• Contact Center Data

    HomeSafe Alliance (Hartford, CT)
    **Title:** Contact Center Data and Reporting Analyst (Power BI) **HomeSafe Alliance** is the single global household goods movement manager of over ... Defense civilians, US Coast Guard, and their families. The ** Data and Reporting Analyst** role requires an...analytics and data mining efforts within our Contact Center . This position will be responsible… more
    HomeSafe Alliance (05/18/24)
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  • Manager, Consolidations & Reporting

    Otis Elevator Company (Farmington, CT)
    …Carrier Place, Farmington, CT, 06032 USA The position of Manager, Consolidations & Reporting at Otis WHQ supports activities of the corporation and the Otis ... units in ensuring compliance with US GAAP, SEC Financial Reporting & financial policies. This position will interface directly...preparation, analysis, and account reconciliation review + Point of Contact for the Americas region + Local Admin of… more
    Otis Elevator Company (05/30/24)
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  • EH&S Systems & Data Project Manager

    Otis Elevator Company (Farmington, CT)
    …knowledge of and data management concepts + Demonstrated knowledge of analyzing and reporting data , as well as experience with Tableau, Spotfire or Power BI ... reporting changes are effectively integrated into the EH&S data management platforms to make certain all reporting...people - passengers, customers, and colleagues - at the center of everything we do. We are guided by… more
    Otis Elevator Company (05/10/24)
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  • Sr. Analyst, Business Sys Analysis

    Lincoln Financial Group (Hartford, CT)
    …**Requisition #:** 73192 **What You'll Be Doing** Lincoln National Corporation seeks a Contact Center Technologies, Senior Business System Analyst in Radnor, PA. ... To modernize Contact Center and support multiple ...data virtualization, table updates, build and run of reporting queries. Maintains knowledge on current and emerging developments/trends… more
    Lincoln Financial Group (05/30/24)
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  • Sr Workforce Planning and Forecasting Consultant

    Travelers Insurance Company (Hartford, CT)
    …the Sr. Consultant, Workforce Management, you will partner closely with the Contact Center /Claim Center /Operations Management Team by forecasting, ... experience in management information, finance, statistical analysis, Workforce Management, Claim or Contact Center . + Advanced knowledge of Microsoft Excel and… more
    Travelers Insurance Company (05/11/24)
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  • Workers' Compensation Return to Work Case Manager

    Baystate Health (Springfield, MA)
    …or other HR system Administration -Proven proficiency in compiling, organizing, analyzing, and reporting data , using common data analysis tools such as ... annual assessments and renewals for the Department of Industrial Accidents, data requests for excess workers' compensation plan and Baystate Health Insurance… more
    Baystate Health (05/04/24)
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  • Research Assistant

    Baystate Health (Springfield, MA)
    …be responsible for patient ambulation for the purposes of collecting research study data and reporting . No advanced certifications are needed for this position. ... contact **Skills and Competencies:** **1)** Basic understanding of data collection and research principles preferred **2)** CITI certification preferred… more
    Baystate Health (05/09/24)
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  • Director HR Shared Services

    Highmark Health (Hartford, CT)
    …and provincial laws to ensure compliance and manages remediation and ways our employees contact HR Services Center . Maintains a high level of customer service, ... and liabilities and the general ledger interface that includes data for financial reporting and cost allocations....any and all users. If you would like to contact us regarding the accessibility of our website or… more
    Highmark Health (05/21/24)
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  • Specialist, Operations Financial Planning…

    Otis Elevator Company (Bloomfield, CT)
    …of cost accounting and FP&A and provides business support to North America Service Center and New Equipment factory operations. This role will be reporting to ... the Sr. Director, North Americas Operations finance and specifically support Service Center operations, be directly involved with monthly / quarterly reporting more
    Otis Elevator Company (05/02/24)
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  • Product Manager II, CEC Products

    Marriott (Hartford, CT)
    … to the Director, Product Management. The Product Manager II - CEC Contact Center Technology, supports the implementation and development of product roadmaps ... technology direction and execution of optimal business solutions supporting the contact center technology platforms. Additionally, this position will coordinate… more
    Marriott (05/15/24)
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  • EHS Director, Distribution Centers (DC) Americas

