- Geisinger (Harrisburg, PA)
- Job Summary In a 24/7/365 environment, the Service Desk Technical Analyst is responsible for the performance of tasks related to Geisinger IT hardware, ... technical needs supporting all business lines across Geisinger's customer base. + Service Desk Technical Analyst makes decisions based on independent… more
- Cayuse Holdings (Harrisburg, PA)
- …Cayuse. **Responsibilities** + Support and respond to incidents working with the the Service Desk and Desktop support teams + Oversee incident documentation, ... time to market. **Primary Focus** The ITSM Incident Response Analyst will have strong Service Now skills...a high energy IT environment working closely with IT Service Desk , and IT Operations support +… more
- Cayuse Holdings (Harrisburg, PA)
- …Respond to and resolve issues focusing on the Microsoft environment and AWS + Support Service Desk and other members of the Desktop support team + Document SOPs ... increased profitability and accelerated time to market. **Primary Focus** The Desktop Analyst Provide day-to-day operational service and support for defined… more
- SitusAMC (Harrisburg, PA)
- …solutions to business requirements + Provide 1st, 2nd, and 3rd level support to Service Desk and other staff + Troubleshoots problems, answer hardware and ... for cloud resources + Assist in planning and coordinating technical deliverables + Execute unit tests and unit test...of industry and/or relevant experience, typically at a Senior Analyst or Analyst level role or external… more