situations than Intermediate or Assistant Customer Service Representatives. * May be assigned… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …+ Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization ... administration of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers.... management program or training team + Experience with customer service applications + Experience with metrics… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …code rejects, issue follow up and resolution as requested. + Researches and analyzes customer service issues to provide information and solutions in a timely ... or GED. + 2-5 years or related experience in Customer Service or public relations. **Other Job...courteously with the public. + Strong commitment to providing quality service . + Strong attention to detail… more
- Conduent (Middletown, PA)
- …a culture where individuality is noticed and valued every day. **Bilingual Customer Service Representative II (Spanish/English)** **Hybrid (Office & Home ... position)** **located in Middletown, PA** **Join the Conduent Customer Service Team** Are you seeking an...+ Excellent time management & multitasking skills + Reviewing Quality Assurance assessments within a timely manner + Escalating… more
- Graham Packaging Company (York, PA)
- …pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service . + Ability to work independently and to carry out ... customer . Train new personnel on the importance of quality and on various plant quality systems...also receive paid time off in accordance with company policy and state law requirements. **EEO Disclaimer** Graham Packaging… more
- City Wide Facility Solutions (Camp Hill, PA)
- …manage to client standards and company guidelines and discharge if not meeting service level agreement. + Manage inspections, customer complaints, customer ... solving problems. + Review scope of work and ensure quality assurance per account to retain existing business and...VIP treatment needing attention. + Execute City Wide's New-Start Policy , Customer Compliant Policy , Four… more
- UKG (Harrisburg, PA)
- …can confidently stand behind the solutions you sell, knowing your customers will receive top- quality service . Their decision to continue working with UKG will be ... decisions you make, and the care you show a customer all add up to real impact. Today, tens...become more effective in meeting our goals through deeper service to our customers. **Basic Qualifications:** + 5+ years… more
- WellSpan Health (York, PA)
- …7:30a-4:00p **General Summary** Represents the System in a professional manner, using good customer service practices in the performance of the following duties: ... action to include: follow up, rebilling, and/or adjustments according to policy and governmental regulations. + Answers all inquiries regarding patient accounts.… more
- Bridgestone Americas (Harrisburg, PA)
- …401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole ... service team. + Ensure high teammate retention. + Maintain compliance with quality standards. + Ensure exceptional customer satisfaction and retention by… more
- Otis Elevator Company (Harrisburg, PA)
- …to field operations staff and participate in large bids + Responsible for the quality of service in designated territory + Investigate and resolve all critical ... We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio. You may recognize… more
- Mavis Tires & Brakes at Discount Prices (York, PA)
- …commitment to providing complete customer satisfaction and delivering the highest quality service . To be eligible for the position of Automotive Assistant ... to ensure complete customer satisfaction by delivering timely completion of high- quality vehicle repair and maintenance, Service Managers must direct the… more
- Lincoln Financial (Harrisburg, PA)
- …reinstatements. * You will handle transfers of payments as needed and provide customer service to internal/external stakeholder, recognizing what needs to be ... are excited to bring on a Premium & Billing Service Processor to join our Group Protection Operations Team...done to meet the customer needs and demonstrate flexibility and responsiveness to create… more
- WellSpan Health (York, PA)
- …**Knowledge, Skills, and Abilities:** + Advanced technical communications and troubleshooting skills, customer service skills, and team leadership skills. + Some ... with established procedures. Working directly with IT Operations, Network Services, Service Desk, Office of Production Quality , Technology Services, Facilities… more
- Walmart (Harrisburg, PA)
- …technicians communicating and developing interpersonal skills for providing safe and efficient customer service . Be an Expert Demonstrates knowledge of safety ... members experience in the TBC area and modeling high quality service and products developing influencing and...by implementing related action plans using the Open Door Policy : and applying these in executing business processes and… more
- WellSpan Health (York, PA)
- …could be 8:00a-4:30p or 8:30a-5:00p dependent upon need) **General Summary** Provides superior customer service as the first point of contact to physicians and ... vision, and values. **Duties and Responsibilities** **Essential Functions:** + Provides superior customer service to all individuals reaching out to the Provider… more
- Highmark Health (Harrisburg, PA)
- …and/or regulatory reporting and/or proven teaching, training, and program management preferred. + Customer service skills + Excel, Microsoft Word and Power Point ... This job is responsible for the oversight and enhancement of all Service Excellence efforts including complaint, grievance, and internal investigations of patient… more
- Otis Elevator Company (Harrisburg, PA)
- …We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio. You may recognize ... Elevator Company is searching for a highly motivated Sr. Manager, Allentown/Harrisburg Service Sales and Operations to provide direction, support, and leadership for… more
- TravelCenters of America (Carlisle, PA)
- …the potential of the Truck Service department (ie fast and friendly customer service , good product knowledge, up-beat atmosphere, etc.) + Develop a trusting ... company and shaping TA's future. **Job Summary** Our Truck Service team is comprised of nearly 3,000 highly skilled...guests; coach and performance manage staff according to company policy + Recruit, hire, train and retain high- quality… more