    Stanley Black and Decker (New Britain, CT)
    …or on track with resources needed to complete. + Ensure on-time and accurate reporting of safety, energy, waste, and water data by validating and assuring ... ongoing compliance with all environmental permits, regulations, training, and reporting requirements for assigned facilities. + Ensure timely incident... data in EHS data management system. + Report on regional EHS risks,… more
    Stanley Black and Decker (04/11/24)
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  • Workforce Operations Management Consultant

    MassMutual (Springfield, MA)
    …of rolling 18 month capacity models for multiple lines of business that may include contact center and back office operations. **The Team** This role is part of ... & Enablement Workforce Management team. We support Customer Care Center and Life New Business Organizations in meeting operational...and identify problem solving opportunities + Business lead for reporting requirements + Identify data and … more
    MassMutual (04/05/24)
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  • Derivative Reconciliation Analyst

    MassMutual (Springfield, MA)
    …Collateral Platform. The effort entails the building business requirements for data management and cash reconciliations. There is continuous development and ... knowledge growth including working with the areas within the Derivative Center of Excellence, Derivative Trade Operations team, Collateral Management team and the… more
    MassMutual (05/15/24)
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  • Delivery and Service Analyst

    Bob's Discount Furniture (Taftville, CT)
    …The Delivery and Service Analyst is a key member of the operations team supporting data management, data reporting , and carrier invoicing. This person will ... cross-functional teams to improve the company's efficiencies using gathered data . This is a Hybrid position working remote 40%...working remote 40% and 60% onsite in our Distribution Center in Taftville, CT. Pay: Starting at $23.00/hour (based… more
    Bob's Discount Furniture (05/31/24)
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  • Non-Vehicle eCommerce Operations Analyst

    Ford Motor Company (Hartford, CT)
    …within Service Level Agreement targets (SLA's) + Customer and Dealer Relationship Center contact for issue escalation + Lead fraud/chargeback monitoring, ... processing, management, and reporting + Lead Dealer enrollment and set-up, including but...satisfaction by pulling, analyzing, and translating analytics and behavioral data into actionable insights with forecasted values for each… more
    Ford Motor Company (05/14/24)
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  • Family Practice Physician

    Wheeler Clinic (Bristol, CT)
    …program/department/agency goals and target outcomes and adheres to practice standards and to data collection and reporting protocols. Working with the VP of ... hire and half after one year. Federally Qualified Health Center (FQHC). Eligible for up to $250,000 in loan...clinical staff to gather, review trends and share UDS data ; develop pertinent training related to requirements; chart audits… more
    Wheeler Clinic (06/07/24)
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  • Operations Associate/ Cardiac Monitor Tech Trainee

    Baystate Health (Springfield, MA)
    …unit operations. Cardiac Monitor Techs observe cardiac monitors, identifying and reporting irregular rhythms to a registered nurse for interpretation, recording EKG ... discharges, and transfers (ADTs). Coordinates unit/department ADTs. Checks BMD, enters new data and advises Charge Nurse of changes. Checks CIS for discharge orders… more
    Baystate Health (06/08/24)
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  • Customer Experience Specialist

    Baystate Health (Westfield, MA)
    …32hrs per week Reports to the Patient Experience Manager, dotted reporting relationship to Director, Ambulatory Quality Champions and facilitates improvement efforts ... work groups, and project teams and serves as a single point of contact for those work efforts. **Job Responsibilities:** **1)** Provides leadership in collaboration… more
    Baystate Health (06/07/24)
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  • Nurse Navigator - Department Of Neurology

    Hartford HealthCare (Hartford, CT)
    …and most respected teaching hospitals New England. We are a Level 1 Trauma Center that provides cutting edge treatment to its patients. This is made possible by ... being home to the largest robotic surgery center in the Northeast and the Center ...functioning as a patient advocate, educator, key point of contact and liaison between the patient and all other… more
    Hartford HealthCare (05/19/24)
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  • ServiceNow HRSD Product Owner

    CVS Health (Hartford, CT)
    …care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just ... employee experience. - Serve as the primary point of contact for HR stakeholders, providing regular updates on project...modules such as Case and Knowledge Management, Employee Service Center , and HR Portal. - 4+ years of hands-on… more
    CVS Health (04/11/24)
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