- WM (Windsor, CT)
- …Location: 1 Griffin Rd N, Windsor, CT 06095** **1+ years of call center and/or Customer Service experience** **Problem Solving and Behavioral Skills are ... This role involves working closely with a team of customer service representatives to achieve call center goals and enhance the customer experience,… more
- Hartford HealthCare (Hartford, CT)
- …telephones and other related equipment. Ability to sit for prolonged periods of time. Our Customer Service Call Center team members are required to ... and productivity in all areas of our call center operation and customer service delivery by identifying improvement opportunities, and recommending… more
- Highmark Health (Hartford, CT)
- … Customer Service in a customer facing role **Preferred** + Customer Service in a call - center environment + Customer Service in a ... in person from individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures… more
- Humana (Hartford, CT)
- …**Preferred Qualifications** + Associate or Bachelor's degree + Previous inbound call center or related customer service experience + Previous healthcare ... complex benefit questions, resolving issues, and educating members. **This is a high-volume call center setting, which can be stressful at times.** + **Handles… more
- Cardinal Health (Hartford, CT)
- …issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes orders ... 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_**...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- M&T Bank (Hartford, CT)
- …school diploma or equivalent (GED) and a minimum of 1 year's proven retail sales, call center , customer service , or telesales experience Strong verbal ... customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds customer… more
- Cardinal Health (Hartford, CT)
- …preferred + Knowledge of practices and procedures commonly used in a call center or customer service environment, preferred + Clear knowledge of ... calls, with ability to determine needs and provide one call resolution + Responsible for reporting adverse events within...for patient follow ups or confirmations + Demonstrate superior customer support talents + Interact with the patient referral… more
- Sharecare (Hartford, CT)
- …experience in managing call center operations or a similar customer service /support environment. + Strong leadership and team management skills + ... role is integral in ensuring the success of our employee support call center , driving performance improvements, and fostering a positive and efficient work… more
- Prime Therapeutics (Hartford, CT)
- …of education and/or relevant work experience + 2 years of work experience in a call center , customer service , operations, retail pharmacy, pharmacy ... to problem solve complex issues in a timely manner + Excellent customer service and collaboration skills + Enhanced organizational skills with the ability to… more
- Prime Therapeutics (Hartford, CT)
- …the impact coordination of benefits has on other operational areas including member and pharmacy call center customer service . + Excellent ability to ... value new ideas and work collaboratively to provide the highest quality of care and service to our members. If you are looking to advance your career within a… more
- Highmark Health (Hartford, CT)
- …**Preferred** + None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or ... at hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center , answering customer … more
- The Hartford (Hartford, CT)
- …sales experience and comfort with negotiating and overcoming objections + Current or prior call center experience preferred + Ability to adapt and thrive in a ... integrity and a strong ethical foundation. We put the customer at the center of everything we...of a team. + High speed broadband cable internet service with minimum upload/download speeds of 100MB download/10MB upload.… more
- Hartford HealthCare (Middletown, CT)
- …for upfront collections. * Other Duties as assigned * 1 year hospital customer service , registration, financial counseling and/or insurance verification. * Basic ... **Job:** **Administrative* **Organization:** **Hartford HealthCare Medical Group Specialists* **Title:** * Call Center Representative - Cardiology * **Location:**… more
- The Goodyear Tire & Rubber Company (Wethersfield, CT)
- …#carmaintenance #autojobs #automotivecareers #womentrades #diversityintech #skilledtrades #futureofwork, Service Manager, Automotive Service Center ... responsible for managing all location staff functions in order to provide exceptional customer service while maintaining the financial integrity of the Company.… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- … call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas ... production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and… more
- CenterWell (Hartford, CT)
- …skills both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed ... **The Maximize Your Benefits Pharmacy Technician** works from home in a ** call center capacity.** Prescription Savings Specialists educate members on how… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …effective, efficient use of Contact Center Triage Consultants + Possesses strong customer service skills, knowledge of Contact Center operations, and ... service standards + Oversees functions of Customer Contact Center to include assigning staff...years' experience in supervisory or leadership position in a call /contact center . Minimum of 3 years full-time… more
- Cardinal Health (Hartford, CT)
- …proven experience in a call center leadership position exposed to customer service preferred + Strong communication/ customer service skills, ... them-faster.** The Operations Supervisor will oversee program staff performing customer service , enrollment and reimbursement activities, benefit investigations… more
- Evolent (Hartford, CT)
- …environment with trainers who have experience working within the Evolent Customer Service Operations (CSO) call center . Training Hours are 8:00am - ... Stay for the culture. **What You'll Be Doing:** Our customer service team offers candidates the opportunity...assessment upon offer acceptance) * At least 1 year call center experience is required. * Ability… more
- CVS Health (Hartford, CT)
- …asking the unasked question to the member to ensure you are providing the most complete customer service experience that you can for our members. + Provide the ... information and available services created to enhance the overall customer service experience with the company (ie,...data. Coaches, trains and assists in the development of call center staff, as required. + Participates… more